# Better Stack Reviews
**Vendor:** Better Stack  
**Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 316
## About Better Stack
Better Stack is an eBPF-based, AI SRE observability tool. It helps engineers ship high-quality software faster and be the hero of their engineering teams.



## Better Stack Pros & Cons
**What users like:**

- Users find the **ease of setup** with Better Stack to be impressive and reliable, enhancing their experience. (114 reviews)
- Users find the **easy setup** of Better Stack to be reliable and straightforward, enhancing their overall experience. (93 reviews)
- Users praise Better Stack&#39;s **excellent user interface** and its ability to enhance monitoring capabilities effortlessly. (71 reviews)
- Users find Better Stack&#39;s **setup ease** exceptional, allowing quick integration and efficient monitoring without complications. (54 reviews)
- Users value the **easy integration and monitoring tools** of Better Stack, making it essential for productive systems. (52 reviews)
- Monitoring (48 reviews)
- UX Design (44 reviews)
- Customer Support (42 reviews)
- Monitoring Services (42 reviews)
- Users love the **ease of log management** with Better Stack, appreciating its integration and user-friendly documentation. (41 reviews)

**What users dislike:**

- Users find the pricing to be **expensive** after exhausting the free tier, especially for custom features. (22 reviews)
- Users find Better Stack lacks **missing features** like advanced logs, dashboard, and IPv6 support, impacting usability. (22 reviews)
- Users find **limited features** in Better Stack, noting delays and basic functionality that hinder effective usage. (13 reviews)
- Users find the **pricing issues** concerning as the jump from the free tier to Freelancer is steep. (13 reviews)
- Users desire **improved log storage** and functionality in Better Stack, finding the current system lacking in usability. (12 reviews)
- Users find the **complex configuration** of Better Stack challenging, especially for newcomers seeking simplicity. (10 reviews)
- Limited Customization (10 reviews)
- Notification Issues (9 reviews)
- Inefficient Alert System (8 reviews)
- Insufficient Information (8 reviews)

## Better Stack Reviews
  ### 1. Better Stack makes monitoring and alerts more practical in one place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dimanso P. | Desarrollador de Automatizaciones, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Better Stack?**

What I like most about Better Stack is how practical it is for day-to-day backend work. Being able to centralize logs, monitoring, and alerts in one place greatly facilitates the tracking of APIs and services. In my case, working with FastAPI and cloud deployments, it helps me a lot to quickly detect errors and understand what's happening without wasting time checking multiple tools.

**What do you dislike about Better Stack?**

What I like least about Better Stack is that some configurations can be a bit confusing at first, especially when you want to adjust alerts or delve into the logs. I also feel that in certain cases it could offer more customization options or integrations. It's not critical, but these are details that could improve the experience, especially for more technical teams.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack helps me primarily solve the visibility problem in my services. When you have multiple APIs and processes running, it's easy to lose sight of what's failing or where the bottleneck is. With Better Stack, I can centralize logs, monitoring, and alerts, which allows me to detect problems much faster and take action without wasting time investigating in different tools. This ultimately translates into less downtime and better stability in my applications.

  ### 2. User-Friendly Monitoring & Logging with Real-Time Insights and Beautiful Dashboards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Florijan Q. | Lead Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about Better Stack?**

What I like best about Better Stack is its user-friendly interface combined with powerful monitoring and logging capabilities. It provides real-time insights into system performance and application health, making it easy to identify and resolve issues quickly. The beautiful dashboards and integrated alerting system are standout features, ensuring that teams stay informed without being overwhelmed. Additionally, the platform's focus on developer productivity and collaboration makes it a great choice for modern engineering teams.

**What do you dislike about Better Stack?**

One thing I dislike about Better Stack is that call support is only available for clients spending over $2,000, which can be limiting for smaller teams or businesses that still require direct support. While the platform offers other support channels, having call support more widely accessible would greatly enhance the user experience.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack is solving the problem of complex and fragmented monitoring and logging by providing a unified platform that combines real-time monitoring, incident management, and logging in one place. This benefits us by significantly reducing downtime, improving team collaboration during incidents, and offering clear insights into system performance. The platform’s intuitive dashboards and alerting system ensure that we can quickly identify and address issues, ultimately saving time and improving the reliability of our services.

  ### 3. Better Stack: Intuitive All-in-One Monitoring with Reliable Real-Time Alerts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohit K. | Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Better Stack?**

What I like most about Better Stack is that it’s an all-in-one monitoring and incident management platform that brings together uptime monitoring, logs, and on-call alerting in a very intuitive interface. The real-time alerts are highly reliable, and the setup process is quick and developer-friendly. It helps me identify issues quickly and resolve them faster, which improves overall system reliability. The clean UI and seamless integrations also make it more efficient to use in my day-to-day workflows.

**What do you dislike about Better Stack?**

While Better Stack is a powerful tool, there are a few areas that could be improved. The pricing can feel a bit high for small teams or individual developers. Also, some of the more advanced features and configuration options come with a learning curve, especially for new users. It would be helpful to have more detailed documentation and tutorials to support complex use cases and make setup and troubleshooting easier.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack solves the problem of monitoring, incident management, and log tracking in one unified platform. Rather than relying on multiple separate tools, it brings everything together in one place, which saves time and reduces complexity. It helps me quickly spot downtime or performance issues with real-time alerts, so I can respond and resolve problems faster. As a result, system reliability improves and service disruptions are minimized. Overall, it makes application management more efficient and gives me better visibility into overall system health.

  ### 4. Integrated Azure with Better Stack in 8 Hours—Mind-Blowing Results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julien S. | Founder, Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Better Stack?**

I'm working on a contract where the CIO asked me to integrate some Azure services with Better Stack and see what could be done.

I had never worked with better stack before. Looked at their docs, watched their videos, and was able, in 8 hours, to pipe logs to a source, create a few time series and create a dashboard with a few charts that shows the things he really cared about. 

It absolutely blew his fucking mind... His team had tried do something like this in Azure App Insight for months.
So thank you guys! Awesome work.

**What do you dislike about Better Stack?**

The built-in videos were a bit fast and I had to rewatch them a few times.

**What problems is Better Stack solving and how is that benefiting you?**

From not knowing their product at all, to being able to get value out of the logs and build a dashboard in about 8 hours of work is mind blowing. Their product is lean and mean... No fluff. Just straight to getting value out of my logs. This product is incredible.

**Official Response from Magdalena Havlickova:**

> Thank you for the incredible feedback, Julien!

  ### 5. Reliable Basic Monitoring That Alerts Me Fast When Issues Arise

**Rating:** 5.0/5.0 stars

**Reviewed by:** murat k. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Better Stack?**

It checks whether the application is working properly at a basic level and notifies me if anything is wrong, which solves a major issue for me.

**What do you dislike about Better Stack?**

Ease of use can be improved by adding support for different languages.

**What problems is Better Stack solving and how is that benefiting you?**

It checks if the application is working at a basic level and notifies me if there are any problems, which solves a major issue for me.

  ### 6. Website Monitoring That Works Fine

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chandan T. | SEM/SEO Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2026

**What do you like best about Better Stack?**

Based on my current experience, I use the Website Monitoring service, and it works fine. Easy to set up the monitoring page, we can also use our domain but its not required so i use thire defoult domain.

**What do you dislike about Better Stack?**

Currently, I haven’t found any issues with the service. I’ve only just started using it, but so far it’s working fine and meets my needs as expected.

**What problems is Better Stack solving and how is that benefiting you?**

It helps me monitor our site’s status, and when it goes down, we get notified without delay so we can resolve the issue quickly.

  ### 7. Amazing Software for Tracking Uptime and Crashes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben C. | owner, developer and everything, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Better Stack?**

amazing software for tracking uptime and crashes
haven't tried their newer si amd error tracking yet but that's my next plan

**What do you dislike about Better Stack?**

only annoyance is mostly just getting used to the layout sometimes but it's good once you get the hang of it

**What problems is Better Stack solving and how is that benefiting you?**

error tracking soon
status page and downtime tracking

  ### 8. Monitoring with User-Friendly Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tymoteusz J. | ., Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Better Stack?**

I greatly appreciate the independence of Better Stack, which ensures that I receive notifications even when my VPS and hosting servers are down, as it continues to operate and alert me of any issues. The program's clear user interface is another standout feature, enabling me to configure everything effortlessly without having to delve into extensive documentation. It's incredibly intuitive and efficient. The instant notifications are vital for me because they allow me to react immediately to any downtime and handle incidents promptly. The status pages are also quite beneficial, as they let me continuously monitor the status of my services. Also, I found the initial setup process to be straightforward and easy, which was a great plus for me.

**What do you dislike about Better Stack?**

The current two-factor authentication (2FA) in Better Stack only supports Time-based One-Time Password (TOTP) methods, which are susceptible to phishing attacks. I believe that including support for WebAuthn methods, such as YubiKey or other physical keys, would enhance security significantly. This would be particularly important for security-focused individuals, although it is not critical.

**What problems is Better Stack solving and how is that benefiting you?**

I use Better Stack to independently monitor my self-hosted services. It provides instant notifications when issues arise, helping me respond swiftly. The clear UI simplifies configuration without extensive documentation, and the status pages keep me informed about service statuses efficiently.

**Official Response from Magdalena Havlickova:**

> Thank you for sharing the feedback, Tymoteusz. 

  ### 9. Easy Setup, Effective Monitoring Toolkit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ross C. | Founder

**Reviewed Date:** October 26, 2025

**What do you like best about Better Stack?**

I love how straightforward the Better Stack setup process is—it was impressively easy to get started, which is one of my favorite aspects. I got it up and running quickly, thanks to its intuitive design, which was vital for me. Additionally, the status page feature is incredibly useful, especially for tracking uptime, incidents, and communicating efficiently with my customers about service status, providing a more comprehensive picture of my system's reliability. Better Stack's simple configuration and the ability to customize it over time are features I highly appreciate. The competitive edge it offers, with a useable free-tier and ease of starting, makes it a prime choice for implementing observability without much hassle, and I'm inclined to stick with it as my needs evolve.

**What do you dislike about Better Stack?**

I find it a bit difficult or unclear to configure the status page to display more detailed information. It would be more helpful if there was an easier way to go beyond the basic template to create something richer in information. Ideally, the system itself could analyze the incoming telemetry and suggest the best visualizations and reporting suited for the API surface.

**What problems is Better Stack solving and how is that benefiting you?**

I use Better Stack to provide a status page for my SaaS API backend, helping me track uptime, manage outages, and communicate them to customers efficiently.

**Official Response from Magdalena Havlickova:**

> Thank you, Ross! Feel free to reach out to us anytime at hello@betterstack.com — we’d love to help you fine-tune your status page setup so you can get the most out of it!
Also, I’m attaching an advanced guide here — hope you find it helpful!
https://betterstack.com/docs/uptime/custom-subdomain/

  ### 10. Best-Ever Server Uptime Monitoring—Simple Setup and Great Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oleksandr R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about Better Stack?**

It's a best tool which I used ever for server run time monitoring. After bad work of our main server we are looking for a tool to monitor uptime. It was very simple to setup, good integration option and much more to implement even on free plan.

**What do you dislike about Better Stack?**

Nothing from my experience, so far so good

**What problems is Better Stack solving and how is that benefiting you?**

They monitor our services in real time and also record historical data. Incidents messaging system is very powerful so we don't miss any downtime issue

**Official Response from Magdalena Havlickova:**

> Thank you, Oleksandr!


## Better Stack Discussions
  - [Is better Uptime free?](https://www.g2.com/discussions/is-better-uptime-free) - 7 comments, 1 upvote

## Better Stack Pricing
- **Free plan**: $0.00  
  A great way to get started!
- **Pay as you go**: Starting at $29.00  
  Flexible pricing where you pay only for what you use.
- **Enterprise**: Contact Us  
  Custom solutions with enterprise-grade security, scalability, and SLAs. 

[View full pricing details](https://www.g2.com/products/better-stack/pricing)

## Better Stack Integrations
  - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews)
  - [APACHE](https://www.g2.com/products/apache/reviews)
  - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Azure Cloud Services](https://www.g2.com/products/azure-cloud-services/reviews)
  - [Cloudflare Network Services](https://www.g2.com/products/cloudflare-network-services/reviews)
  - [Datadog](https://www.g2.com/products/datadog/reviews)
  - [DigitalOcean](https://www.g2.com/products/digitalocean/reviews)
  - [Discord](https://www.g2.com/products/textaify-discord/reviews)
  - [Docker](https://www.g2.com/products/docker-inc-docker/reviews)
  - [Dokku](https://www.g2.com/products/dokku/reviews)
  - [Elastic Stack](https://www.g2.com/products/elastic-stack/reviews)
  - [Fin by Intercom](https://www.g2.com/products/fin-by-intercom/reviews)
  - [Fluentd](https://www.g2.com/products/fluentd/reviews)
  - [Fly.io](https://www.g2.com/products/fly-io/reviews)
  - [Front](https://www.g2.com/products/front/reviews)
  - [Google Cloud](https://www.g2.com/products/google-cloud/reviews)
  - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)
  - [HAProxy](https://www.g2.com/products/haproxy/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Kubernetes](https://www.g2.com/products/american-cloud-kubernetes/reviews)
  - [Linear](https://www.g2.com/products/linear/reviews)
  - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [MongoDB](https://www.g2.com/products/ibm-mongodb/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [.NET](https://www.g2.com/products/net-2023-06-12/reviews)
  - [New Relic](https://www.g2.com/products/new-relic/reviews)
  - [Node.js](https://www.g2.com/products/node-js/reviews)
  - [Northflank](https://www.g2.com/products/northflank/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [PagerDuty](https://www.g2.com/products/pagerduty/reviews)
  - [PostgreSQL](https://www.g2.com/products/postgresql/reviews)
  - [Prometheus](https://www.g2.com/products/prometheus/reviews)
  - [Python](https://www.g2.com/products/python/reviews)
  - [Redis Software](https://www.g2.com/products/redis-software/reviews)
  - [Render](https://www.g2.com/products/render-render/reviews)
  - [Ruby on Rails](https://www.g2.com/products/ruby-on-rails/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SMS.to](https://www.g2.com/products/sms-to/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews)
  - [Ubuntu](https://www.g2.com/products/ubuntu/reviews)
  - [Vercel](https://www.g2.com/products/vercel/reviews)
  - [WHMCS](https://www.g2.com/products/whmcs/reviews)
  - [Zabbix](https://www.g2.com/products/zabbix/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Better Stack Features
**User Behavior**
- Click Tracking
- Mouse Movement 
- Frustration Tracking

**Functionality**
- Baseline
- Alerting
- Multi-Site Monitoring
- Reporting
- Multi-Channel Alerting
- Location Insights

**Monitoring**
- Usage Monitoring
- Database Monitoring
- API Monitoring
- Real-Time Monitoring - Cloud Infrastructure Monitoring
- Security and Compliance Monitoring

**Monitoring**
- Constant Monitoring
- Timely Alerts
- TIcket Accuracy
- AI Monitoring

**Functionality**
- Artificial Intelligence
- Machine Learning
- Systems Monitoring

**Visibility**
- Dashboards and Visualizations
- Alerts and Notifications
- Reporting

**Data Preparation**
- Data Sources
- Indexing
- Automated Tagging
- Data Blending

**Monitoring**
- Performance Baselines
- Performance Analysis
- Performance Monitoring
- AI/ML Assistance
- Multi-System Monitoring

**Generative AI**
- AI Text Generation

**Telemetry Collection & Ingestion - Observability**
- Multi-Telemetry Ingestion
- OpenTelemetry Support

**Agentic AI - Observability Software**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**A/B Testing **
- Error and Bug Tracking
- Split URL Testing
- Data Analysis
- Notes

**Administration**
- Activity Monitoring
- Multi-Cloud Management
- Automation
- Auto-Scaling & Resource Optimization

**Management Tools**
- Ticket Assignment
- Standardization
- Lifecycle Visualization

**Issue Resolution**
- Root Cause Identification
- Proactive Identification
- Resolution Guidance

**Monitoring and Management**
- Automation
- Performance Baseline
- Real-Time Monitoring

**Analysis**
- Track Trends
- Detect Anomalies
- Metric and Event Data
- Search
- Alerts
- Live Tail

**Response**
- Dashboards and Visualization
- Incident Alerting
- Root Cause Analysis (RCA)

**Visualization & Dashboards - Observability**
- Service Dependency Mapping
- Unified Dashboard
- Trace Visualization

**Agentic AI - IT Alerting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Website Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Visitor Information**
- User Identification
- Search Box

**Analysis**
- Reporting
- Dashboards and Visualizations
- Spend Forecasting and Optimization

**Management**
- System Integration
- Alerting
- Reporting

**Visualization**
- Dashboards
- Data Discovery

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Correlation & Root Cause Analysis - Observability**
- Cross-Telemetry Correlation
- Root Cause Detection
- Intelligent Alerting

**Agentic AI - Application Performance Monitoring (APM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Log Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Scalability & Ecosystem Integration - Observability**
- Kubernetes Monitoring
- Hybrid/Multi-Cloud Support

**Agentic AI - Session Replay**
- Cross-system Integration

**Agentic AI - Incident Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Log Analysis**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Cloud Infrastructure Monitoring**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Features - Observability**
- Predictive Insights
- AI-Generated Incident Summaries
- AI Anomaly Detection

**Agentic AI - AIOps Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Automation - Cloud Infrastructure Monitoring**
- AI-Powered Anomaly Detection
- AI-Driven Insight Recommendations

**Performance**
- Real User Monitoring (RUM)
- Second by Second Metrics

**Functionality**
- Synthetic Monitoring
- Dynamic Transaction Mapping
- Load Balancing
- Cloud Observability

## Top Better Stack Alternatives
  - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (687 reviews)
  - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (239 reviews)
  - [New Relic](https://www.g2.com/products/new-relic/reviews) - 4.4/5.0 (570 reviews)

