G2

Jessica A.

Global Sales Manager

Small-Business (50 or fewer emp.)

1/29/2026

"Bill360 Makes AR Effortless With Outstanding Support"

5/5

What do you like best about Bill360?

I absolutely love how easy Bill360 is to use, both for myself and my customers. The integration with QuickBooks is seamless, setup is almost instant, and the customizable features—especially the reminder system and risk classification—have been game-changers for our clients. The customer service is truly exceptional; I always feel taken care of, whether it's from the sales team or tech support. The consistent updates and clear communication about new features like surcharging have also been fantastic. Review collected by and hosted on G2.com.

What do you dislike about Bill360?

Honestly, there’s nothing significant I dislike about Bill360. The only minor challenge is that some features, like reminders, are more relevant to my customers than to me personally, but my clients love them, so it’s not a real issue. I haven’t received any negative feedback from customers. Review collected by and hosted on G2.com.

What problems is Bill360 solving and how is that benefiting you?

Bill360 makes invoicing on the fly a breeze. The true problem Bill360 solves is the ability to discuss invoices with customers inside the platform. I love that customers can ask questions regarding particular invoices, and the full audit trail of questions follow. Bill360 also eliminates the questionmark of "has a customer seen this invoice", as a full audit trail of the invoices being opened and viewed is attached directly in the invoice log. Review collected by and hosted on G2.com.

Response from Bill360 Inc. of Bill360

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Thank you, Jessica, for your five-star review! We’re happy to hear that our seamless integration and customizable features have made things easier for you and your clients and appreciate the kind words about our customer service, which is at the heart of everything we do at Bill360. Thanks again, Jessica! We wish you and your clients continued success!