-customizable and scalable: allows customization of most data fields and drop-down choices; choice of features to implement or ignore, eliminating added beaurocracy.

-data-mining and reporting tool, Snap!Report has resulted in significant time savings in our follow-up processes and status reporting.

- file management: provides a framework to house all working papers and supporting files (.xlsx, .docs. .msg etc); provides version control eliminating the need for multiple versions of a supporting file

-ease of requesting support; prompt response to any support ticket, vendor follow-up and confirmation until resolved.

- use of web-based companion product to collect action plan status comments from clients Review collected by and hosted on G2.com.

-closing and audit/project file sets all content to read only (good) but the ability to drag a supporting file from AutoAudit to an email or network location outside the database is lost. (it can still be accessed, but must be opened and saved to a location outside AA).

- update of automated email content is limited; some fields do not import properly.

- difficult to understand triggers to get automated emails working consistently Review collected by and hosted on G2.com.