G2

Arindam B.

Business Development Executive

Small-Business (50 or fewer emp.)

5/31/2021

"best human voice incorporating company, providing quant data to make business decisions."

5/5

What do you like best about bigears?

The best thing about Bigears is that it has developed the necessary tools, technology, and methods that make it possible for a company's customer experience programs to ask questions in any channel, allowing an authentic voice to be captured if the respondent so chooses. Review collected by and hosted on G2.com.

What do you dislike about bigears?

The platform where all the qualitative and quantitative data is stored is not so much user friendly as told Review collected by and hosted on G2.com.

Recommendations to others considering bigears:

bigears is easy to use and helps a lot so if you own a business, company, startup, etc, then go for it; you won't regret it. All the best Review collected by and hosted on G2.com.

What problems is bigears solving and how is that benefiting you?

Bigears helped my company in delivering good customer services; it helped to identify vulnerable customers. It also helps in coaching and training of the employees by recording the responses of the customer, which also helps in business continuity and to manage risk. Review collected by and hosted on G2.com.