Bambi H.
BH
Enterprise (> 1000 emp.)
"Easy-to-Use Account Hub, but Reporting Falls Short"
5/5
What do you like best about BenefitPoint?

I think BenefitPoint is user friendly, and it’s easy to find information. I feel like the more information I put into it, the more I get out of it. It keeps track of renewal dates, group and carrier contacts, plan types, rates, and revenue, and I can look at that information year over year. It’s a great organizational tool and a one-stop shop that puts everything in one place, so I can find what I need, including information from a previous year, and get back to what I need to do. Review collected by and hosted on G2.com.

What do you dislike about BenefitPoint?

I find the reporting hard to figure out, and when I try to pull information from business intelligence, it’s hard to get the information I’m looking for. Review collected by and hosted on G2.com.

Response from Steven Davidson of BenefitPoint

Thanks for the thoughtful review. We’re pleased BenefitPoint serves as a useful hub for your client and renewal information, including year-over-year details. We understand that reporting can be challenging, especially when you’re trying to locate specific data in Business Intelligence. We’ll share this feedback as we continue working to make reporting more intuitive.

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