We don't need to worry about how much we are collecting because Avalara will collect exactly the amount we need based on state and local sales tax rates. Because sales tax rates change fairly frequently in different regions it's nice to not have to worry about updating those rates. Almost weekly it feels like we receive correspondence from state or local governments stating that their rates have changed. Nothing feels better than just being able to automatically take those letters to the shredder because we know that Avalara will take care of everything on their side.

We don't have to worry about remitting payment or filling out long forms. The sales tax forms that we've had to submit manually have been a big pain. Most states have division of revenue websites that seem like they were created decades ago. I've been in the middle of spending hours on a return for the website to have issues and log me out, losing all my progress. Avalara solves that pain. Review collected by and hosted on G2.com.

Backfiling is harder than I would like it to be. Sometimes Avalara struggles in helping address atypical problems, but if you set everything up correctly within the system, these problems don't happen often. Review collected by and hosted on G2.com.