The software was straightforward to set up, with a clear and intuitive user interface that makes it easy to monitor email activity and review quarantined messages. It integrated smoothly with our Microsoft 365 environment and runs reliably in the background without noticeably affecting email performance. The pricing provides a good return on investment by reducing manual monitoring and helping protect the business from costly phishing attacks and compromised accounts. Support and onboarding were thorough, and the AI has been effective at detecting phishing attempts, malicious links and other suspicious emails while keeping false positives manageable. Review collected by and hosted on G2.com.

The main drawback is that some advanced settings and reports can be difficult to locate within the interface. Although the Microsoft 365 integration works well, configuration changes still require administrator knowledge and careful policy management. The AI occasionally quarantines legitimate emails, meaning they must be manually reviewed and released, which can delay important messages. The monthly cost is also significant, so the return on investment can be difficult to measure when no major incidents occur. While onboarding was thorough, more complex support issues can take time to investigate, and the reasons behind some AI decisions are not always immediately clear. Review collected by and hosted on G2.com.