Our engineers are split between multiple offices, all working in SolidWorks. Large and complicated assemblies/parts are downloaded quickly without a VPN. Check-out shows who has each file, so we can work on different products, subsystems, and components at the same time. My team of firmware engineers use Macs and open drawings in the browser eliminating the need to keep dedicated software download. The fact that it integrates easily with SolidWorks is great and really streamlines our workflow and saves a ton of time compared to using other revision tracking software which we used previously. Additionally, the sleek UI and AI features help make it forward-thinking. I haven't had to use support yet though. Review collected by and hosted on G2.com.
I wish that the pricing was more clear about how many seats/users can get access, this would be especially helpful for bigger companies. Luckily that is not a problem with my team as we aren't that big. Additionally, support for APIs being readily available, even before purchasing, would have made it easier to onboard and integrate at a higher level. Review collected by and hosted on G2.com.