G2

Verified User in Apparel & Fashion

Enterprise (> 1000 emp.)

Updated 11/10/2026

Originally submitted 6/26/2025

"Helped with sales tax compliance and audit exposure reduction"

5/5

What do you like best about Avalara?

The ability to organize customer certificates and maintain records easily. Being able to quickly and easily validate certificates keeps our business moving because our customers do not want to pay sales tax when possible, so having an efficient system to add certificates means they can order quickly without paying sales tax. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

It would be nice to be able to more easily exempt customers for multiple states without linking a certificate to each state. Many states accept out of state sales tax certificates so there is no need to have a certificate for each state. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

Avalara is helping to ensure that we are charging the appropriate sales tax rates when customers are not exempt and keeping records up to date based on requirements of expiration on certificates with states. We have seen a significant reduction in audit totals since implementing Avalara even in the most difficult of states. Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

Thanks for sharing your feedback with us. We’re glad to help simplify sales tax and support your team’s process. We appreciate your input as we continue to improve!

Current UserValidated ReviewerIncentivizedSource: Seller invite