G2

Matthew H.

Senior Human Resources Manager

Mid-Market (51-1000 emp.)

7/8/2026

"Strategic Partnership and Responsive Support That Elevates the Employee Benefits Experience"

5/5

What do you like best about Bennie?

What I like best about Bennie is the combination of strategic partnership, responsive service, and employee-facing technology. Their team is knowledgeable and collaborative, and they help us make thoughtful decisions about our benefits strategy while also supporting the day-to-day needs that come up throughout the year.

The Bennie mobile app and Ask Bennie team are especially valuable. Employees have an easy way to access benefits information and get support with questions, claims, or coverage issues, which improves the employee experience and reduces the administrative lift on our internal HR/PX team. Review collected by and hosted on G2.com.

What do you dislike about Bennie?

I do not have any significant dislikes about Bennie. Our experience has been very positive overall, and their team has consistently been responsive, knowledgeable, and helpful.

Like with any benefits partnership, there are occasional complex employee situations or carrier-related issues that take time to resolve, but Bennie has been a strong partner in helping navigate those situations and keep things moving. Review collected by and hosted on G2.com.

Recommendations to others considering Bennie:

I would recommend Bennie to organizations looking for more than a traditional benefits broker. Bennie brings together strategic benefits consulting, responsive account support, employee-facing technology, and hands-on employee assistance through the Ask Bennie team.

For lean HR or People teams, Bennie can be especially valuable because they help reduce the administrative burden of managing benefits while improving the employee experience. My recommendation would be to take full advantage of the Bennie mobile app and Ask Bennie support model, as those tools have been some of the biggest value drivers for our organization. Review collected by and hosted on G2.com.

What problems is Bennie solving and how is that benefiting you?

Bennie helps us simplify and strengthen the way we manage employee benefits. As a lean HR/PX team, we need a broker partner who can provide strategic guidance, responsive support, and practical solutions without creating additional administrative burden.

Bennie has helped us navigate renewals, evaluate plan options, manage vendor relationships, and think more strategically about our overall benefits offering. Their team brings expertise and clarity to decisions that can otherwise be complex and time-consuming.

The biggest benefit has been the technology available through the Bennie mobile app, along with the support provided by the Ask Bennie team. Employees have an easy, accessible way to get help with benefits questions, and the Ask Bennie team helps resolve issues that come up related to claims, coverage, or navigating their benefits. This creates a better employee experience while also saving our internal HR/PX team significant time. Review collected by and hosted on G2.com.