G2

Verified User in Legal Services

Mid-Market (51-1000 emp.)

10/27/2026

"Reliable Data, Flexible Reports — Great for Invoicing and Contractor Payments"

5/5

What do you like best about BillingPlatform?

What I like best about BillingPlatform is the flexibility of its reporting. We use BP both to invoice our customers and to generate invoices for our contract workers, who we then pay based on that data. Before processing any contractor payments, I rely heavily on BP to check and confirm the underlying data, and having customizable reports that I can tailor to our specific needs makes that verification process much more efficient and reliable. It gives me confidence that what we’re paying out matches what’s actually been invoiced. Review collected by and hosted on G2.com.

What do you dislike about BillingPlatform?

One thing I’d note is that some of the reporting/data setup didn’t initially fit exactly how we needed and we had to work with support to request specific updates to get it aligned with my workflow. It’s not a major drawback, since the platform is flexible enough to accommodate those changes, but it would be nice if some of that customization were a bit more self-service rather than requiring a request to the BillingPlatform/billing operations team each time. Review collected by and hosted on G2.com.

What problems is BillingPlatform solving and how is that benefiting you?

BillingPlatform solves two core problems for us: generating accurate customer invoices, and generating the invoices we use to pay our contract workers. For my role specifically, the biggest benefit is on the latter — BP gives me a reliable source of truth to verify contractor payment data before it goes out the door, which reduces the risk of overpaying, underpaying, or paying based on inaccurate figures.

The customizable reporting is what really benefits me day to day — I can pull and tailor reports to fit exactly what I need for reconciliation and verification, rather than working around a rigid, one-size-fits-all report format. This has been especially valuable for things like the monthly payments workbook, where I need to cross-check invoice data against what’s actually owed before processing payment. Having that flexibility saves time and reduces the manual legwork I’d otherwise need to do to get the data into a usable format. Review collected by and hosted on G2.com.

Response from Matt Ream of BillingPlatform

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Thank you for sharing how BillingPlatform supports both customer invoicing and contractor payments. We’re glad the customizable reports help you verify data, reconcile payments, and reduce manual work. We also appreciate your feedback about making reporting updates more self-service, and we’ll share it with our team.