Carla C.

Office Manager

Small-Business (50 or fewer emp.)

1/18/2023

"Big Time is a great improvement on our old Excel timesheet, with a few features still to work on."

2.5/5

What do you like best about BigTime?

Big Time is a great improvement on our old Excel timesheet, for sure. Our staff are so much happier logging their time in Big Time. Ongoing customer service through their live chat system works very well, and help is quick and useful. I dealt with Top Y this week for several questions and he was friendly and knowledgable, and prompt to respond. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

We need more reporting that matches how we plan our time at our design firm. We need everything as a reflection of hours (worked and billed), but Big Time still prioritizes dollars billed and can't yet report the equivalent hours billed. So, for now we still have to use a spreadsheet to supplement our Big Time use when it comes to our project planning and when making billing decisions. We are also waiting for the client portal to expand to their Canadian clients, hopefully this year. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

I have heard from the Big Time team that's working on expanding their client portal to Canadian customers, so it's good to know it's really in the works and to be in the loop on release timing. However, for our need to see fees invoiced in equivalent hours invoiced, I had to submit a development proposal and so far have not heard anything back about that. This latter feature is crucial to our continued use of Big Time, long term I mean. Review collected by and hosted on G2.com.

BigTime Reviews & Product Details

BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.  BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.

Product Website

Seller

BigTime

Discussions

BigTime Community

Languages Supported

English

Overview by

chris angell

Pricing

Pricing provided by BigTime.

Essentials

$20.00

1 user Per Month

View More Pricing Information

BigTime Integrations

(13)

Verified by BigTime

BigTime Media

BigTime Demo - Time and Expense Tracking

BigTime’s Time and Expense Tracking software is simple to use while staying sneaky powerful behind the scenes for reporting.

BigTime’s Project Management software gives full visibility into project progress to ensure bottom-line success.

BigTime Demo - Billing and Financial Management

BigTime’s Billing and Invoicing software improves A/R strategy to speed up cash flow.

BigTime’s Resource Management software provides full visibility and control over your staff and project resources.

Let data drive more informed choices, large or small, to improve profitability.

Hassle-free time and expense tracking, from anywhere, at any time.

See why consulting firm Aegis Project Controls partnered with BigTime to improve operations and strengthen everything from timecard and project management to the billing, invoicing, and reporting processes.

Official Downloads

(4)

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Professional Services KPIs & The Metrics That Matter: The Basics and Beyond

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Katie R.

1/14/2026

"Easy Time Tracking with Customizable Solutions"

4.5/5

What do you like best about BigTime?

I use BigTime as a consultant to log billable time to client projects, and it helps me sort time by project, at the level of detail to which we build our timecodes. It's relatively easy to use and can be customized to fit any size project. I like that all the partners in my firm have access to the same timecodes, making it easy to aggregate all time allocated to each project. It helps us keep the billing organized so that it can easily be reported to our clients. The initial setup was easy peasy. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

I would love it if BigTime could integrate with MS Outlook, then automate my time based on the categories assigned to time blocks in my calendar. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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Thanks for taking the time to share such a thoughtful review. It’s great to hear BigTime is helping you log billable time at the level of detail you need — especially when multiple partners are working from the same set of timecodes and reporting back to clients. Keeping that consistency across projects is exactly what makes billing easier to manage.

We also appreciate you calling out the Outlook integration idea. Automating time entry based on calendar activity is a powerful concept, and suggestions like this give us valuable insight into how consultants think about reducing manual steps in their day.

Thanks again for sharing your experience. Feedback like yours plays an important role in how we continue shaping BigTime to better support real-world workflows.

Verified User in Consulting

Mid-Market (51-1000 emp.)

1/7/2026

"Outstanding Reporting and Filtering Features"

5/5

What do you like best about BigTime?

The public reports are the highlight of Bigtime, especially with their robust filter features. When projects and tasks are set up, they can be quickly sorted and filtered, making it simple to review both project performance and individual contributions. The data from these reports is easy to interpret and can be integrated into other work processes by downloading it in specific file formats. Additionally, the APIs are straightforward to use and implement, which makes creating custom data analyses much more accessible. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

This is more of a suggestion than a criticism, but I think it would be helpful to include a 'task' field within projects. This addition would make it much easier to review the time billed to specific project tasks, as well as to the overall project. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

BigTime allows me to quickly see the hours logged to each project, which greatly simplifies tracking and project management. It streamlines decision-making when it comes to managing resources and staying within budget, eliminating the need to spend hours tracking time for individual tasks and similar details. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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Thank you for such a thoughtful and well-articulated review — it’s clear you’re getting real value out of BigTime’s reporting and data capabilities. Hearing that public reports, filtering, and sorting make it easier to evaluate both project performance and individual contributions is especially meaningful, as that visibility is critical for informed decision-making.

We also appreciate you calling out how usable the exported data and APIs are. The ability to take reporting outputs and integrate them into broader workflows or custom analyses is something many teams rely on, and it’s great to know that flexibility is supporting how you work with project and financial data.

Your suggestion around adding a task-level field within projects is a smart one. Being able to analyze time at both the project and task level can add another layer of clarity, and feedback framed this thoughtfully helps us understand where deeper insight would be most valuable.

Thanks again for sharing your experience. Reviews like this — detailed, practical, and forward-looking — are incredibly helpful in shaping how BigTime continues to support efficient project tracking, resource management, and budget control.

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

12/31/2025

"Intuitive Interface and Streamlined Timesheets Make Work Effortless"

5/5

What do you like best about BigTime?

I like the overall general interface, both for its aesthetics and ease of use. For general use like doing weekly timesheets and expense reports I find that the layout is simple and easy to use. For my company’s setup, the dropdowns for both columns and rows are organized and user-friendly.

When I need to dive deeper into project details, the process in doing so is simple and BigTime makes it easy for me to review project bugets and client details.

I like that I can view weekly totals in my timesheet. It is insightful to know my billable hours vs. overhead.

I like/love the “clear blank rows” feature. It helps me start a clean, new week from scratch and removes a lot of the “noise” from the prior week. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

This is just something that I think could be slightly improved. I am someone that has several weekly timesheet entries (rows), and sometimes it can be burdensome to find a specific entry. It would be helpful if there was a “search bar” to view or apply to specific rows (“Project” row). This would help me ensure I am not making duplicate entries quicker. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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There’s a lot of value in a layout that stays clean while still handling real complexity, so it’s great to hear BigTime makes weekly timesheets, expenses, and deeper project details easy to navigate when you need them. Having clear dropdowns, visible totals, and quick access to budgets helps turn data into something actually useful.

The way you described using weekly totals — especially comparing billable versus overhead — is exactly the kind of insight those views are meant to support. And the “clear blank rows” callout is a great one; starting a new week without leftover noise can make time entry feel much lighter.

We also appreciate the idea around searching within timesheet rows. When you’re working with many entries each week, being able to quickly find or validate a specific project would make staying organized even easier. Thanks for sharing such a thoughtful perspective on how BigTime fits into your workflow.

Dwight L.

Tax Associate

Mid-Market (51-1000 emp.)

12/29/2025

"Fast, easy-to-use time tracking with a reliable timer and mobile access"

5/5

What do you like best about BigTime?

I really love the timer feature in BigTime because it helps me accurately track my project time and ensures it

counts correctly toward my time charges once I end a session. The platform is very easy to use and straightforward, which makes logging time quick and stress-free. It's also noticeably fast compared to tools we've used before, with no lag or hanging. Discovering the mobile version has been especially helpful when I need to log time quickly while away from my desk. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

There aren't any major issues that stand out so far. As I continue using more features over time, there may be

areas where small refinements could improve the experience even further, but overall the platform has been

smooth, fast, and reliable in daily use. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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What comes through clearly in your review is confidence — knowing that when you start tracking time, it’s going to be captured correctly, counted properly, and ready when you need it. That kind of trust in a tool is hard to earn, so it means a lot to hear BigTime is delivering that for you.

It’s especially great to hear how the timer, performance speed, and mobile access fit into your real workday — whether you’re logging time at your desk or quickly capturing it while you’re away. When time tracking feels fast and dependable instead of stressful, it changes how teams work and bill.

We also appreciate your forward-looking perspective as you continue using more of the platform. Knowing that the experience has been smooth and reliable so far — with room to keep refining over time — is incredibly valuable feedback. Thank you for sharing such a thoughtful 5-star review and for trusting BigTime with your time and billing workflows.

Peter T.

Junior Technical Associate

Small-Business (50 or fewer emp.)

12/29/2025

"Powerful, Reliable Tool for Managing Time and Financial Data"

5/5

What do you like best about BigTime?

BigTime works very well on PC and feels stable for everyday use. I like being able to sort data by both budget item

and work code, which makes it easier to review project details. The summary view showing billability rate is also

very helpful for understanding performance at a glance. Overall, the ease of use, reporting visibility, and number

of features make it a strong tool for managing time and financial data. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

The main drawback for me is the mobile app. Compared to the desktop experience, the app feels less polished

and not as reliable for regular use. Improving the mobile experience would make it easier to work consistently

across devices and would better match the strength of the PC version.

4. For which purposes do you use BigTime?

Professional Services Automation Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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Thank you for taking the time to share such a detailed and thoughtful review — we truly appreciate the depth of feedback you’ve provided. It’s great to hear that BigTime has been a reliable, stable tool for your day-to-day work on desktop, and that features like flexible sorting by budget item and work code, along with billability summaries, are helping you quickly understand project performance and financial impact.

We also value your candid perspective on the mobile experience. Hearing how it compares to the PC version — especially in terms of polish and reliability — gives us important context on where expectations aren’t yet aligned across devices. Feedback like this helps us better understand what consistency really means for professionals who rely on BigTime throughout their workday.

Thanks again for sharing how you’re using BigTime for professional services automation and for highlighting the visibility it provides into budgets, billability, and overall performance. Reviews like yours are incredibly valuable in helping us continue to strengthen the platform and ensure it supports informed decision-making across teams.

Verified User in Accounting

Mid-Market (51-1000 emp.)

12/28/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Organized, User-Friendly, and Efficient Workflow with BigTime"

4/5

What do you like best about BigTime?

What I like most about BigTime is how it centralizes time tracking and project management into one streamlined platform. It makes logging hours simple, quick, and consistent, which is extremely helpful during busy periods when accuracy matters. The interface is clean, organized, and intuitive enough that I can easily switch between jobs, review past entries, and stay on top of engagement codes without wasting time searching for information.

I also appreciate that BigTime improves workflow efficiency by reducing manual tracking and potential errors. Features like project visibility, time history, and approval flow make it easier to manage work and maintain accurate records for billing and review. Overall, it helps keep work structured and reduces administrative friction, allowing more focus on actual client work rather than tracking it. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

While BigTime is very useful overall, there are areas that could be improved from a user experience standpoint. At times the platform loads slowly or lags when switching between pages, especially when accessing reporting or searching through historical entries. Navigation could be more streamlined — certain functions require multiple clicks, and locating older entries or making edits sometimes feels less intuitive than expected.

In addition, reporting could benefit from greater customization flexibility. Although basic reports work well, more filtering options, data layouts, and export formatting choices would make analysis faster and reduce the need for manual adjustments outside the system. With improved speed, smoother navigation, and enhanced reporting capabilities, BigTime would become even more efficient and user-friendly. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

BigTime helps streamline the time tracking process, which reduces manual entry and improves accuracy across projects. Before using a centralized tool, timekeeping and project allocation could be scattered or difficult to track consistently. BigTime solves this by keeping client and engagement codes organized in one place, making it easier to record hours, review history, and ensure work is properly categorized.

This creates a more efficient workflow, supports accurate billing, and provides better visibility into how time is being spent. It also helps minimize errors, reduces back-and-forth clarifications, and saves time overall. With everything integrated, it becomes easier to stay current with time entry and maintain clean, reliable records for both internal use and client invoicing. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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Reading through this, it’s clear BigTime has become a core part of how you organize work — from logging hours and managing engagements to keeping approvals and billing accurate when things get busy. That kind of consistency and structure is exactly what a centralized system should provide, so it’s good to hear it’s helping reduce friction and manual effort.

We also appreciate how clearly you outlined where the experience can feel heavier than it should. Performance slowdowns, extra clicks, and limits around reporting flexibility stand out more once the basics are working well, and your feedback puts useful detail around where those moments interrupt the flow.

Thanks for taking the time to share such a thoughtful, balanced perspective. Input like this helps us understand not just what BigTime does well today, but where refining speed, navigation, and reporting could make an already solid workflow even more effective.

Verified User in Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

12/23/2025

"Flexible project and time management with strong reporting capabilities"

4/5

What do you like best about BigTime?

BigTime is easy to use for organizing multiple projects, including different disciplines within the same project, which makes time tracking clear for both my own work and for managing team members. Expense submissions are straightforward, and I like that different tax options are provided, and handled automatically. The ability to pull reports directly and customize report fields is also very helpful. Overall, the ease of use, strong reporting capabilities, number of features, and flexibility support both operational and project management workflows quite well. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

At times, timesheet entries can time out without a clear warning, and refreshing or saving the page can result in lost entries. Additionally, when searching for projects, the option to include inactive or completed projects does not always work as expected, sometimes requiring opening a new tab and navigating back to the projects page. These issues are occasional but can be disruptive. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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Managing multiple projects, disciplines, and reporting needs in one place isn’t simple, so it’s encouraging to hear BigTime is supporting that level of flexibility — from time and expenses to reporting and tax handling. Having those pieces connected can make a real difference for both individual contributors and managers.

We appreciate you calling out the moments where that flow breaks down. Timeouts and inconsistent project search behavior can be disruptive, especially when you’re moving quickly between entries or reviewing work across active and completed projects. That kind of detail is important context for understanding where reliability matters most.

Thanks for sharing such a thorough perspective. Feedback like this helps reinforce what’s working well while also highlighting where the experience can be made more dependable day to day.

Verified User in Consulting

Mid-Market (51-1000 emp.)

12/23/2025

"Centralized Timesheets and Expenses Make Work Effortless"

4/5

What do you like best about BigTime?

I appreciate having both timesheets and expense tracking integrated into one platform, as it keeps everything centralized and simple to manage. Submitting timesheets via the mobile app is especially convenient, particularly when working remotely. The auto invoice drafting feature is also valuable, as it streamlines billing and cuts down on manual work. Overall, the platform’s user-friendly design, robust functionality, and seamless integration of essential features make my daily tasks much more efficient. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

There are a few aspects that could use improvement. For instance, having the ability to copy timesheet comments from one day to the next would save time on repetitive entries. Additionally, the mobile app sometimes encounters issues when submitting expense reports, and there is occasional lag that can slow down the process. Although these issues do not prevent daily use, addressing them would make the overall experience even smoother. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

BigTime combines time tracking, expense management, and invoicing in a single platform, which eliminates the hassle of juggling multiple tools. This integration streamlines the billing process, enhances visibility, and simplifies managing tasks, whether I'm working from a desktop or on a mobile device. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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Bringing time, expenses, and invoicing together in one place can remove a lot of friction from the day — it’s great to hear that setup is helping you stay efficient whether you’re working from your desk or on the go. The mobile access and auto invoice drafting clearly play a big role in that.

We also appreciate how clearly you outlined what could work better. Repeating comments across days and occasional hiccups with mobile expense submissions are the kinds of details that matter when you’re using the platform every day, and calling them out helps us understand where the experience can feel slower than it should.

Thanks for sharing such a well-rounded view of how BigTime fits into your workflow. Feedback like this helps us keep refining the balance between powerful features and everyday usability.

Jewel H.

account manager + graphic designer

12/22/2025

"Efficient Project Visibility with BigTime"

4.5/5

What do you like best about BigTime?

I use BigTime for tracking time, budgets, and billing. I appreciate the great visibility it offers into the history of each project, helping me see the big picture and forecast future work. I like BigTime's ability for each person in the company to see the financial impact of their individual work, which helps us all understand our contribution to the company's bottom line. The simple charting within each project gives a quick overview of where the work stands and how much budget is left to finish a project. We've recently switched from other tools like FileMaker and Sage because BigTime combines the best features of those two solutions and continues to add valuable updates. I also found their support team to be helpful in resolving setup hiccups quickly. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

I don't have any problems with BigTime. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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Seeing the full picture — from time and budgets to billing and forecasting — is no small thing, so it’s great to hear BigTime is giving you that level of visibility across projects. When teams can clearly connect their individual work to financial outcomes, it changes how everyone engages with the work.

We also appreciate you calling out the project-level charting and the transition from other tools. Hearing that BigTime brings those pieces together in a way that works for your team — and that support was there when you needed it — means a lot.

Thanks for sharing such a detailed perspective. Feedback like this helps reinforce what’s working well and where BigTime delivers the most value.

Bridgette M.

1/21/2026

"Effortless Timesheet Management with BigTime"

4.5/5

What do you like best about BigTime?

I like BigTime for its easy ability to input projects and reference what I've worked on on what dates. I can quickly flip through the weeks and see what projects were worked on, which helps when I need to reference this for billing or in conversation. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

Not something that BigTime can fix, but I do not have admin/editing capabilities as I am a project coordinator, so I have to request someone to make changes if there is a phase that doesn't exist yet or something about how we input time needs changed. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

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We really appreciate you taking the time to share how you’re using BigTime. Being able to quickly move between weeks and see exactly which projects and phases were worked on can make a big difference, especially when those details come up later for billing or in day-to-day conversations.

Thanks as well for calling out the admin permissions piece. Different roles naturally come with different levels of access, and hearing how that affects your workflow helps us better understand where coordination and handoffs can slow things down.

We’re glad BigTime is helping you stay organized around projects, phases, and billable work, and we appreciate you sharing such a clear picture of how it fits into your role.