RR
Rowena Joy R.
Technical Support Specialist
Enterprise (> 1000 emp.)
"One of the best platforms to connect or control a device remotely"
What do you like best about BeyondTrust Remote Support?
What I like most about BeyondTrust Remote Support is its ability to let me view, control, and perform troubleshooting directly on a user’s machine. Deployment is straightforward, and the tool functions reliably to support remote IT operations Review collected by and hosted on G2.com.
What do you dislike about BeyondTrust Remote Support?
Aside from occasional network issues on the user’s end—which can affect the remote session and hinder troubleshooting—BeyondTrust Remote Support has been perfect for my needs. I haven’t encountered any issues with the platform itself. Review collected by and hosted on G2.com.