G2

Molly F.

Client Ally

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/4/2017

"Basecamp: Easy-To-Use Project Platform"

3/5

What do you like best about Basecamp?

Basecamp is very easy to use and very logical. Your homepage is broken down into projects, then those projects into separate "areas" where files, messages, notes, to-dos, and chitchat about that project are stored. This breakdown means, for the most part, that the Basecamp project can be your primary go-to source when you need a thorough rundown and history of a project.

Basecamp has an amazing search feature. You know that moment when you just *know* you got an update from a coworker about something? Basecamp is great at helping you locate it quickly and keep others in the loop. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Collaboration is hard, so keeping track of the latest version of a file can be tricky. In this case, when still sharing versions of a file, I'd use the messages area to link to a Google Drive, Dropbox, or Invision link to provide feedback there and only upload the final design to Basecamp. Review collected by and hosted on G2.com.

Recommendations to others considering Basecamp:

Basecamp hears their customers suggestions and regularly improves bugs and restructures based on what their clients provide feedback on. Basecamp is much much easier to use (in my opinion) than Asana or Trello, and it has been great to allow our team to collaborate on projects! Review collected by and hosted on G2.com.

What problems is Basecamp solving and how is that benefiting you?

Project overviews are wonderful with Basecamp! They're clearly organized and keep your entire team on the same page because *all* the info can be viewed, and it's all separated into appropriate categories. Basecamp provides silos of information unlike Google Drive, and that's been a smart thing to keep a high level of file structure and organization within a project. For example, if I need a login for a client, I'll go Home > Client Project > Notes > Login Note and check the entry. If I need to know the latest on a new design needed for a client, I can go to the Messages for that client, then comment, even @ mentioning someone, to request an update. Review collected by and hosted on G2.com.