--- title: AvePoint Confidence Platform Reviews meta_title: 'AvePoint Confidence Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 120 reviews by the users' company size, role or industry to find out how AvePoint Confidence Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 120 scale: '5' date_modified: '2026-07-07' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # AvePoint Confidence Platform Reviews **Vendor:** AvePoint **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.5/5.0 **Total Reviews:** 120 ## About AvePoint Confidence Platform AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com. ## AvePoint Confidence Platform Pros & Cons **What users like:** - Users find the **ease of implementation and administration** of AvePoint Confidence Platform a significant advantage for their needs. (63 reviews) - Users value the **ease of use and comprehensive backup** features of AvePoint Confidence Platform for effortless cloud data management. (29 reviews) - Users appreciate the **flexible backup frequency** options on AvePoint Confidence Platform, ensuring seamless data protection tailored to their needs. (25 reviews) - Users value the **strong security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. (25 reviews) - Users value the **easy setup** of AvePoint Confidence Platform, facilitating smooth implementation and management. (22 reviews) - Users value the **robust cloud backup solutions** of AvePoint Confidence Platform, ensuring data protection against cyber threats. (20 reviews) - Users appreciate the **user-friendly interface** of AvePoint Confidence Platform, making navigation and backup configuration seamless. (20 reviews) - Users value the **secure cloud backup** of AvePoint, ensuring protection against cyber threats and data loss. (19 reviews) - Users value the **comprehensive backup solution** offered by AvePoint, ensuring robust data protection for cloud services. (18 reviews) - Customer Support (18 reviews) **What users dislike:** - Users find the **expensive licensing bundles** of AvePoint Confidence Platform challenging, especially with additional costs over time. (12 reviews) - Users experience frustrating **backup issues** with inconsistent data restoration and sluggish performance due to frequent security scans. (10 reviews) - Users experience **poor customer support** , with slow response times and difficulties in reaching out for assistance. (9 reviews) - Users experience **slow performance** with data retrieval, making it challenging for new IT staff to navigate effectively. (9 reviews) - Users report **technical issues** like incomplete backups and delayed notifications for connection errors impacting user experience. (9 reviews) - Users find the **learning curve steep** , making it challenging for newcomers due to complex features and interface. (8 reviews) - Limitations (7 reviews) - Missing Features (7 reviews) - Poor Interface Design (7 reviews) - Time-Consuming (7 reviews) ## AvePoint Confidence Platform Reviews ### 1. All-in-One SaaS Data Protection, Governance & Compliance Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan N. | Principal of ICT Infrastructure and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about AvePoint Confidence Platform?** What’s really good about the AvePoint Confidence Platform is how it brings data protection, governance, security, and compliance for all your SaaS apps together in one easy-to-use solution. Rather than juggling a bunch of different tools, companies can manage backups, data lifecycle tasks, risk checks, and AI-related work all in one place. That gives IT teams clearer visibility, stronger protection against data loss or ransomware, and a simpler way to get control of data chaos. This all-in-one, multi-cloud approach is especially useful for businesses that want to scale safely while staying on top of compliance and keeping day-to-day work running smoothly. **What do you dislike about AvePoint Confidence Platform?** One thing I've found tricky with the AvePoint Confidence Platform is that some of the naming conventions across features and modules can be a bit unclear or inconsistent, making it harder to navigate and get started than it should be. **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** For our school, the AvePoint Confidence Platform solves the practical problems of protecting and managing student, staff, and administrative data, reducing IT overhead, and ensuring compliance with data privacy and security requirements. It gives my school automated backups and fast restores for critical teaching and learning content in Microsoft 365, so that learning materials are always available and recoverable. It also automates governance and lifecycle management to help enforce policies, cut down on digital clutter, and protect sensitive information — all of which helps my techinical team do more with limited resources. ### 2. Reliable Backups and Seamless Restores **Rating:** 4.5/5.0 stars **Reviewed by:** Josh U. **Reviewed Date:** February 16, 2026 **What do you like best about AvePoint Confidence Platform?** I like AvePoint Confidence Platform for its reliable and comprehensive backup for O365 and fast restores. We also use it to restore SharePoint sites as a template, which is really useful. The helpful alerts for malicious data are a valuable feature as they keep us informed about potential issues. Additionally, the platform is easy to manage, ensuring our data is always protected and easily recoverable, including helping restore accidental deletions. The initial setup was very simple and easy, allowing us to securely access our tenant and kick off the scan efficiently. **What do you dislike about AvePoint Confidence Platform?** I find accessing reports without needing to download them would be very useful. Also, having more control over malicious activity exceptions is important since they can sometimes be false positives. **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** I use AvePoint Confidence Platform for daily backups, monitoring, governance, and data restoration. It solves backup issues, satisfies business retention policies, and ensures data protection and fast recovery. It alerts us to malicious activities, making it easy to manage our data securely. ### 3. Enhanced Reporting Visibility and Governance **Rating:** 4.5/5.0 stars **Reviewed by:** Neeraj I. | Sr. Analytics Developer **Reviewed Date:** February 16, 2026 **What do you like best about AvePoint Confidence Platform?** I like that AvePoint Confidence Platform translates technical telemetry into actionable insights, offering clear adoption visibility and historical tracking. It provides ownership and dependency awareness, which is helpful for making governance decisions. The adoption visibility feature is especially valuable, as it helps me confirm whether reports are assisting users and prioritize reports that need immediate attention. It's also useful for tracking user engagement with our SharePoint-hosted web pages, ensuring our governance guidelines and best practices documents are being accessed. Overall, it's a good package. **What do you dislike about AvePoint Confidence Platform?** Right now, it is showing all for what data has been collected. would be great to bring AI to explain some data related. Insights. **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** I use AvePoint Confidence Platform to gain visibility into Power BI and SharePoint usage, identifying report engagement levels and optimizing licensing. It turns technical data into actionable insights, enhances governance with adoption visibility, tracks report effectiveness, and assists in prioritizing high-use reports. ### 4. Exponentially Helpful Microsoft Management Support with Top-Notch AvePoint Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about AvePoint Confidence Platform?** Providing services that help to alleviate pain points with managing Microsoft products has been exponentially helpful. Additionally, our account managers and support technicians are absolutely excellent. They provide top notch service and are a pleasure to work with. **What do you dislike about AvePoint Confidence Platform?** There isn't anything specific about the platform or products that I go so far to say I "dislike". There are always limitations to how things can be configured. Whenever there is a feature limitation or missing option, the AvePoint team always notates our preferences. They provide news updates on product enhancements or upcoming rollouts that either may help to address the limitation or actually is the exact feature we reqeusted. **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** Again, our organization heavily leverages the M365 suite of products. AvePoint helps us, as the application owners, to govern and secure the environment. The enhanced governance features are probably my personal favorite as the SharePoint, Teams, and Viva admin. The reporting tools are also well utilized to help my team stay up to date on policy changes that affect specific areas. ### 5. Effortless Setup and Robust Data Management **Rating:** 4.5/5.0 stars **Reviewed by:** Piet v. | Senior Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about AvePoint Confidence Platform?** I love how easy it is to use and set up AvePoint Confidence Platform. The step-by-step initial setup process is straightforward, and although we ran into a few issues, AvePoint's support was really helpful in resolving them. The platform provides great reporting, offering insights for our clients and giving them visibility with auto reports sent on a regular basis. It's also easy to manage and update, and having a near 'one-pane-of-glass view' where all backups are in one place is super convenient. The segregation of users and the ability to attach Azure groups make management much more manageable. Importantly, clients can recover their own data without needing our intervention, which frees up time for us to focus on other tasks. **What do you dislike about AvePoint Confidence Platform?** There are some errors that happen because of some connections that break. We only find this out when we get the reports for backups that show errors. These are easily fixed, but it would be great if we could be notified the moment something breaks - or if possible, when something is about to break or expire. Azure accounts/certificates expire and no notification is placed on those. For backups, some user licenses get removed but their account is still in AD (and needs to be), but their backups aren't required anymore - these cause alerts and require tweaking to work. Microsoft outages do occur and sometimes causes issues. We first get broken backups and then get notified much later of the issue via AvePoint. Earlier notifications would be great. **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** I use AvePoint Confidence Platform to backup data and it solves data recovery issues by enabling clients to self-recover, freeing up our time. It simplifies management with a single view and easy setup, while reporting gives clients valuable insights and visibility. ### 6. Very simple and straightforward, true set and forget **Rating:** 4.5/5.0 stars **Reviewed by:** Warren S. | Head of Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about AvePoint Confidence Platform?** It is so easy to setup, literally in the space of 10 mins, your cloud data is being backed up at whatever interval/frequency you choose. **What do you dislike about AvePoint Confidence Platform?** Possibly the frequency of the backups, you can only do max 6 per day for things like OneDrive or Exchange Online. Not a critique on the platform, its the aftercare. It seems like we have to prompt AvePoint for everything. They're not pro-active in telling us of any changes or anything like that **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** We have an OnPrem backup solution. So this solves our 365 stack backup issues, without having to backup locally and then send up to the cloud, this backs up cloud to cloud. ### 7. AvePoint Fly: Easy, Accurate SharePoint Migration with Flexible Options **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan L. | Web/Database and Power Platform Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about AvePoint Confidence Platform?** AvePoint Fly Migration for SharePoint (Online and OnPrem) is the best migration tool on the market. It's easy to use, accuracy on content (what you see contents on the source is what you get at the destination). Also, Fly migration tool allows you to configure object level migration (selective only migrate a particular target library) Features such as Incremental Migration or Combined Migration give you lot of options and flexibility for your migration plans. Great Tool. **What do you dislike about AvePoint Confidence Platform?** We found all available features of Fly Migration tool are helpful. Nothing to dislike. **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** Rapid demand from Developer/Programmer Team to have a development data / site that have the same schemas/structure as the existing production. Fly migration tool is able to replicate / duplicate a SharePoint Site very easily and quickly for Development using the source of copying from the production sites. ### 8. All-in-One Data Protection with Seamless Integration and Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick B. | Optimisation and Reporting Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about AvePoint Confidence Platform?** What I like most about the AvePoint Confidence Platform is that it brings backup, governance, compliance, and data protection together in a single, unified solution, which removes the need to manage multiple tools. I find the Microsoft 365 and cloud backup capabilities particularly strong, along with the clear dashboards and reporting that give me good visibility across the environment. Overall, it gives me real peace of mind knowing our data is secure, compliant, and easy to recover, and the platform integrates smoothly with solid vendor support. **What do you dislike about AvePoint Confidence Platform?** What I dislike about the AvePoint Confidence Platform is that its broad set of features and complexity can make the initial setup and learning curve steeper than I expected, especially if you don’t have dedicated IT support. Some parts of the interface feel less intuitive at first and take time to master, and advanced options can add to the overall cost. I’ve also heard occasional feedback about performance issues (like slow restores or lag at times) and limited user-friendly design in certain areas. **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** The AvePoint Confidence Platform solves the problem of managing, protecting, and governing cloud data across Microsoft 365 and other SaaS tools in one place. It benefits me by ensuring our data is always backed up and recoverable, while also enforcing governance and compliance policies automatically. This reduces manual effort, improves visibility and control, and gives me confidence that our data is secure and well-managed. ### 9. Effortless Management, But Needs Faster File Recovery **Rating:** 3.5/5.0 stars **Reviewed by:** mark c. | Associate Asset Management **Reviewed Date:** February 12, 2026 **What do you like best about AvePoint Confidence Platform?** I like that AvePoint Confidence Platform enables us to manage everything through a single pane of glass, which simplifies the process. Coupled with Opus, it also makes reinstating files easy by allowing users to do it themselves rather than logging a ticket with IT, saving us time and hassle. The initial setup was very easy, which is a big plus. **What do you dislike about AvePoint Confidence Platform?** It takes a long time to reinstate large files, this can take up to 15-20 minutes. **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** I use AvePoint Confidence Platform for archiving, which helps reduce the storage costs of SharePoint. It provides a single pane of glass for easy management, and with Opus, it allows users to reinstate files without IT assistance. ### 10. Easy way to keep data safe and organized **Rating:** 4.0/5.0 stars **Reviewed by:** Nick M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about AvePoint Confidence Platform?** It brings everything together in one place. We can back up data, set rules, and manage users without jumping between tools. It makes our work smoother and gives peace of mind that data is safe and compliant. **What do you dislike about AvePoint Confidence Platform?** Because it has so many features, it can take time to set up and understand. Some parts are not very simple at first. Also, the cost can go up if you need all the advanced options. **What problems is AvePoint Confidence Platform solving and how is that benefiting you?** It helps us keep all our data safe and under control. Before, things were scattered across different tools and it was hard to manage. Now we can back up files, recover quickly if something goes wrong, and set clear rules for access and compliance. It also makes migrations and changes smoother, without losing data or wasting time. Another big benefit is cost savings — we can see where licences or storage are wasted and cut that down. Overall, it gives us peace of mind that our data is protected, our team can work smoothly, and we are following the right rules without extra effort. ## AvePoint Confidence Platform Discussions - [What is AvePoint Cloud Backup used for?](https://www.g2.com/discussions/what-is-avepoint-cloud-backup-used-for) - 1 comment - [View AvePoint Confidence Platform pricing details and edition comparison](https://www.g2.com/products/avepoint-confidence-platform/reviews/avepoint-confidence-platform-review-726048?section=pricing&secure%5Bexpires_at%5D=2026-07-09+04%3A25%3A58+-0500&secure%5Bsession_id%5D=205e7c70-b902-41c0-82a1-e5c2924b9f96&secure%5Btoken%5D=073c8fc81ea504b217e34cc552d151878353ebaecc14b4e893e59e691327b381&format=llm_user) ## AvePoint Confidence Platform Integrations - [Backup for office 365 Email](https://www.g2.com/products/backup-for-office-365-email/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [ScalePad Backup Radar](https://www.g2.com/products/scalepad-backup-radar/reviews) ## AvePoint Confidence Platform Features **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Metrics** - Sessions - Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Custom Event Tracking - Retention - Return - Conversions - Funnels **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Compatibility ** - File Formats - Partitions - Mobile **Administration** - Data Modelling - Recommendations - Workflow Management - Dashboards and Visualizations **Platform Basics** - Reporting - Management - Monitoring **Assessment delivery** - Question variety - Real-time assessment - Pre-made content **Functionality** - Data Migration - Data Variety - Alerts and Logging - Data Replication **Functionality** - Cloud Recovery - Prior State Recovery - Recovery Automation - Replication **Preparation** - Identity verification - Browser lockdown **Management** - Business Glossary - Data Discovery - Data Profililng - Reporting and Visualization - Data Lineage **Policy Management - Digital Communications Governance** - Communications Policies Enforcement And Tracking - Customizable Policy Templates **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Centralized Management Console - Onboarding & Offboarding Automation **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Discovery & Classification - Data Security Posture Management (DSPM)** - Continuous real‑time monitoring - Discover & classify sensitive data - Custom classification support **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Reporting** - Trending - Retroactive Reporting - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Local Backup **Compatibility ** - SaaS Application Variety - Storage Formats **Management** - Backup - Storage - File Scan **Compliance** - Sensitive Data Compliance - Training and Guidelines - Policy Enforcement - Compliance Monitoring **Governance** - Access Control - Compliance - Data Visibility **Platform Data** - Dashboard - License Information - Storage Insights - Alerts and Notifications **Grading and reporting** - Automated grading - Gamification - Analytics dashboard - Reporting **Management** - Backup and Recovery - Integration Variety - Access and Security - Real time Monitoring **Management** - Local Management - Infrastructure Compatibility - Solution Integration - Real-Time Analytics **Monitoring** - Video recording - Automatic behavior flagging - Live proctors **Security** - Access Control - Roles Management - Compliance Management **Surveillance - Digital Communications Governance** - Alert System To Identify And Address Violation Of Policies **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Risk Prioritization - Data Security Posture Management (DSPM)** - Detect excessive entitlements & toxic combinations - Compliance posture assessment - Risk‑based exposure scoring **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Governance** - Identifies and Alerts for Threats - Compliance Audits **Other** - Site Search Reporting - Administration Alerts **Administration** - Deduplication - Backup - API / integrations **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **Security ** - Encryption - Data Protection - File Deletion **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Platform Additional Functionality** - Cloud - Security and Authentication - Bulk User Management **Administration** - White-labeling **Security** - Data Protection **Administration** - Test session reports - Dashboard - LMS integrations **Maintainence** - Data Quality Management - Policy Management **Analytics and Reporting - Digital Communications Governance** - Tools To Analyze Communication Trends And Patterns - Compliance Metrics **AI Features** - Auto-fill Custom App Details - AI Assistant **Remediation & Governance - Data Security Posture Management (DSPM)** - Guided remediation actions - Integration with enforcement tools - Track remediation progress & trends **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Reporting - APIs **Security** - Data Encryption - Security and Compliance - Deduplication **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Compliance Management - Digital Communications Governance** - Legal Requirements - Regulations Change Updates **Agentic AI - Office 365 Management** - Cross-system Integration **Agentic AI - Digital Analytics** - Decision Making **Agentic AI - SaaS Backup** - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Agentic AI - File Recovery** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Online Backup** - Adaptive Learning **Analytics - Digital Adoption Platform** - Analytics **Agentic AI - Data Governance** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - SaaS Management Platforms (SMP)** - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management **File Management** - File Type Support - Metadata - Versioning - Collaboration - Portals and Sites - Disposition - Search - Web Interface **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top AvePoint Confidence Platform Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (682 reviews) - 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