G2

BB

Blake B.

Ecommerce & Consumer Products Manager

Small-Business (50 or fewer emp.)

1/25/2018

"Great mid-tier ecommerce platform for growing companies"

4.5/5

What do you like best about BigCommerce?

Bigcommerce customer service is beyond great. They're all based out of Austin, genuinely cool to talk with, and keep hunting down the bug/glitch until the problem is solved.

Many features simply require one click, and you're on your way! Easy to use! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Some basic things can take a long time to fix. I.e. it took months to fix the Sales by Category report, which seems like a basic ecommerce function. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Bigcommerce offers a free trial though which you can test out product creation and integration setup. Try it! See what happens! Try Shopify as well! Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Basically, we use it as our main brand's ecommerce platform to support an international brand. We've reduced transaction costs substantially, quickly scaled our ecommerce product line, and tested out new products. Review collected by and hosted on G2.com.