--- title: Avalara Reviews meta_title: 'Avalara Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 825 reviews by the users' company size, role or industry to find out how Avalara works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 825 scale: '5' date_modified: '2026-07-13' parent_category: name: Tax Software url: https://www.g2.com/categories/tax-software --- # Avalara Reviews **Vendor:** Avalara, Inc. **Category:** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) **Average Rating:** 4.0/5.0 **Total Reviews:** 825 ## About Avalara Avalara is the agentic AI platform for global tax and compliance. For more than two decades, Avalara has built one of the most expansive libraries of tax content and integrations in the industry, processing more than 54 billion transactions annually and supporting over 200,000 direct and indirect customers across more than 75 countries. The company's purpose-built AI agents automate end-to-end compliance with greater precision, from tax calculations and return filings to exemption certificate management and beyond. For more information, visit avalara.com. ## Avalara Pros & Cons **What users like:** - Users find Avalara's service to offer **ease of use** , simplifying sales tax filing and transaction tracking efficiently. (109 reviews) - Users value the **time-saving tax automation** of Avalara, simplifying compliance and providing peace of mind. (55 reviews) - Users value the **ease of filing** with Avalara, appreciating its effortless tax return process and excellent support. (50 reviews) - Users appreciate the **ease of use** of Avalara, especially for managing customer exemption certificates and nexus thresholds. (42 reviews) - Users value the **accessible and supportive customer service** from Avalara, simplifying implementation and ongoing processes effectively. (39 reviews) - Users value the **automatic filing and payment** features of Avalara, enhancing accuracy and ease in tax compliance. (36 reviews) - Time-Saving (35 reviews) - Compliance Simplification (31 reviews) - Users appreciate the **seamless integrations** of Avalara with various platforms like QuickBooks and Salesforce, enhancing efficiency. (29 reviews) - Time-saving (28 reviews) **What users dislike:** - Users feel that Avalara needs **better communication and tutorials** to support new users and enhance their experience. (66 reviews) - Users experience **poor customer support** , often feeling that issues are closed prematurely without adequate resolution or explanation. (52 reviews) - Users struggle with **tax issues** , including challenging rate entries, billing practices, and regular technical problems affecting usability. (39 reviews) - Users report **poor support services** , highlighting slow response times and communication issues during critical implementations. (33 reviews) - Users face numerous **billing issues** with Avalara, including unexpected charges and poor account management communication. (24 reviews) - Users often face **technical issues** with Avalara, including slow performance and frustrating upload timeouts. (20 reviews) - Users find Avalara **expensive** , with yearly price increases and complicated processes adding to the overall cost burden. (18 reviews) - Pricing Issues (16 reviews) - Difficulty (14 reviews) - Time-Consuming (13 reviews) ## Avalara Reviews ### 1. Global Senior Manager, Tax **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Avalara?** Simplicity of their software and good experience with their customer service. Webinar are also offered on a weekly basis **What do you dislike about Avalara?** Overall it's a great experience but it happened a few times where it would take some time to get hold of someone to speak with. **What problems is Avalara solving and how is that benefiting you?** Determine easily tax rate in different jurisdictions and apply correct tax rate on different type of products. Updates the rates without out intervention. **Official Response from Celina Romera:** > Thanks for taking the time to review. We’re happy to hear the software has been easy to work with and that you’ve had a good experience with both webinars and support. We are happy to be a part of your sales tax process! ### 2. Short and sweet **Rating:** 3.5/5.0 stars **Reviewed by:** Julie B. | Accounts receivable assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Avalara?** Finding individual tax rates for states. **What do you dislike about Avalara?** It is too expensive for the small amount of help we'd need for a contract. **What problems is Avalara solving and how is that benefiting you?** Taxes **Official Response from Celina Romera:** > Julie, thank you for taking the time to leave a review. We’re glad Avalara is helping with tax rates, and we appreciate you sharing your perspective. ### 3. Saves Time on Sales Tax **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Avalara?** the fact we save a lot of time when submitting sales tax **What do you dislike about Avalara?** would be great if we could receive the Tax notices through avalara and have tax support **What problems is Avalara solving and how is that benefiting you?** We are filing GST/HST, Sales Tax and VAT though Avalara it is great that we can centralize all our tax filings in 1 toll. We will also use a solution in future to comply with Verifactu in Spain **Official Response from Celina Romera:** > Thanks for the review. We’re glad to hear Avalara is helping streamline your filings across regions and saving your team time. We appreciate you sharing your experience. ### 4. Flawless Tax Compliance, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Reinadette Q. **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** I like how the Avalara system works, especially in terms of its tax compliance feature. I find the initial setup to be easy. **What do you dislike about Avalara?** None **What problems is Avalara solving and how is that benefiting you?** I use Avalara for property tax and it tackles sales and use tax challenges effectively, ensuring tax compliance. **Official Response from Celina Romera:** > Hi Reinadette, thank you for taking the time to share your experience with Avalara. We’re happy to hear the system has been easy to use and that setup went smoothly for you. Thanks for leaving a review. ### 5. Efficient Sales Tax Solutions with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Purnima K. **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** I like Avalara for providing good support and effective tracking. The initial setup experience was good as well. **What do you dislike about Avalara?** I find the onboarding process needs improvement. **What problems is Avalara solving and how is that benefiting you?** I use Avalara for sales tax calculations, and it offers good support and tracking. **Official Response from Celina Romera:** > Hi Purnima, thank you for sharing your experience. We're glad Avalara has been a helpful tool for your team and that support has stood out. We appreciate you taking the time to leave a review. ### 6. Reliable Location-Based Tax Rates You Can Count On **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Avalara?** Reliable tax rates based on location of sale **What do you dislike about Avalara?** Cost too much, tech support has been disappointing, **What problems is Avalara solving and how is that benefiting you?** Multistate sales tax, exemption certificates **Official Response from Celina Romera:** > Thanks for sharing your feedback with us. We’re grateful to be the solution you trust with your sales tax process! ### 7. Always Up-to-Date with User-Friendly Resources **Rating:** 4.5/5.0 stars **Reviewed by:** Jekaterina G. | Tax Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** Stays on top of all changes, provides a lot of helpful user friendly resources **What do you dislike about Avalara?** Nothing that I dislike about Avalara. Maybe too many poll questions. **What problems is Avalara solving and how is that benefiting you?** Keeping up to date with SUT changes and providing resources for research **Official Response from Celina Romera:** > Thanks so much for the review, Jekaterina. We’re glad Avalara helps you stay up to date and provides useful resources along the way. We appreciate you taking the time to share your feedback. ### 8. Seamless Tax Calculation Makes Checkout a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** Tax calculation services integrated at checkout **What do you dislike about Avalara?** Customer service is challenging. We have a hard time getting answers to our questions without several back & forth. Phone support is no longer offered **What problems is Avalara solving and how is that benefiting you?** Tax calculation services, exemption certificate management **Official Response from Celina Romera:** > Thanks for sharing your experience. We're glad Avalara is helping simplify tax at checkout. We understand how important reliable support is and appreciate you taking the time to share your feedback. ### 9. Robust Platform - Great **Rating:** 5.0/5.0 stars **Reviewed by:** Crista N. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Avalara?** Avalara has a robust management system for tax calculation and a good host of offerings for managing other business activities. It's easy to use and they actively seek feedback on ways to make their product better **What do you dislike about Avalara?** The ability to manage some settings more globally would be a pain point, although due to the nature of the settings it is understandable why this is the case **What problems is Avalara solving and how is that benefiting you?** Ability to capture specific situations regarding taxes that are outside of the norm and the ability to track exemptions **Official Response from Celina Romera:** > Hi Crista, thanks for taking the time to leave a review. We're glad to hear you're finding the platform easy to use and that it's helping support more complex tax scenarios. We appreciate your feedback and your partnership. ### 10. Responsive Support, But Service Upgrades Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Heather P. | Staff accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Avalara?** Avalara responds promptly to any issues and is always ready to provide helpful suggestions. **What do you dislike about Avalara?** Every service category requires a plan upgrade. **What problems is Avalara solving and how is that benefiting you?** Setting up sales tax calculations can be a bit challenging at first, but once configured properly, it helps ensure accurate tax reporting and compliance. The process requires attention to detail, but it is essential for smooth business operations. **Official Response from Celina Romera:** > Hi Heather! Thanks for taking the time to leave a review. We’re happy to hear our support team has been responsive and appreciate you sharing your experience. ### 11. Accurate Tax Calculations, Heinous Customer Service **Rating:** 2.5/5.0 stars **Reviewed by:** Chad M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Avalara?** Avalara is predictable. The tax calculations are accurate. It works most of the time. Customer service is awful, if they respond at all. Account executives are self serving. **What do you dislike about Avalara?** I’m an Avalara customer because I have no other choice. My accounting package does not yet support Avalara competitors. **What problems is Avalara solving and how is that benefiting you?** We are compliant with the outcome of Dakota v. Wayfair, Inc. (2018) **Official Response from Celina Romera:** > Hi Chad, thank you for sharing your experience. We're glad to hear the tax calculations have been reliable for your team, though I’m sorry to hear the support experience has been frustrating. We appreciate the honest feedback and encourage you to reach out to customercare@avalara.com if you’d be open to a follow-up. ### 12. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Adrienne T. | Senior Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Avalara?** My representative and the customer support team are great. User friendly and easy to navigate. I use this system every day, **What do you dislike about Avalara?** IT support tickets don't work easily. Calling is better. **What problems is Avalara solving and how is that benefiting you?** Sales tax audit. **Official Response from Celina Romera:** > Hi Adrienne, we really appreciate you sharing your experience. It’s great to hear the platform fits into your daily workflow and that your interactions with the team have been so positive. Thanks again for taking the time to leave a review! ### 13. Great Webinars, But Account Manager Response Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** Webinars and other training tools made available to us. **What do you dislike about Avalara?** Untimely response from account managers and constant significant price increases **What problems is Avalara solving and how is that benefiting you?** Keeping up with changing tax rates. There is no way I could do this alone **Official Response from Celina Romera:** > Hi there, thanks for the review. We’re glad the webinars and training resources have been helpful. We’re sorry to hear your account support experience hasn’t fully met expectations. If you’re open to sharing more, please reach out to us at customercare@avalara.com so we can learn how to better support your needs. ### 14. Great product with responsive customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Avalara?** The customer service is very responsive in getting all my questions solved. If they are unable to help, they will schedule a zoom meeting to talk verbally so that we can resolve the problem or review the account to find the best solution. **What do you dislike about Avalara?** Our company integration isn't set up properly from the beginning, so we feel that there's a lot of tax issues due to this. We want to get out IT department and Avalara together to get everything set up properly. **What problems is Avalara solving and how is that benefiting you?** Avalara helps with gathering all the sales tax data in one report so that we can review the data and make sales tax filings. The report also has all the necessary information needed for sales tax filing. **Official Response from Celina Romera:** > Thanks for taking the time to share your experience. It’s great to hear our support team has been responsive and helpful when questions arise. If you haven't already submitted a support case regarding the integration concern you've mentioned and you need help getting the conversation started, you can reach out to my team at customercare@avalara.com. Thanks again for the review and for choosing Avalara! ### 15. Easy to Understand and User-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Kailey H. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** It’s easy to understand and the layout makes it easy **What do you dislike about Avalara?** High costs on items makes harder to use everywhere **What problems is Avalara solving and how is that benefiting you?** Making it easier to figure out tax issues and thresholds **Official Response from Celina Romera:** > Hi Kailey, thanks for the review! We're happy to hear Avalara is making tax a little easier to navigate. We appreciate your feedback and your time. ### 16. Great Product and Service, Support is lacking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Avalara?** I love how seamless their products and services work with our ERP. **What do you dislike about Avalara?** The support is lackluster. From Account Manager to Customer Service, there is very little support. Account Managers do not respond and the position is a revolving door. We were assigned two Customer Success Managers which I can't get a hold of at all. Customer Service takes a little bit of back and forth for them to understand your inquiry. **What problems is Avalara solving and how is that benefiting you?** We use Avalara for 3 stages of Tax Compliance. 1. Tax Calculation: Avalara is connected to our ERP which gives our Sales team accurate tax calculations in real time. 2. Certificate Management: This works hand in hand with the above. Our client's exemptions are tracked in AvaTax which gives us accurate Tax Calculations in real time. 3. Returns: Avalara files our returns for dozens of states. We are enrolled in their SST program which was seamless. All of these services have worked seamless for us for the 6 years we've used Avalara and has been a huge time saver, and gives us a piece of mind. **Official Response from Celina Romera:** > Thanks for sharing your experience and for being with Avalara over the past six years. It’s great to hear our solutions have helped streamline your tax compliance and save time across your team. I'm sorry to hear the support side hasn’t matched that same level of experience, I've shared this feedback with our leadership. Your insight is appreciated and helps us continue improving. ### 17. Reliable Performance That Gets the Job Done **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** works ok, used this for a while at company **What do you dislike about Avalara?** works ok, used this for a while at company **What problems is Avalara solving and how is that benefiting you?** works ok, used this for a while at company **Official Response from Celina Romera:** > Thanks for leaving a review. We’re glad Avalara has been a reliable part of your workflow! ### 18. Avalara is a nightmare **Rating:** 0.0/5.0 stars **Reviewed by:** Jeremy J. P. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Avalara?** There is nothing positive about Avalara. **What do you dislike about Avalara?** I cannot recommend Avalara to anyone. If you are considering using their services, please read this review carefully to avoid the nightmare my small business has endured. Avalara provides sales tax compliance software—an essential, time-sensitive service for any business. In 2021, we upgraded to Shopify Plus specifically to use Avalara’s Avatax at the recommendation of our CPA. This program promised unlimited transactions for $250/month. Now, Avalara claims this is false, asserting they can charge us per API call. They are changing their billing model midstream, despite having sold us something entirely different. Recently, they emailed us about discontinuing this program in April 2025, but they’ve already been finding ways to shirk their obligations for over a year. In 2021, Avalara also sold us a Netsuite license, claiming it was necessary to capture wholesale transactions on sales tax reports. We explicitly explained that Shopify orders were imported into Netsuite, but no tax transactions were needed for these orders—only our wholesale orders in Netsuite required reporting. Avalara assured us this was fine. We even paid for custom programming to ensure this integration only triggered actions for our 6–12 monthly wholesale orders. However, it turns out Avalara requires access to all Netsuite records if their software is installed, resulting in charges every time we edit, update, or change a record. This makes the setup they sold us impossible and has led to massive overbilling. Now, Avalara is trying to charge us over $8,000/year for tax compliance in just four states—16 to 53 times more than the tax liability we owe. This staggering overbilling stems from hidden fees, deceptive billing practices, and a shift to charging for every API call without properly disclosing this upfront. Despite notifying them multiple times, they continue to auto-bill our credit card without permission. Customer service is abysmal. We’ve spent over a year emailing Avalara to resolve billing issues caused by their software and have been ignored for months on end. When they do respond, their replies fail to address the substance of our concerns. Recently, they outsourced customer support to a team in India, further worsening communication. This team has admitted they lack the knowledge to resolve detailed technical issues, yet they act as though they are experts. In July 2023, we disabled the Netsuite license following Avalara’s instructions. Despite this, API transactions are still being generated, leading to additional charges. We’ve repeatedly requested to cancel the Netsuite license entirely but cannot get a response. This month alone, Avalara has billed us $1,477.69 in fraudulent charges. We’ve documented our issues extensively, sent detailed timelines of Avalara’s lack of responses, and asked for help over and over. Instead of addressing their failures, Avalara continues to ignore us, delay, or issue vague acknowledgments without solutions. This company has caused me nothing but pain, frustration, and financial harm. They market themselves as a solution for small businesses but have acted in bad faith at every step. Their pricing is extortionate—far exceeding the value they provide—and they’ve demonstrated no accountability for their errors. At this point, I believe their practices verge on fraudulent. To add insult to injury, Avalara recently suggested I hire an attorney to escalate my issues further. No small business owner should have to endure this level of mistreatment. Avoid Avalara at all costs. Their billing practices are opaque and predatory, and their customer service is nonexistent. This company is a disaster that deserves to go out of business. If you value transparency, accountability, or fair pricing, do not trust Avalara with your tax compliance needs. **What problems is Avalara solving and how is that benefiting you?** Avalara has refused to solve any of my problems for 2 years **Official Response from Celina Romera:** > Thank you for bringing this to our attention. We have shared this internally, and we understand our team has been in contact with you on this matter. Please continue to follow up with the team directly. ### 19. Amazing Software for Sales Tax **Rating:** 5.0/5.0 stars **Reviewed by:** Jan T. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Avalara?** I love how easy it is to implement and use the software. If I ever have questions, I like that I can reach out to my account rep and he will walk me through any software or tax issues I may have. **What do you dislike about Avalara?** Nothing is bad but I wish that you had a full ERP system for accounting. **What problems is Avalara solving and how is that benefiting you?** It’s helps us stay efficient when it comes to processing sales tax returns and any tax exemptions. **Official Response from Celina Romera:** > Thanks for taking the time to leave a review, Jan! We're glad to hear the software has been easy to use and that you've had a positive experience with your account rep. We appreciate your feedback and are happy to be part of your tax process. ### 20. Effortless Sales Tax Management with Avalara **Rating:** 4.5/5.0 stars **Reviewed by:** Deana D. **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** I like Avalara's return feature. It really helps with understanding the tax laws. **What do you dislike about Avalara?** Pricing **What problems is Avalara solving and how is that benefiting you?** I use Avalara for calculating sales tax and understanding sales tax laws. **Official Response from Celina Romera:** > Hi Deana, thank you for the review. We're happy to hear Avalara is supporting your sales tax process and appreciate you taking the time to share your experience. ### 21. Amazing Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine O. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Avalara?** I like how easy it is to use. I like how easy it is to intergrate with systems and the customer support is top notch. **What do you dislike about Avalara?** My only dislike is how slow the site is. The support could be better. **What problems is Avalara solving and how is that benefiting you?** Avalara has solved my problems with how much to tax with AvaTax. They have solved the issue on how to keep up with exempt certificates and W-9/1099. **Official Response from Celina Romera:** > Thanks for sharing your experience with us, Elaine! We are glad to support your team with your sales tax needs. ### 22. Great Integrations, But Needs Faster Response and Fewer Glitches **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** Certificate capturing and avatax integration **What do you dislike about Avalara?** Downsides are slow response and random glitches. It also doesn't allow more tiered options of account access. **What problems is Avalara solving and how is that benefiting you?** Solves sales tax **Official Response from Celina Romera:** > Thanks for the review. We’re glad Avalara is helping simplify sales tax and that the integrations are working well for you. We appreciate the feedback around response times and will be sure to share it with the product team. ### 23. Streamlined service for tax filing, and lots of other perks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Avalara?** Avalara makes sales/use tax filing so much easier. I don't have to spend time filling out glitchy forms and/or logging into 15 different websites for different states' returns. If there are any discrepancies between Avalara and SAP totals, it's easy to run reports in both to pinpoint the issue, and it's easy to alter the transaction in Avalara (if/when needed) in order to get things square. **What do you dislike about Avalara?** I would like to see better customer service. I have wasted weeks with non-accurate answers from AI and from lower-level support, telling me to use a feature that didn't even exist (which was later confirmed by higher level support). I also would like to see more functions and features related to storage of exemption forms for inactive customers. And if we could upload "customer labels" as part of the bulk upload template, that would save a lot of hassle! :) **What problems is Avalara solving and how is that benefiting you?** Avalara is giving us a secondary list of transactions that I can double check our SAP sales against. Avalara is making our state sales/use tax filings incredibly quick and convenient. **Official Response from Celina Romera:** > Thanks for sharing your thoughts on Avalara. We're glad to hear Avalara is helping to streamline your sales tax process and adding convenience to your filing. I understand the concerns with support and appreciate you giving us insight on the matter so we can continue to improve. I've also passed your suggestion on exemption form storage to our product team. Thanks for the valuable feedback and for trusting us to support your team! ### 24. Avalara **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Avalara?** As a newer user, I'm teaching myself as I go along. Some items can be intuitive while I am using the software while other things not as much. I feel like I have learned a lot today at the Crush Chicago conference that I can apply going forward. **What do you dislike about Avalara?** As a newer user, the software can be frustrating at times. I know what I want to do but I don't know how to use the software to complete. Hopefully with more experience and training this will no longer be an issue soon, Customer Support - when creating support cases, I don't always receive a direct answer to my question and since I was provided a response, the case is closed. I will have to reopen the case ask the question again. Sometimes it feels like we are going in circles and then I will just give up without receiving an answer to my question. **What problems is Avalara solving and how is that benefiting you?** Filing all of our sales tax returns. Previously I logged into each state's website and filed our returns. This was very time consuming. **Official Response from Celina Romera:** > Thanks for taking the time to leave a review. It’s great to hear you've found value in the customer trainings and are learning more as you go. We know getting started can feel overwhelming, and we appreciate you sticking with it. Your feedback about support is also noted and really helpful as we continue improving the experience. We’re glad Avalara is helping simplify your filing process! ### 25. Credit Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** The ease of tracking resales by client accr number. **What do you dislike about Avalara?** Transactions are sometimes hard to locate **What problems is Avalara solving and how is that benefiting you?** Helps with filing taxes in multiple states **Official Response from Celina Romera:** > Thank you for taking the time to leave a review. We’re happy to hear Avalara is supporting your work, and we appreciate you sharing your perspective. ### 26. Avalara makes Taxes easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Christy B. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Avalara?** I love that all of our sales run through Avalara first. They take care of everything. They know if our sales are taxable and how much tax we need to collect...and then they even file it all for us at the end of the month! **What do you dislike about Avalara?** Nothing really. I mean it is a little pricey but you get what you pay for I suppose. **What problems is Avalara solving and how is that benefiting you?** Our business is SaaS (Software as a Service). It is a fast growing segment of the economy and the Sales Tax laws are ever changing and quite different from State to State, as well. Avalara has streamlined the Sales Tax process for us so that we "set it and for get it". Meaning that once our product codes are embedded into Avalara, they keep track of tax changes so we don't have to. **Official Response from Celina Romera:** > Hi Christy! Thanks for sharing your thoughts on our Avalara's involvement in your sales process. We are happy to take on the tax headaches so you don't have to worry. Thanks for being a customer! ### 27. Effortless Sales Tax Filing, But Support Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Frank G. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Avalara?** It makes filing and paying sales tax in every state very simple and user friendly **What do you dislike about Avalara?** Customer support for audits and other notices can be challenging to get answers **What problems is Avalara solving and how is that benefiting you?** Helps how to tax products and services in all states and if you have nexus. **Official Response from Celina Romera:** > Hi Frank, thanks for the review. We're glad to help simplify sales tax filing across states, and we appreciate you sharing your experience. ### 28. Easy-peasy - 99% of the time. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel N. | Group Finance Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Avalara?** Avalara's smooth tax and duty allocation during checkout has been instrumental in streamlining our overseas customer journey, leading to increased customer satisfaction whilst mitigating risk. It great how low impact it is on time, the software does all the work for you. **What do you dislike about Avalara?** Sometimes due to the size and the complexity of the world, changes in the way Avalara completes tasks or stops supporting a particular tax code is not communicated and relies on us checking to ensure everything is working as it should. We usually find out after an impact is noticed by us. A proactive comms would make this better. **What problems is Avalara solving and how is that benefiting you?** Easy of Sales tax tax reutrns in the US and making the monthly process much smoother. Seamlessly calculating the correct tax and duties world wide for all of our customers with only a set up time needed. **Official Response from Celina Romera:** > Hey Daniel! Thanks for sharing your experience with our products; we are glad to help streamline your sales process. We appreciate the note on our communication around tax code changes, and we acknowledge that our team is continually driving to create an even more proactive approach to these updates. We are working to make your sales tax support easy-peasy 100% of the time! ### 29. Love This Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Dena H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Avalara?** Easy to set up companies, returns, add exemption certificates, and reconcile to our GL. **What do you dislike about Avalara?** When I have questions, sometime the responses from the support case team are not clear or does not answer my questions. **What problems is Avalara solving and how is that benefiting you?** Avalara keeps track of our exemptions, tax rate changes, files our returns, and contacts the jurisdictions when receive notices for over 10 entities who are registered in over 30 states each. **Official Response from Celina Romera:** > Hi Dena! Thanks for sharing your experience. We're glad to hear you're finding the platform easy to work with across different tasks. We appreciate your note on support communication and will keep it in mind as we continue to improve. ### 30. Avalara Managed Returns **Rating:** 5.0/5.0 stars **Reviewed by:** Nesi L. | Senior Tax Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Avalara?** Managing returns have made my life so much easier utilizing Avalara. Adding new states and maintaining my filed returns is straight forward. **What do you dislike about Avalara?** Ticket management and help desk could be more efficient. Would prefer a U.S based servicing department when it comes to sales tax issues. **What problems is Avalara solving and how is that benefiting you?** Managing our company sales and use tax returns . Assisting with tracking exposure and nexus requirements across the U.S. and helping with our sales exemptions. **Official Response from Celina Romera:** > Hi Nesi! Thanks for taking the time to leave a review. We’re glad to hear Avalara has helped make managing returns and staying on top of nexus and exemptions easier. I've also noted your feedback on support and ticket handling—thanks for sharing that. It helps us improve. ### 31. An efficient tax determination engine **Rating:** 4.0/5.0 stars **Reviewed by:** Jason H. | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Avalara?** Avalara has good out of the box connectors and a pretty intuitive legacy upload (csv) determination system and their state filings are pretty reliable and generally don't cause problems with rates or taxability outages. **What do you dislike about Avalara?** Offshore support is sometimes hard to deal with when you have issues. Pricing is on the upper end of the product world. **What problems is Avalara solving and how is that benefiting you?** Rates and taxability across many states and local jurisdictions. **Official Response from Celina Romera:** > Thanks for the review, Jason! We're glad to read you are finding value in our products and connector offerings, and we appreciate your note on support. Your feedback helps us continue to improve! ### 32. Wonderful products from a great company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Avalara?** Avalara has allowed us to save time and money while bringing the business licensing service back in-house for our company. We've been able to reduce mistakes, late filings, and missed filings with a small team handling over 1,200 licenses annually. With future developments they are working on, we will definitely be expanding our relationship with Avalara. **What do you dislike about Avalara?** Avalara offers a lot of helpful products but for a company that prefers to keep as much in-house as possible, they can be a little limiting since they prefer to be the ones doing the work. **What problems is Avalara solving and how is that benefiting you?** It allows us to manage Business License compliance for over 1,200 licenses with only a 2 person in-house team. **Official Response from Celina Romera:** > Hi there, thank you for sharing this review. We are glad to read Avalara is positively supporting your compliance journey. We’re always working to adapt our tools and services, so your input really matters. Excited to keep growing with you! ### 33. I am new to Avalara, but being able to talk to people face to face has taught a lot about sales tax. **Rating:** 4.0/5.0 stars **Reviewed by:** Desirae V. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Avalara?** Being able to use Avalara for researching different state sales and use tax codes. **What do you dislike about Avalara?** I am new to Avalara so I am still learning the ins and outs of the program. **What problems is Avalara solving and how is that benefiting you?** Right now my company is using Avalara for bare minimum aspects. We look forward to connecting more and seeing how the program can benefit us for future reporting and company structure. **Official Response from Celina Romera:** > Hi Desirae! Thanks for taking a moment to share your experience as a newer user. We're glad to have you on board and appreciate you exploring what Avalara can offer. We look forward to supporting your team as you continue to get familiar with the platform. And whenever you're ready to launch more, our team is here! ### 34. Avalara Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Avalara?** The ease of use for Sales Tax Returns. It's worry-free on getting multiple states filed. Customer support is fantastic. **What do you dislike about Avalara?** Reports are a little hard to know which ones to fit your needs. **What problems is Avalara solving and how is that benefiting you?** Prep of all state sales and use tax. It makes it worry free on getting multiple states filed on time. **Official Response from Celina Romera:** > We're happy to hear we've helped make tax compliance worry-free! Thanks for taking the time to share your feedback with us and for being a customer! ### 35. Keeping up with Technology Trends and Needs of Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Avalara?** I appreciate the tools. The active way that Avalara is looking to automate processes that historically are challenging and time consuming. I appreciate that Avalara listens to its customer ideas and feedback and looks for ways to implement into future product releases. **What do you dislike about Avalara?** During implementations, when clients are struggling (generally due to the different ways each side is communicating and understanding the issue), I would like to see Avalara proactively seek a Partner support to help faciliitate instead of a customer being frustrated. **What problems is Avalara solving and how is that benefiting you?** sales tax calculations and streamlining return processes/preparation. **Official Response from Celina Romera:** > Thanks for the thoughtful review. It’s great to hear the tools and improvements are making a difference for you. We appreciate your input on implementation support and will keep it in mind as we continue to enhance the experience. ### 36. Cross Border Product used with Shopify **Rating:** 4.5/5.0 stars **Reviewed by:** Marthaluz Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Avalara?** Easy to use, integrated with Shopify so our team can engage directly with our main ecommerce system rather than having to use an additional tool. **What do you dislike about Avalara?** No down-side at this point, seems accurate and easy from an international ecommerce perspective. **What problems is Avalara solving and how is that benefiting you?** It assists with assigning the correct HS codes when we don't have them from our vendors on a product level & uses the data to dynamically apply the correct VAT + on customer orders where applicable. We also use the data internally on a product level to run risk assessments with the changing landscape of tariffs. **Official Response from Celina Romera:** > Thanks for taking the time to share your experience, Marthaluz. It’s great to hear Avalara’s integration with Shopify is helping streamline your cross-border tax process and support your e-commerce operations. We appreciate your feedback and are glad to be part of your toolkit. ### 37. Expert Service Saves Time, But High Costs Limit Full Potential **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** By relying on their expertise, I am able to save time and avoid using additional resources in the office. **What do you dislike about Avalara?** The cost of the services makes it challenging to take advantage of all the features that would benefit my company. **What problems is Avalara solving and how is that benefiting you?** Calculating different state sales taxes and tariffs. **Official Response from Celina Romera:** > Thank you for taking the time to share your experience with Avalara. We’re glad to hear our services are helping you save time, and we appreciate your feedback regarding pricing. Thanks for being a customer. ### 38. A good software to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Jiabao L. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Avalara?** All tax information Avalara provides are up to date and accurate. The website is easy to navigate. **What do you dislike about Avalara?** I like everything about Avalara. It provides all the information I need. **What problems is Avalara solving and how is that benefiting you?** Avalara provides all the transactions and reports I need monthly to file tax. Very easy to use and understand. **Official Response from Celina Romera:** > Thanks for the review, Jiabao! We're glad to hear the platform has been easy to use and is helping support your monthly reporting. We appreciate your feedback. ### 39. Interactive with customers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Avalara?** We are still using Avalara but it has been challenging dealing with them and get much needed support. Improve in helping customers with the various sales tax relating in US and Canada. **What do you dislike about Avalara?** 1. customer service 2. streamline process to put info into the system 3. more user friendly to customers **What problems is Avalara solving and how is that benefiting you?** Mapping/reporting **Official Response from Celina Romera:** > Thank you for taking the time to share your experience using Avalara. We aim to provide the best support possible, and we'd like the opportunity to address your concerns more directly. Please reach out to our team at customercare@avalara.com to continue the conversation. ### 40. Avalara makes taxes easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittney B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Avalara?** Avalara is user friendly and easy to use. Makes taxes simple and less frustrating. **What do you dislike about Avalara?** I would recommend a quicker support team. Also a set up for companies with Bill-to's, sold-to's and ship-to's. **What problems is Avalara solving and how is that benefiting you?** Keeping up with our sales tax exemption certificates and streamlining the tax exemption process. **Official Response from Celina Romera:** > Thanks for your feedback, Brittney! We're glad to hear Avalara has made your sales tax process easier to manage. We appreciate your input on support and have shared the note with our support leadership. ### 41. Accurate Tax Calculation Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Avalara?** The up to date sale tax rates and changes in taxability **What do you dislike about Avalara?** Oversees support hours; time differences **What problems is Avalara solving and how is that benefiting you?** Keeping rates up to date **Official Response from Celina Romera:** > Thank you for sharing your feedback. We’re glad to hear Avalara’s up to date tax rates are helping your team stay accurate, and we appreciate the note about support hours as we work to improve. ### 42. Effortless Sales Tax Management, But Annual Renewal Is a Hassle **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley N. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Avalara?** simplifies sales tax, ease of use and time saving capabilities **What do you dislike about Avalara?** contract renewal each year can be a pain **What problems is Avalara solving and how is that benefiting you?** tracking sales tax in multiple states for multiple entities **Official Response from Celina Romera:** > Hi Ashley, thanks for taking the time to leave a review. We're glad to be helping simplify your tax process, and we appreciate you sharing your experience. ### 43. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Katherin D. | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Avalara?** Automated tax filings, great nexus monitoring **What do you dislike about Avalara?** Support is slow and frequently unhelpful when resolving issues with state filings (i.e. payments not received timely, penalty/interest notices). Non-taxable transactions also trigger a nexus flag, which can cause unnecessary panic. **What problems is Avalara solving and how is that benefiting you?** We primarily use Avalara for US state sales tax filing and Canadian PST/HST/GST filing. **Official Response from Celina Romera:** > Hi Katherin, thanks for taking the time to leave a review. It’s great to hear Avalara is helping streamline your US and Canadian filings. We appreciate your feedback on support and we’ll keep that in mind as we continue to improve the experience. ### 44. Avalara Tax **Rating:** 4.5/5.0 stars **Reviewed by:** Triveni K. | Oracle Tax Integration Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Avalara?** Its good for tax calculation and returns and sales tax **What do you dislike about Avalara?** need documentation on Ava Excise tax as currently no documents in Avalara **What problems is Avalara solving and how is that benefiting you?** Its very good in tax calculation and configurations and providing sales tax and use tax for business **Official Response from Celina Romera:** > Hi Triveni, thanks for taking the time to share your feedback with us. We appreciate your feedback and we are happy to support your team. ### 45. The worst customer service I have ever had. **Rating:** 0.0/5.0 stars **Reviewed by:** Alan S. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Avalara?** The idea of a complete sales tax and nexus manangement service. **What do you dislike about Avalara?** Customer service does not exist at Avalara. I have to distinguish between the sales team and the "support" team. If you are a new customer with money to spend, the sales team is right there for you 100%....After that, it's unfortunatly a different story. If you require some sort of support as an existing customer, good luck! If you call and do get a hold of someone, all they can do is write down your concern in a "Ticket" that apparenly goes nowhere. In my particular case I was trying to simply get in touch with the billing department. To make this long story short: I received an email notice about our renewal on October 2nd, after about 20 emails, almost 10 phone calls, and at least 8 support tickets it is now November 26th and I just got off a zoom call that resulted in me cancelling our subscription. Biggest concern is: Talking to someone for a simple billing issue took two months. What happens when (not if) it comes to a tax issue/problem... two months worth of potential penalties and interest could add up quite quickly! Who pays for that?...I think anyone who owns a business knows that answer.... Stay away from Aavalara in my opinion. **What problems is Avalara solving and how is that benefiting you?** We were never even able to use the service due to issues, we ended up using another provider. **Official Response from Celina Romera:** > Alan, thank you for sharing your experience using Avalara. We’re committed to offering our customers a reliable solution, and we’re sorry that we missed the mark in your case. If you’re open to a conversation, we’d like to learn more about your specific experience and how we can improve. Please contact us at customercare@avalara.com to continue the conversation. Otherwise, we wish you and your business all the best. ### 46. Useful and Comprehensive Tax Compliance Service **Rating:** 4.5/5.0 stars **Reviewed by:** Ian C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Avalara?** What I like best about Avalara is how vast their tax resources are and how much information they have available for my searches. **What do you dislike about Avalara?** What I find difficult about using Avalara is that searching their vast database takes some time to figure out. **What problems is Avalara solving and how is that benefiting you?** Having a tax expert available to answer my questions about specific situations when I can't find the answers myself. Saves me the time from having to find the answers myself and lets me reach out to someone to confirm or find the answer for me. **Official Response from Celina Romera:** > Hi Ian, thanks for taking a moment to share your experience. We’re glad to hear our resources and expertise are helping you navigate tax compliance with more confidence. We’ve also taken note of your feedback about search functionality. Input like this helps us keep improving. ### 47. Webinars Make This Platform Stand Out **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avalara?** Webinars provided, on sales tax and property tax issues within all states within the US **What do you dislike about Avalara?** Have not found any downside yet, still searching. **What problems is Avalara solving and how is that benefiting you?** They help with nexus and the ever changing sales tax laws. **Official Response from Celina Romera:** > Thank you for taking the time to share your experience with Avalara. We’re glad you’re finding value in the educational resources and support around navigating changing tax requirements. We appreciate you leaving a review. ### 48. Easy to use. Can find answers to questions in several ways . **Rating:** 4.5/5.0 stars **Reviewed by:** Trudy C. | Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Avalara?** Can find items easily. Can use the research features to find detail questions about sales tax. **What do you dislike about Avalara?** Company invoice questions case take long to resolve. **What problems is Avalara solving and how is that benefiting you?** Real time sales tax calculation. Filing all sales tax returns for 20+ states. Tax compliance registration. **Official Response from Celina Romera:** > Hi Trudy! Thanks for leaving a review. We’re glad to hear Avalara is supporting your sales tax compliance needs and making it easier to find the information you need. We appreciate your feedback and the opportunity to support your team. ### 49. Avalara Implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Ray C. | Finance and Facilities Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Avalara?** We do not have the sales tax expertise in house. Avalara offered a solution to mitigate our deficiency in this area. They also provide VDA services (Voluntary Disclosure Agreements) as well as SST services once up and running in a state. Integration was fairly easy. We did use a consultant and I highly recommend going this route. **What do you dislike about Avalara?** Be careful to understand what the services you select are actually doing. For example, we purchased 24 hour response time to our inquiries (basic support) only to learn that 24 hour service is three business days!! Not exactly the most responsive. We swithed to one hour response time. **What problems is Avalara solving and how is that benefiting you?** Compliance is the single largest benefit that Avalara provides for our organization. With the Wayfair case from 2018 siding with the states, compliance was gritical to our success. The VDA process allows us to say to the state, "we are coming to you to register and get on board with fiing". Avalara provided this level of support **Official Response from Celina Romera:** > Hi Ray, thanks for writing about your experience with Avalara; we are happy to support your tax compliance journey! Though it seems you've resolved the timely support need for your business, I have passed the feedback along to our support leadership so that we may continue to improve this service. If you have any more details to share, please reach out to my team at customercare@avalara.com. ### 50. Avalara Crush on Tour **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa V. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Avalara?** Ease of use especially viewing and understanding the returns filed **What do you dislike about Avalara?** I am not sure yet I have not used the system and communicated with support enough **What problems is Avalara solving and how is that benefiting you?** filing of multiple state sales and use tax returns **Official Response from Celina Romera:** > Hi Melissa, thanks for taking the time to leave a review. We're glad to hear the platform has been easy to navigate so far, and we look forward to supporting you as you continue using Avalara. ## Avalara Discussions - [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) - 3 comments, 2 upvotes - [Why Avalara can't answer the Drop Shipment Related questions? and dodge the questions by stating they are not CPA's and cannot advise.](https://www.g2.com/discussions/why-avalara-can-t-answer-the-drop-shipment-related-questions-and-dodge-the-questions-by-stating-they-are-not-cpa-s-and-cannot-advise) - 1 comment, 1 upvote - [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) - 2 comments, 1 upvote - [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) - 2 comments, 1 upvote - [Does anyone have experience with a Zoho Books integration with AvaTax?](https://www.g2.com/discussions/24186-does-anyone-have-experience-with-a-zoho-books-integration-with-avatax) - 1 comment, 1 upvote - [View Avalara pricing details and edition comparison](https://www.g2.com/products/avalara/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+21%3A03%3A12+-0500&secure%5Bsession_id%5D=8f292243-3601-422f-9eb3-741665914d6e&secure%5Btoken%5D=d755eb520001c93bd9dde00426c0b56980222a0b8926ae7807ef2547ba5c16f6&format=llm_user) ## Avalara Integrations - [Abas ERP](https://www.g2.com/products/abas-erp/reviews) - [Accounting Seed](https://www.g2.com/products/accounting-seed/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Streamline](https://www.g2.com/products/streamline/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripe Atlas](https://www.g2.com/products/stripe-atlas/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Invoicing](https://www.g2.com/products/stripe-invoicing/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) - [Zuora](https://www.g2.com/products/zuora-zuora/reviews) ## Avalara Features **Global Shipping** - Integration - Reporting - Labels - Returns **Tracking** - Sales Tax - VAT - GST - Exemptions - Adjustments - Localization **Tax Planning** - Strategies - Exemptions - Credits - Estimations **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Payments and Pricing** - Global Tax - Currency - Payment Methods - Cost - Pricing **Integrations** - Integrations **Tax Filing** - Calculations - Rules & Regulations - Reporting **Global ecommerce management** - Compliance - Delivery Tracking - Risk - Documents **Portals** - Marketplaces - Branding **Remittance** - Returns - Notifications - Global/Cross Borders - Analytics **Workflows** - Integrations - Importing **Agentic AI - Sales Tax and VAT Compliance** - Autonomous Task Execution - Natural Language Interaction ## Top Avalara Alternatives - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) - 4.4/5.0 (458 reviews) - [TaxJar](https://www.g2.com/products/taxjar/reviews) - 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