G2

Bruce M.

Director of Communication

Small-Business (50 or fewer emp.)

11/2/2026

"Easy-to-Use AI Support, Backed by an Exceptional Team"

5/5

What do you like best about Betty Knowledge Assistant?

I find Betty Knowledge Assistant easy to use, both for managing the bot and for my members. It makes it easier for members to find information through a chat query, and they can also use it to create things like lesson plans aligned with Missouri State standards. The Betty team is creative and responsive, the onboarding was excellent, and they’ve been able to provide what we needed. When we’ve had ideas for new uses, the team has been able to execute them. The product, its feature set, and the administration portal keep improving. Setup was very easy: we provided the URLs or PDFs for the knowledge base, and the team took care of the rest. It’s reliable and works as advertised, and it was a significant improvement over Drift. It’s been a great partnership. Review collected by and hosted on G2.com.

What do you dislike about Betty Knowledge Assistant?

There isn't anything I dislike. Review collected by and hosted on G2.com.

What problems is Betty Knowledge Assistant solving and how is that benefiting you?

We use Betty Knowledge Assistant to make it easier for our members to find information and resources on our website and general Missouri State Teachers Association information through a chat query. They can also create artifacts for their teaching work, like lesson plans aligned with Missouri State standards or meeting agendas etc. Review collected by and hosted on G2.com.