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AF

Verified User in Farming

Small-Business (50 or fewer emp.)

8/5/2026

"Marketing Suite That Transformed Our Channel Tracking and ROI Visibility"

4.5/5

What do you like best about Beyonk?

The marketing suite has genuinely changed how we work. Email marketing turned out to be our highest income generator this season, and being able to see that broken down alongside Instagram and Facebook meant we could actually see which channel was driving results at different points in the season, rather than guessing. The demographic and geographic targeting data has also been really useful for planning where to focus our marketing spend. And having visitor feedback and NPS all in one place means we can track trends properly and reply to comments as they come in, instead of it all being scattered across different places. It's made it much easier to justify the time we put into marketing, because we can finally see the numbers behind it. On top of that, our account manager has been brilliant. We always feel well looked after, and any questions get answered quickly. Review collected by and hosted on G2.com.

What do you dislike about Beyonk?

There are currently no daily capacity limits for add-on activities which meant that we had to monitor sales of each daily and switch any off if we were nearing capacity however, subsequently we realised we could have worked around this by setting them up as 'follow on activities' - There is no formatting available in broadcast messages which are text like emails that are sent out to customers who have booked. This made some of our messages difficult for customers to read - There is no sound on videos added to the ticketing pages. We were selling concerts as additional products and it would have been useful for customers to hear a sample (particularly the opera) before booking tickets - The messaging inbox is difficult to use to find particular messages, it would help if there was a full date with year on the messages inbox list, and search and sort functions. Also an alert - we didn't realise messages were coming into this area until well into the event and as a result queries and questions were unanswered. This would be more useful if it was merged with feedback messages rather than having them in two different places. Review collected by and hosted on G2.com.

What problems is Beyonk solving and how is that benefiting you?

Where to focus advertising and marketing spend

Customer self service is cutting down on admin time Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 7 reviewers think of Beyonk

4.8 out of 5 · Verified reviews from real users

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