We have been using Beambox at our three London properties for the past 6 months and the results have been great. The best part is that its customised splash page perfectly matches our hotel's theme and branding, giving guests a premium experience right from the start. Its automated email capture system in the background works without any hassle. Guests can use high-speed internet simply by accepting the Terms and Conditions, which doesn't require any extra time from our front desk staff. In addition, the Klaviyo integration works great, which allows guest data to go directly to our 'Loyalty & Offers' list. Review collected by and hosted on G2.com.

Its built-in segmentation tools are somewhat limited. We cannot separate guests by 'Length of stay' or 'Room type' directly from the Beambox dashboard, for which we have to manually export the data to the PMS (Property Management System). In addition, real-time reporting is sometimes delayed by 15 to 30 minutes, which makes live guest tracking a bit slow during a major event. Since our business travellers usually prefer to log in quickly via email, the social login option has not been of much use to us. Review collected by and hosted on G2.com.