James Y.
JY
IT Field Technician
Small-Business (50 or fewer emp.)
"Auvik Saves Hours with Automated Discovery, Topology Mapping, and Real-Time Alerts"
5/5
What do you like best about Auvik?

What I like most about Auvik is the amount of time it saves through automated network discovery and real-time topology mapping. Once we deploy the collector, it automatically identifies devices and generates a clear, visual network map with little to no manual effort. That alone has eliminated hours of manual documentation and keeps our diagrams consistently up to date.

The feature I find most valuable is the deep visibility into network performance and configuration changes. Configuration backups and change alerts have been especially helpful—if someone makes a firewall or switch change, we’re notified right away. This has significantly reduced troubleshooting time because we can quickly pinpoint exactly when and where a change happened.

I also appreciate the intuitive dashboard and alerting system. Rather than jumping between multiple tools, I can view bandwidth usage, device health, and potential bottlenecks in one place. The traffic insights also help us proactively spot unusual spikes or saturation issues before users even report a problem.

One unexpected benefit is how useful Auvik has been for client reporting. The clean, professional reports make it easier to demonstrate network health and support the case for infrastructure upgrades. Overall, Auvik has improved our workflow by centralizing visibility, automating documentation, and reducing the time it takes to diagnose and resolve network issues. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

Area for improvement is alert tuning. The alerting system is powerful, but it can feel noisy right out of the box. It takes time to dial in thresholds and notification settings to avoid alert fatigue. A more guided onboarding experience, or recommended best-practice alert profiles tailored to environment size, would help reduce the initial setup effort. We were getting printers were out of ink for the longest time, which we didn't want to monitor. It took a bit to turn that off. Review collected by and hosted on G2.com.

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