The customer service and tech support are excellent. I really appreciate the fact their tech support is US based and extremely knowledgeable. The service is reliable but for those instances I have had issues 9 times out of 10 it was with the ISP. Review collected by and hosted on G2.com.
I wish they offered built-in site-to-site encryption ( VPN tunneling). Review collected by and hosted on G2.com.
Harry, thank you for your feedback. We're pleased you've had a positive experience with our customer service and tech support, resolving issues promptly in a single call. While we currently don't offer built-in site-to-site encryption, we assist customers in implementing their encryption. We always strive to enhance our services based on valuable input like yours. For any further inquiries, please contact us at stories@bigleaf.net. We're here to help.