I find BigSpring AI incredibly helpful, especially for improving cadence, dictation speed, and grammar for our representatives. It provides valuable feedback allowing us to refine our messaging by recording videos, which significantly boosts their communication effectiveness. The AI feedback loop is invaluable for continuous improvement, making representatives perform better in front of customers. I would definitely use it again due to its effectiveness. Review collected by and hosted on G2.com.

I think it could be better at picking up some of the words we use, particularly in the pharmaceutical industry. We often have to go through multiple test scenarios to ensure the system captures and understands these words properly. Review collected by and hosted on G2.com.