G2

Eulises L.

LAN/Multimedia Technician

Mid-Market (51-1000 emp.)

7/16/2026

"Flexible Remote Desktop, Fast Ticket Resolution, and Seamless Domain Integration"

5/5

What do you like best about Automox?

The remote desktop capabilities are way better compared to your standard desktop manager. You have more flexibility for example if an end user has multiple monitors you can easily switch monitors with the click of buttons. The support that I'm able to provide to end users has been a huge improvement to performance and the speed that I can close tickets. I like that it seamlessly integrates into our domain. The pricing is very competitive for what you get. Customer services has also been a huge help especially when we were onboarded, if we have any questions the AI is also a huge help in order to provide any assistance that we may need without further escalations in customer support. Review collected by and hosted on G2.com.

What do you dislike about Automox?

We have found that the software interferes with some of our programs for example our "Deep Freeze" program we had to search in depth through the settings in order for our computers not get stuck in a endless loop, before that we didn't know that it was automox that was making these act this way. The UI/UX is both simple but at the same time since automox provides multiple fields of information it can make things a little harder to look at , at first glance. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

The biggest reason why we got Automox was for it's extensive remote desktop capabilities, which has far exceeded our expectations. The biggest help is when an end user is working remotely and not on the domain we can still be able to remote into their work stations and help them out as if they were on campus. Review collected by and hosted on G2.com.