# BetterCloud Reviews **Vendor:** CORESTACK **Category:** [SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms-(smp)) **Average Rating:** 4.4/5.0 **Total Reviews:** 478 ## About BetterCloud BetterCloud is a comprehensive SaaS management platform designed to assist IT teams in effectively managing and optimizing their software-as-a-service (SaaS) applications. This solution focuses on automating essential processes such as onboarding, offboarding, mid-lifecycle changes, give you greater control and insight into your SaaS apps, thousands of forward-thinking organizations rely on BetterCloud to transform employee experience, optimize software spend, and strengthen overall security. By leveraging BetterCloud, organizations can significantly reduce the manual workload associated with SaaS management, achieving up to a 78% reduction in operational tasks. Targeted primarily at IT departments and SaaS operations teams, BetterCloud addresses the challenges faced by organizations that utilize multiple SaaS applications. As businesses increasingly adopt cloud-based solutions, the complexity of managing user access, security policies, and application lifecycles grows. BetterCloud provides a centralized platform that streamlines these processes, ensuring that IT teams can maintain control and compliance while enhancing overall operational efficiency. Key features of BetterCloud include automated user lifecycle management, which simplifies the onboarding and offboarding of employees, ensuring that access rights are promptly granted or revoked as needed. Additionally, the platform offers robust security policy management, allowing organizations to enforce compliance and protect sensitive data across their SaaS ecosystem. BetterCloud also supports mid-lifecycle changes, enabling IT teams to adapt user access as roles and responsibilities evolve within the organization. The benefits of using BetterCloud extend beyond mere automation. By reducing the time spent on repetitive tasks, IT teams can focus on strategic initiatives that drive business growth and innovation. Furthermore, the platform's ability to provide insights into application usage and security posture empowers organizations to make informed decisions about their SaaS investments. With a strong reputation in the industry, backed by over a decade of experience and recognition from leading analyst firms, BetterCloud stands out as a trusted partner for organizations looking to optimize their SaaS operations. In summary, BetterCloud is not just a tool for managing SaaS applications; it is a strategic solution that transforms the way organizations handle their cloud-based software. By automating critical processes and providing valuable insights, BetterCloud enables IT teams to enhance productivity, improve security, and ultimately drive better business outcomes in a rapidly evolving digital landscape. ## BetterCloud Pros & Cons **What users like:** - Users value the **automation features** of BetterCloud, simplifying onboarding and enhancing efficiency across multiple platforms. (47 reviews) - Users enjoy the **ease of use** of BetterCloud, finding its interface simple and intuitive for daily tasks. (42 reviews) - Users find **onboarding easy and seamless** with BetterCloud, enhancing efficiency and reducing potential errors during implementation. (31 reviews) - Users value the **time-saving automation** of BetterCloud, streamlining IT tasks and enhancing efficiency significantly. (27 reviews) - Users value the **efficient offboarding process** in BetterCloud, significantly reducing time and manual efforts for teams. (25 reviews) - Users appreciate the **intuitive interface and extensive integrations** of BetterCloud, enhancing automation and support efficiency. (24 reviews) - Workflows (21 reviews) - Efficiency (20 reviews) - Access Control (19 reviews) - Google Workspace Integration (19 reviews) **What users dislike:** - Users find the **limited features** of BetterCloud restrict their efficiency in managing projects and syncing data effectively. (28 reviews) - Users experience **integration issues** with platforms like Google Drive and Citrix, limiting BetterCloud's effectiveness. (21 reviews) - Users find the **missing features** in BetterCloud, like manual sync and limited editing options, quite frustrating. (19 reviews) - Users desire a **centralized contact list** and better delegation options, as current access limitations hinder functionality. (13 reviews) - Users express frustration over the **lack of features** , including missing search options and inadequate training resources. (13 reviews) - Users desire **more native integrations** with popular services, as current options are limited and incomplete. (12 reviews) - Expensive (10 reviews) - Lack of Features (9 reviews) - Users express concerns over **workflow limitations** , noting the need for manual tasks and disjointed integrations. (9 reviews) - Budgeting Issues (8 reviews) ## BetterCloud Reviews ### 1. BetterCloud Simplifies External Sharing Permissions with Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Stu M. | IT Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2026 **What do you like best about BetterCloud?** Bettercloud has been most useful for us to minimise the amount of external sharing our users have been doing. We like to allow external sharing, but often these are temporary and users forget to remove the permissions. Bettercloud is perfect for helping our users to remove these permissions or extend the permissions if that is needed. Things work well from the admin side and customer support has been responsive in helping and fixing things for us. **What do you dislike about BetterCloud?** I'm a bit nervous about the continual change of ownership. Often this results in product deterioration. **What problems is BetterCloud solving and how is that benefiting you?** Bettercloud helps our users to be more secure with their external sharing permissions. ### 2. Automated Workflow Solution with Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Brian B. | IT Manager, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about BetterCloud?** I appreciate that BetterCloud provides really powerful tools to automate and build workflows to handle various processes. It allows us to manage Gmail signatures for Google Workspace, ensuring all our signatures are standard and look professional across the organization. I also like how it lets us view and access data on things like files and folders, and alerts us when someone shares something externally, which is super useful for protecting private information. BetterCloud's capabilities make managing our systems much more streamlined. **What do you dislike about BetterCloud?** I have a few issues with BetterCloud, mainly around integrations. There are some platforms we use that don't have an integration with BetterCloud. Also, some of the integrations we do have lack the full functionality we wish was available; certain functions and features we would like to use don't exist yet. I will say however that every time I have mentioned a gap in functionality to the BetterCloud team they are quick to document it and send the recommendation to their internal team to be considered for a future product release. **What problems is BetterCloud solving and how is that benefiting you?** I use BetterCloud to automate workflows for onboarding and offboarding tasks, which saves time for the IT department. It notifies the relevant parties and handles various user account tasks seamlessly. ### 3. Superior Functionality at a Higher Price Point **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan L. | Application Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about BetterCloud?** - Custom, and always improving workflows - Third party integrations - Google Drive file auditing - Custom reporting and alerts **What do you dislike about BetterCloud?** - Higher price point - Inability for file auditing in Google Shared Drives **What problems is BetterCloud solving and how is that benefiting you?** - Automating user deprovisioning and rehire provisioning. This saves us many hours of time which of course translates to increased productivity and financial savings. - Tracking down hard to find Google Drive files and editing their ACL's if needed ### 4. Streamlined G Suite Management with Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about BetterCloud?** I use BetterCloud for G Suite management, and I find it super easy and very intuitive. I like new user creation with automatic workflows. Document security and limiting super admin access to our Google enterprise accounts are valuable features for me. I appreciate being able to delegate email accounts easily. **What do you dislike about BetterCloud?** Some Google features are limited due to Google API, such as being unable to change folder ownership. **What problems is BetterCloud solving and how is that benefiting you?** I use BetterCloud for new user creation with automatic workflows, document security, and limiting super admin access to Google enterprise accounts. I also like being able to delegate email accounts. ### 5. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 ### 6. Use the Software Service and enjoy. **Rating:** 4.0/5.0 stars **Reviewed by:** Gulasan M. | Senior Database Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about BetterCloud?** There are no upfront investments to purchase and managed hardware & human resource. So just take the software service and pay the amount how much you use as per requirement. **What do you dislike about BetterCloud?** Nothing major to dislike here but It should be more like cloud services project-wise and department-wise. It would be easy to manage cost-wise from the customer's point of view. **What problems is BetterCloud solving and how is that benefiting you?** BetterCloud provides suits applications as single vendors with no need to depend on others and its benefits are easy to use and integrate with any other applications. BetterCloud moves the business from a reactive to proactive mode in term of managing security, optimizing costs, and enabling business productivity ### 7. BetterCloud Is Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell H. | Sr. Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about BetterCloud?** Every time I have to use better cloud to retrieve emails from a former employee and delegate access to another employee it’s very intuitive for the end user I love better cloud keep up the great work!! **What do you dislike about BetterCloud?** Absolutely nothing the ui is very nice and users can navigate very well **What problems is BetterCloud solving and how is that benefiting you?** The ability to quickly and seamlessly delegate mailboxes, and manage signatures and journal emails. ### 8. Very Helpful for Creating Onboarding and Offboarding Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Hugo I. D. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about BetterCloud?** It’s very helpful for creating workflows, such as onboarding, offboarding, and similar processes. **What do you dislike about BetterCloud?** I’m not able to delegate emails in incognito mode. **What problems is BetterCloud solving and how is that benefiting you?** We can audit folders and files very easily, and the process is straightforward. ### 9. BetterCloud makes onboarding/off boarding seamless. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2022 **What do you like best about BetterCloud?** I appreciate the ability to bulk-create and update accounts, which really streamlines my workflow. The customizable workflows for onboarding, offboarding, and managing learner accounts are also excellent, as they help ensure that no important steps are overlooked. Recently, I started using it to assist with Google Drive audits and have found it very helpful—there are fewer steps involved compared to using Google alone. **What do you dislike about BetterCloud?** After doing some more training I haven't found anything that really makes Bettercloud less useful. **What problems is BetterCloud solving and how is that benefiting you?** The manual creation of accounts and workflows, BetterCloud has allowed us to automate all of that. BetterCloud has allowed us to save time. It also helps us see how users are using their accounts and what we can improve. ### 10. Awesome Workflow Builder Minimizes Repetition **Rating:** 4.5/5.0 stars **Reviewed by:** Brian B. | Sr. Google Workspace Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about BetterCloud?** My favorite thing about BetterCloud is that you can build workflows to automate common admin tasks, even across SaaS applications. This bit of planning can help save you from carpal tunnel on dull repetitive actions and also from the heavier efforts of building a full script with API calls yourself. **What do you dislike about BetterCloud?** The interface could definitely be better, especially for the Google Administration module. There are plenty of useful reports and functions, but they can be hard to read or use at times when the titles are truncated or fields only display a small number of characters. **What problems is BetterCloud solving and how is that benefiting you?** Today we primarily use it to overcome the operational limitations of the Google Workspace Admin console, particularly multi-step processes like user offboarding and account security. I look forward to expanding that to onboarding tasks and cross-SaaS operations such as Slack channel assignments. ## BetterCloud Discussions - [Using BetterCloud is easy to use, does it ever get hard?](https://www.g2.com/discussions/using-bettercloud-is-easy-to-use-does-it-ever-get-hard) - 1 comment, 1 upvote - [Do you have other means of providing support to admins?](https://www.g2.com/discussions/do-you-have-other-means-of-providing-support-to-admins) - 1 comment, 1 upvote - [How does the contract management feature work?](https://www.g2.com/discussions/how-does-the-contract-management-feature-work) - 1 comment, 1 upvote - [How does G2 Track position itself against its competitors?](https://www.g2.com/discussions/how-does-g2-track-position-itself-against-its-competitors) - 1 comment, 1 upvote - [How long does it take to set up?](https://www.g2.com/discussions/how-long-does-it-take-to-set-up) - 1 comment, 1 upvote - [View BetterCloud pricing details and edition comparison](https://www.g2.com/products/bettercloud/reviews/bettercloud-review-7685019?section=pricing&secure%5Bexpires_at%5D=2026-05-03+04%3A50%3A54+-0500&secure%5Bsession_id%5D=97eedf41-8537-4d94-ae85-f4ee6cbc0326&secure%5Btoken%5D=bf662865fbc31bbe50e95942549af9f941002d513c7ae3311919835a9def86a9&format=llm_user) ## BetterCloud Integrations - 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User Sentiment Tracking **Administration** - Data Management - Incident Logs - Reporting **Network Management** - API/Integrations **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests **Security** - Encrypted Storage - Anomoly Detection - Data loss Prevention - Policy Enforcement **Functionality** - Contextual search - Template algorithms - Custom algorithms - Multiple file and location types - Dashboard - Compliance - Reporting **Functionality** - File and Application Activity - Trigger Alerts - Searchable Evidence **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - Sensitive Data Compliance **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Governance** - Access Control - Compliance - Data Visibility **Security** - Security Automation - Application Security - Data Protection **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege **Administration** - Reporting and Monitoring - Breadth of Partner Applications - Auditing **Access Control** - User, Role, and Access Management - Access Rights - User Analytics - Compliance Monitoring **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Agentic AI - Sensitive Data Discovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Governance** - Identifies and Alerts for Threats - Compliance Audits **Security** - Data Security - Data loss Prevention - Security Auditing **Administration** - Database Management - API / integrations **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **Security** - Encryption - Breach Detection **Identity Management** - User Monitoring **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection **AI Features** - Auto-fill Custom App Details - AI Assistant **Administration** - Reporting - Ease of set up for target systems - APIs **Identity** - SSO - Governance - User Analytics **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Reporting** - Audit log - Reporting **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top BetterCloud Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,190 reviews) - [Zluri](https://www.g2.com/products/zluri/reviews) - 4.6/5.0 (174 reviews) - [Torii](https://www.g2.com/products/torii/reviews) - 4.5/5.0 (303 reviews)