--- title: BILL AP/AR Reviews meta_title: 'BILL AP/AR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1809 reviews by the users' company size, role or industry to find out how BILL AP/AR works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1809 scale: '5' date_modified: '2026-07-19' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # BILL AP/AR Reviews **Vendor:** BILL (previously Bill.com) **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,809 ## About BILL AP/AR BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions. ## BILL AP/AR Pros & Cons **What users like:** - Users value the **ease of use** with Bill AP/AR, streamlining workflows and enhancing efficiency in approval processes. (1018 reviews) - Users love the **easy payment processing** of BILL AP/AR, streamlining workflows and enhancing efficiency. (434 reviews) - Users appreciate the **easy integrations** of BILL AP/AR, enhancing efficiency and ensuring seamless connections with accounting software. (340 reviews) - Users praise the **easy setup** of BILL AP/AR, highlighting minimal training and intuitive implementation for staff. (325 reviews) - Users highlight the **time-saving efficiency** of BILL AP/AR, transforming payment processes and reducing manual workloads significantly. (305 reviews) - Users appreciate the **simplicity and ease of use** of BILL AP/AR, notably for its efficient invoice processing. (280 reviews) - Users value the **efficiency** of BILL AP/AR, as it streamlines workflows and simplifies payment processes significantly. (279 reviews) - Users appreciate the **seamless integration** with QuickBooks and other tools, enhancing AP/AR management efficiency. (248 reviews) - Users value the **seamless integration with Quickbooks** , enhancing efficiency in managing Accounts Payable and Receivable. (237 reviews) - QuickBooks Integration (222 reviews) **What users dislike:** - Users face **invoicing problems** with difficulty in managing fields and syncing issues with accounting software. (251 reviews) - Users often face **sync issues** with BILL AP/AR, complicating payment processes and requiring time-consuming fixes. (206 reviews) - Users face persistent **payment issues** , including difficulties with bank authorization, bill syncing, and international transaction transparency. (177 reviews) - Users express frustration with **poor customer support** , often encountering inconsistent service and long response times. (173 reviews) - Users are frustrated by the **missing features** in BILL AP/AR, longing for improvements in search and approval workflows. (164 reviews) - Users experience **technical issues** with invoice dates and syncing glitches, leading to occasional manual adjustments. (152 reviews) - Delays (143 reviews) - Users find the **vendor management automation lacking** , especially with multiple locations and varied coding complexities. (139 reviews) - High Fees (113 reviews) - Syncing Issues (105 reviews) ## BILL AP/AR Reviews ### 1. Streamlines Payments, But User Interface Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Charlotte H. | Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about BILL AP/AR?** I love how BILL AP/AR enables me to easily process and receive electronic payments. It saves a lot of time since I don't have to print and mail checks or go to the bank to deposit checks. I also find that it speeds up our Accounts Receivable process significantly when clients pay electronically, which helps with cash flow. Additionally, I like the integration with QuickBooks Online for the parts I've figured out, as it supports my workflow. **What do you dislike about BILL AP/AR?** The interface continues to be a huge challenge for me. I have it synced with QuickBooks Online but overall do not find the user experience easy or enjoyable. I think because of this I have not dug deeper into the features or how else I could be using it. I do not feel that it's really clear what it's doing or how it's set up. I would want a simpler interface, better instructions and guidance as I use it. The initial setup was not very easy, it took me a while to figure out. I do remember feeling overwhelmed by the setup and interface. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR saves time by eliminating the need to print, mail, and deposit checks. It speeds up our A/R process when clients pay electronically, helping cash flow. **Official Response from Katrina Magat:** > Our team is thrilled to receive such a great rating, Charlotte. It is always our goal to make payments easy and convenient for our users. Thank you so much for giving us your take on how we are doing! ### 2. Great Bill Payment Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan Z. | CFO Advisory Practice Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about BILL AP/AR?** The navigation and features are easy to use. Vendor management is strong, and the transaction history is clear and helpful. I also like the secure approval features for bills, along with the ability to set up vendors for ePayment. On top of that, it offers extensive integration capabilities. **What do you dislike about BILL AP/AR?** I’ve run into periodic challenges when trying to add authorized users to bank accounts. On top of that, the sync between BILL and QuickBooks Online sometimes has issues, which can be frustrating at times. **What problems is BILL AP/AR solving and how is that benefiting you?** It helps us pay bills on behalf of clients in a timely and accurate manner. It also supports multiple approval levels for bills, syncs financial data to our accounting platform quickly and easily, and enables vendors to be paid on time through the built-in inbox. ### 3. Bill.com-Tool for seamless accounts payable process **Rating:** 4.0/5.0 stars **Reviewed by:** Samruddi M. | accounting specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about BILL AP/AR?** Its user friendly, easy to integrate with other tools, multi-currency support, multiple payment options. **What do you dislike about BILL AP/AR?** It can be upgraded to the next level, the home screen can be updated with reporting options and need some customization of reports. **What problems is BILL AP/AR solving and how is that benefiting you?** The BILL.com platform is extremely user-friendly, necessitating only minimal guidance to grasp its functionalities. It seamlessly integrates with various accounting applications and can be tailored to align with specific business requirements. In my current workplace, BILL.com is widely employed for efficiently handling Accounts Payable bills and facilitating robust reporting. The quality of customer support for this platform is also noteworthy. **Official Response from Jenn J:** > Thank you for reaching out with your feedback Samruddi! We love knowing that you find our software user friendly, easy to integrate, that it has multiple payment options and multi-currency support. We appreciate your feedback on what needs improved like our home screen, reporting options and customization of reports. We will pass that on to our team. Customer feedback is valuable to us as we like to hear about what is working well for our customers and what needs improved. ### 4. Effortless Payments with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Jose G. | Senior Corporate Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** I love how easy to use it is and how friendly it is with everything. It's very straightforward if you want to take a look into something. Especially making payments, I think the AP part is the one that I am the happiest with because it saves a lot of time. Even creating a new vendor to add new invoices to that customer is pretty useful. **What do you dislike about BILL AP/AR?** I would love to see improvements in merging vendors. It's a hassle when the vendor details don't work because of payment details or address errors, you have to create a new vendor for that transaction instead of changing it within the existing vendor. It's especially frustrating when the payment details are wrong the first time. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for managing vendor payments and tracking receivables. It consolidates vendor payments into one platform, saving me from entering transactions separately. It also lets me check invoice statuses without needing follow-ups, which is incredibly useful. **Official Response from Jenn J:** > Jose, thank you for your amazing review of BILL! We’re excited to hear that you appreciate the ability to seamlessly manage all your vendors and clients within one straightforward, user-friendly platform. Our apologies for any delays you have experienced with international payments and for not being able to link international bank accounts. We are working to open up the opportunity to create a basic receivables account outside of the US. Currently, if you are located in Canada, the UK, or Germany, you have the opportunity to create a basic account with BILL, provided you receive an invitation to sign up. Please continue providing feedback, as we are always working hard to improve our software. ### 5. Streamlined Multi-Company Management, Effortless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about BILL AP/AR?** I love the ease of connectivity and integration with QuickBooks, which makes the setup super straightforward without needing our CSM’s help. I like having multiple tabs for different companies, which isn't usually offered by a lot of platforms—no need for multiple logins for different companies. Also, the credit card system is so awesome. After making a purchase with a bill.com card, I just upload the receipt, and it leverages AI to fill out a lot of details for me, then I choose the budget and category, and I'm done. It's super fast, about three seconds for each expense, which is really hard to find in the industry. **What do you dislike about BILL AP/AR?** I think that there have been some issues regarding security. There was a moment where I was using the correct credentials, but because I was signing in on a new device, it would block it. It blacklisted me, but it wasn't notifying the end user that this was what was happening. It just said the credentials were incorrect. In reality, when I logged back into the other computer it was familiar with, the credentials were correct. It did cause a day of issues because I had to talk to their support team. But I didn't like that. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR unifies various tools, replacing technologies like QuickBooks, and is simple to use. It's user-friendly with easy workflows for accounting, and helps me manage technology vendors effortlessly. It's our one-stop shop for processing bills, approval workflows, credit cards, and reimbursements for multiple companies. **Official Response from Jenn J:** > Matt, we want to express our heartfelt thanks for your phenomenal review of BILL! We love that our software assists with keeping your IT expenses organized, allowing you to track purchases, manage card charges, and keep everything in one place. Our interface has been straightforward, approvals have been simple to set up, payment/invoice status is readily available, and it has been great for logging a clean history of your spend so that reporting has become painless. We appreciate your suggestions for the search/filter being a bit more powerful, some workflows need fewer clicks, and you would like a little more flexibility in customizing reports and dashboards. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 6. Comprehensive Finance Solution, Needs AR Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Rob P. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about BILL AP/AR?** I like using BILL AP/AR because it serves as a one stop shop for the majority of our finance needs, which is really helpful. I appreciate the payment status tracking feature, as it allows for more accurate cash forecasting. The overviews on vendor expense trends make it simple to see month over month or year over year changes in vendor spend, assisting with identifying areas where expenses can be reduced or if budgetary changes are needed. Additionally, the ease and accessibility for our employees is fantastic, enabling them to simply manage their individual budgets, submit for reimbursements, and easily upload receipts and code their own transactions. From what I understand, the initial setup was simple and straightforward. **What do you dislike about BILL AP/AR?** I don't like that the AR side does not provide a failed send notice when an invoice is sent. This leads to delayed payments and a prolonged collections process. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR as a one-stop shop for finance needs. It tracks payment status for better cash forecasting, provides insights into vendor expense trends, simplifies budget management, and makes reimbursements easy for employees. **Official Response from Jenn J:** > Rob, thank you for providing valuable feedback! We are thrilled that being able to issue invoices and easily track aging AP payments is working well. We are sorry for any frustration caused by not receiving emails for bounce back notifications. We welcome all feedback and suggestions on how to make the service better and will pass along that to our product team. ### 7. Seamless Integration and Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela M. | Financial Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I find BILL AP/AR to be a very easy software program to use. It's very user-friendly and integrates great with Sage Intacct, Expensify, and TravelPerk. I love that we use it to track our travel expenses through TravelPerk. The integration with Sage Intacct and Expensify means we don't have to manually enter things multiple times, which saves us a lot of manual input effort. The software also helps us manage incoming bills, outgoing invoices, and employee reimbursements efficiently through ACH, eliminating the need for cutting checks. Additionally, I like how it automatically sends reminders when invoices are past due. We have also started using the spend expense feature, which we love because it consolidates expenses onto one main credit card, while still allowing us to track spending easily by setting up separate credit card numbers for various transactions. The initial setup was very easy, and the support we received from the BILL AP/AR team was really helpful. Its overall integration and ease of use have made it a valuable tool for our daily operations. **What do you dislike about BILL AP/AR?** Nothing really **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for incoming bills and outgoing invoices, and I love its integration with Expensify and Intact. It sends automatic reminders for overdue invoices and lets us pay reimbursements through ACH, eliminating the need to cut checks. ### 8. Ease for bill pay, but not great for review **Rating:** 4.0/5.0 stars **Reviewed by:** Stacie B. | Senior Manager, Accountig, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about BILL AP/AR?** The tool is a great way to view all invoices and send payments when desired. The ease of paying bills is the best feature of the device. I also appreciate that if their is a delay in payment, the system sends out alerts. **What do you dislike about BILL AP/AR?** You have to have a license to use bill.com, where all our bills are stored. Therefore, you must go into Bill.com to review during an audit. The same issue arises at month's end; you have to look in two different systems to review the final numbers and confirm everything was entered correctly. We also get payments from customers using Bill. It is not user friendly to collect or connect. Every time I go to connect it logs me into the AP system and I am unable to connect. I have reached out to the customer team with no help. **What problems is BILL AP/AR solving and how is that benefiting you?** Currently, Bill.com supports our AP automation. The system houses all our vendor invoices, payments, and approvals. Since our current ERP system would not do all of these features efficiently, it was best to use a third-party tool. This allowed for ease of bill input and approves. Our past approval system was a nightmare; we used DocuSign to confirm all approvals. **Official Response from Rommel Bagaporo:** > Thank you for your review, Stacie. We're glad to hear that you're enjoying our app and we’ll be sure to get your feedback up to our product team! ### 9. Invoice Processing with Flexible, Transparent Approvals **Rating:** 4.5/5.0 stars **Reviewed by:** Hasan D. | Treasurer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** It streamlines our invoice processing, strengthens internal controls through clear approval routing, and provides a transparent audit trail. The system has significantly reduced paper-based processes and increased efficiency. Additionally, the ability to process payments from anywhere offers valuable flexibility and supports timely approvals. **What do you dislike about BILL AP/AR?** At times, the system requires manual adjustments, particularly for returned payments or when payments and cancellations fall into two separate fiscal years. Year-end processing can require additional review and corrections. While the platform is generally reliable, it is not entirely error-free and occasionally requires manual intervention to ensure accuracy. **What problems is BILL AP/AR solving and how is that benefiting you?** It solves the inefficiencies of manual invoice processing, paper-based approvals, and decentralized payment tracking. It centralizes invoices, automates approval workflows, and maintains clear documentation for each transaction. This improves internal controls, enhances transparency, and supports audit readiness. As a result, we benefit from increased efficiency, reduced processing time, better oversight, and the flexibility to manage payments remotely. ### 10. Easy Invoice Uploads, But Financing Limits and Support Need Clarity **Rating:** 3.5/5.0 stars **Reviewed by:** Metroball Y. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about BILL AP/AR?** It's easy to upload invoices and see the status **What do you dislike about BILL AP/AR?** The financing criteria for invoices are not clear. It stated that I have 100K of financing available, but it does not allow me to finance that much. Also the credit card limit is not clear or able to increase. The customer support is not easy to contact and get a straight answer. **What problems is BILL AP/AR solving and how is that benefiting you?** It allows my invoices to be submitted as a vendor and easily be paid. ## BILL AP/AR Discussions - [lack of customer service support. no number to call](https://www.g2.com/discussions/lack-of-customer-service-support-no-number-to-call) - 2 comments, 1 upvote - [What could Bill.com do to make their customer service less responsive?](https://www.g2.com/discussions/what-could-bill-com-do-to-make-their-customer-service-less-responsive) - 1 comment, 1 upvote - [How do I download the app?](https://www.g2.com/discussions/33998-how-do-i-download-the-app) - 1 comment, 1 upvote - [When will you have more flexibility with invoices for billing - i.e. adding the ability to have comments on invoices](https://www.g2.com/discussions/31222-when-will-you-have-more-flexibility-with-invoices-for-billing-i-e-adding-the-ability-to-have-comments-on-invoices) - 1 comment, 1 upvote - [Can I pay my international vendors through Bill.com?](https://www.g2.com/discussions/international-payments-and-vendors) - 1 comment, 1 upvote - [View BILL AP/AR pricing details and edition comparison](https://www.g2.com/products/bill-ap-ar/reviews/bill-ap-ar-review-1089628?section=pricing&secure%5Bexpires_at%5D=2026-07-19+12%3A04%3A16+-0500&secure%5Bsession_id%5D=809673b0-3409-47d0-a418-e10f57811b1a&secure%5Btoken%5D=6e5d6d3e91be6d08742eb49cf56b1bf165a4d7229b2aa604d138a0ffa06ba379&format=llm_user) ## BILL AP/AR Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - [Blackbaud Altru](https://www.g2.com/products/blackbaud-altru/reviews) - [Earth Class Mail](https://www.g2.com/products/earth-class-mail/reviews) - 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[Zip](https://www.g2.com/products/zip-2024-02-26/reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) ## BILL AP/AR Features **Payment Methods** - ACH - Credit and Debit **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Cash Flow Management** - File Exports - Income and Expenses - Track Cash Flow **Bill Generation** - Templates - Digital Billing - Recurring Billing **Platform Basics** - Performance - Portal **Reporting** - Status - Customer Credit - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Consolidation - Match Invoices **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Cash Flow Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Platform Administration** - Integrations - Compliance - Reporting **Integrations** - Accounting - ERP **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Analytics** - Variance Analysis - Reports - Forecast Comparison - Forward Looking **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - ERP **Platform Payment Content** - Document management **Transactions** - Invoices - Payments **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Financial Data Transfer** - Data Transfer - Data Exchange - Reporting - Access - Integration **Security** - POS Verification **Workflows** - Approvals - Reconciliation **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Accounting integration - E-commerce Integration **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Cash Flow Management** - Autonomous Task Execution **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Enterprise Payment** - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - 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