G2

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

4/21/2026

"Usable, Flexible Workflow with Truly Top-Notch, Solutions-Oriented Teams"

5/5

What do you like best about BC in the Cloud?

I like the usability, flexibility, and overall workflow of the software. The customer service team, TAM, and support team are top notch, very solutions-oriented, not afraid to think out of the box, and are partners in ensuring we have a product that supports our processes and our business need (not a product that requires a change to our processes). Review collected by and hosted on G2.com.

What do you dislike about BC in the Cloud?

In some cases, it feels like “double the work.” For example, there are times when I want the View and Edit pages to look the same for our end users, but that means I have to make the same change(s) twice. The product should allow those pages (including the New page) to stay in sync when edits are made.

Similarly, if we build a change in the test environment, it doesn’t get pushed to prod; it has to be recreated in prod. From the perspective of the TAM service, that essentially feels like double-charging. Review collected by and hosted on G2.com.

What problems is BC in the Cloud solving and how is that benefiting you?

BC in the Cloud supports our operational resilience across business continuity, disaster recovery, and crisis management planning. It also provides a service that helps the company respond appropriately to customer inquiries, audits, and certifications, while ensuring we remain compliant with customer obligations and regulatory requirements. Review collected by and hosted on G2.com.