G2

Samantha L.

Small-Business (50 or fewer emp.)

Originally submitted 6/23/2020

"Great social media management tool for limited platforms"

4.5/5

What do you like best about Bazaarvoice?

Curalate has made a ton of user-friendly updates in the last year, making scheduling SO much easier and faster. They actually listen to what brands on the platform are interested in and have great account support for whenever we need help. The reporting is great too, adding in Instagram Stories analytics by day rather than by individual story segment (you can still see the segment breakdown if you'd like). They also host great webinars on various topics, pulling in brands and speakers from a bunch of different industries. There are also little gray question marks all over the site so if you don't know what something is, you can hover over and find out. Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

Sometimes the reporting can be a bit clunky and hard to decipher, I wish it was a bit more fluid and customizable but they're always making updates so hopefully this will be available in the future. Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

We needed a solution that would allow us to schedule Facebook posts, Instagram posts and stories, and Pinterest pins, in addition to our on-site UGC galleries. With the ability to schedule Facebook and Instagram at the same time and create custom gallery links for each is great, and makes my job so much easier. I like that we can also download content as well. Review collected by and hosted on G2.com.