The onboarding process has been efficient and it's easy to reach out to support when needed. I love that it's integrated across our organization and allows us to be on the same page for current account information. I also like that it's so reliable and can handle a large amount of clients with an effective search system. Navigating BenefitPoint is very simple considering how much information the interface holds. It makes it easy to learn and teach new associates as they come on board. Review collected by and hosted on G2.com.
I haven't found the AI tools to be useful up until this point, however I need to spend more time learning how to use them effectively. I don't like when things move around too often. Review collected by and hosted on G2.com.
Thank you for your review, Jessica! We're thrilled to hear that you find BenefitPoint's onboarding process efficient and that our support team has been helpful. We're happy to be a part of your business and appreciate your feedback!