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Marques S.
MS
Senior Director
Enterprise (> 1000 emp.)
"The SaaS Orchestration tool you need"
What do you like best about BetterCloud?

The native integrations offered by Bettercloud are top notch and truly allow you to interact effectively with all the data in your SaaS applications. The support structure is also better then almost any vendor I've worked with. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

I wish there was more end user customization of the alerts Review collected by and hosted on G2.com.

BetterCloud

BetterCloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

BetterCloud Media

BetterCloud Demo - User automation dashboard
The BetterCloud user automation dashboard.
BetterCloud Demo - The integration center
The BetterCloud Integration Center.
BetterCloud Demo - Offboarding workflow
An example of an Offboarding Workflow within BetterCloud.
BetterCloud Demo - Spend optimization dashboard
The BetterCloud spend optimization dashboard.
Your IT team is an elite engine, but there's more for them to handle than ever. So give IT a better way to work with BetterCloud.


It's an all in one platform that empowers your team with the tools to optimize and operationalize your tech
Play BetterCloud Video
Your IT team is an elite engine, but there's more for them to handle than ever. So give IT a better way to work with BetterCloud. It's an all in one platform that empowers your team with the tools to optimize and operationalize your tech
Resident's IT team scaled with BetterCloud. Easy-to-use automation reduced User Lifecycle Management (ULM) work from 40% to 5%.
Play BetterCloud Video
Resident's IT team scaled with BetterCloud. Easy-to-use automation reduced User Lifecycle Management (ULM) work from 40% to 5%.
Facing a fragmented SaaS landscape, MERGE worked with BetterCloud to simplify SaaS management across multiple Microsoft 365 and Google Workspace environments.
Play BetterCloud Video
Facing a fragmented SaaS landscape, MERGE worked with BetterCloud to simplify SaaS management across multiple Microsoft 365 and Google Workspace environments.
Green Dot Public Schools streamlines student & staff onboarding/offboarding with BetterCloud, automating workflows, saving time, and eliminating human error.
Play BetterCloud Video
Green Dot Public Schools streamlines student & staff onboarding/offboarding with BetterCloud, automating workflows, saving time, and eliminating human error.
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BetterCloud Reviews (479)

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Reviews

BetterCloud Reviews (479)

View 1 Video Reviews
4.4
480 reviews

Pros & Cons

Generated from real user reviews
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SC
Digital Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless SaaS Management with Powerful Automation and Stellar Support"
What do you like best about BetterCloud?

BetterCloud demonstrates brilliance in SaaS operations, where all IT services are handled together and efficiently

The program outlines the powerful automation mechanisms, where no code is required and repetitive tasks are well executed

The app enables satisfactory compliance and security measures, and this includes setting up proactive measures and managing any data exposure

Bettercloud has impressive customer service, which instantly troubleshoot any issues and offer solutions Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

BetterCloud has high licensing fees more so with companies that extensively use SaaS

The tool has syncing capabilities, but on large data, the app tends to be laggy Review collected by and hosted on G2.com.

SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Brilliant Automation and Security for Streamlined IT Management"
What do you like best about BetterCloud?

BetterCloud offers brilliant automation capabilities, where it manages all repetitive IT services including policy enforcement, access changes, onboarding and off boarding, among others

Most of business SaaS are centralized, and this consolidate the management of multiple cloud apps, tasks and security protocols

BetterCloud is impressive in enhancing governance and security, where it prevents data loss, automate the enforcement of policies and ensure effective file audits

The app largely eliminates manual labor in a company, where multiple tasks are systematically automated Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

BetterCloud has set high prices, more so for organizations that needs a lot of automation

The app has integration limitations, something that affects some connectors Review collected by and hosted on G2.com.

GC
IT Manager
Financial Services
Small-Business (50 or fewer emp.)
"Centralized IT Management with Powerful Automation and Security"
What do you like best about BetterCloud?

BetterCloud significantly support and centralizes most of the IT services across the whole business

The app outlines automation guides that needs no code and they effortlessly handle most of tasks

BetterCloud has a robust security system that proactively monitors all systems and tasks

The SaaS spending is well documented and visualized to bring transparency

BetterCloud has remarkable integration capabilities or potential, bring all IT services together Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Some operations automated by BetterCloud has minimal ROI

The app is significantly detailed and complex and not all users comprehend it immediately Review collected by and hosted on G2.com.

KV
HR Manager
Mid-Market (51-1000 emp.)
"Effortless Automation and Outstanding Support"
What do you like best about BetterCloud?

It is very easy to use. Through automation this tool is just awesome, just by drag and drop you are good to go.

The customer support team is very efficient. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

I have not experienced any issues with this tool. I have no dislikes. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"BetterCloud makes onboarding/off boarding seamless."
What do you like best about BetterCloud?

I appreciate the ability to bulk-create and update accounts, which really streamlines my workflow. The customizable workflows for onboarding, offboarding, and managing learner accounts are also excellent, as they help ensure that no important steps are overlooked. Recently, I started using it to assist with Google Drive audits and have found it very helpful—there are fewer steps involved compared to using Google alone. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

After doing some more training I haven't found anything that really makes Bettercloud less useful. Review collected by and hosted on G2.com.

PK
Project Manager
Mid-Market (51-1000 emp.)
"Affordable, Scalable Solution for Secure File Governance"
What do you like best about BetterCloud?

This tool promotes file governance and security as it detects risky file sharing and offers solutions for such cases.

It is scalable and affordable which promotes value for money.

It also has effective customer support. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

This tool has been seamless. I have no dislikes. Review collected by and hosted on G2.com.

Brian B.
BB
Sr. Google Workspace Engineer
Enterprise (> 1000 emp.)
"Awesome Workflow Builder Minimizes Repetition"
What do you like best about BetterCloud?

My favorite thing about BetterCloud is that you can build workflows to automate common admin tasks, even across SaaS applications. This bit of planning can help save you from carpal tunnel on dull repetitive actions and also from the heavier efforts of building a full script with API calls yourself. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

The interface could definitely be better, especially for the Google Administration module. There are plenty of useful reports and functions, but they can be hard to read or use at times when the titles are truncated or fields only display a small number of characters. Review collected by and hosted on G2.com.

Keanna S.
KS
Information Security Analyst
Mid-Market (51-1000 emp.)
"BetterCloud - Financial Institution Review"
What do you like best about BetterCloud?

It's helped streamline Saas management, cut some costs and strengthened our overall security posture. With the centralized visibility it has reduced some admin overhead and revealed some unused or redundant tools we have. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Lack of workflow organization wish we could group or label workflows. We sometimes have to manually trigger syncs during the day when immediate updates are needed. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Bettercloud Review Dane Street"
What do you like best about BetterCloud?

What I like best about BetterCloud is how it automates repetitive IT tasks like onboarding/offboarding, gives clear visibility into user access, and helps keep our environment secure with minimal manual effort. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

What I dislike about BetterCloud is that setting up complex automation workflows can be a bit time-consuming initially, and the interface can feel overwhelming until you’re familiar with all the features. Review collected by and hosted on G2.com.

Matthew K.
MK
Desktop Analyst
Mid-Market (51-1000 emp.)
"Bettercloud review"
What do you like best about BetterCloud?

The workflow automations make daily IT tasks easier, such as onboarding and offboarding Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

The limit of setting an auto reply. I wish there were a certain number of days you could set it for, instead of 30.90, etc Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Average Discount

23%

Perceived Cost

$$$$$

How much does BetterCloud cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 77 purchases.

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BetterCloud Features
Self Service Access requests
Smart/Automated Provisioning
Role Management
Self Service Password Reset
Bulk Changes
Bi-directional Identity Synchronization
Identifies and Alerts for Threats
Compliance Audits
Reporting
Ease of set up for target systems
APIs
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BetterCloud