G2

Frankie A.

Enterprise (> 1000 emp.)

3/14/2023

"User friendly with great features!"

4.5/5

What do you like best about Avigilon Unity?

Very user-friendly client. Nice features that allow for complex video searching. When I train my soc operators, my rule is we no longer watch hours of unnecessary video but use one of the many search features available and should find what we need in under 5 minutes. The analytics feature sets help us build complex rules to correlate with alarms we set up for each of our unique sites we have to eliminate lots of "unnecessary alarms". Review collected by and hosted on G2.com.

What do you dislike about Avigilon Unity?

I don't have many downsides with ACC. Still, if I were to be picky, it would be nice if there was a way to create an analytic event rule to automatically provide a pre-recorded talk-down message when specific criteria were met. Currently using an Avigilon IP speaker, all talk-down features are manual, which is ok for us as we have a 24-hour SOC. Review collected by and hosted on G2.com.

What problems is Avigilon Unity solving and how is that benefiting you?

With proper placement of cameras, ACC can solve having physical security personnel on each of our sites. With the use of Avigilon intercoms, we can also assist with our sites at remote locations and can communicate effectively if needed when we have sites integrated with ACM (Access Control Manager) we can allow delivery personnel to place packages in a building all while watching via CCTV. With that case, we no longer have packages being left outside, unsecured or stolen from our property. Review collected by and hosted on G2.com.