G2

Katrina S.

Office Professional

Government Administration

Small-Business (50 or fewer emp.)

11/18/2025

"Effortless to Use with Outstanding Support"

5/5

What do you like best about Atriuum ILS?

I love how easy it is to use, and their customer support is always fantastic. We’ve had no issues with connection or downtime, which keeps everything running smoothly. Our patrons also love the new look of the OPAC and how simple it is to navigate. The features Atriuum offers work really well for our library’s needs. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

Honestly, nothing comes to mind. I’ve been working with Atriuum for seven years and have never considered switching. It consistently meets our needs and has been a reliable system for our library. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

Atriuum streamlines our circulation, cataloging, and patron management processes, making daily operations smooth and efficient. It reduces staff workload by simplifying tasks, improves accuracy in our records, and provides patrons with an intuitive, user-friendly OPAC. Overall, it helps us offer better, faster service to our community. Review collected by and hosted on G2.com.

Response from Barton Eby of Atriuum ILS

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Thank you for your glowing review of our Atriuum ILS! We are thrilled to hear that you find our system easy to use and that our customer support has been outstanding. It's wonderful to know that Atriuum is meeting all your library's needs and that your patrons are enjoying the new OPAC.

We appreciate your loyalty over the past seven years and are delighted to hear that Atriuum has been a reliable and efficient solution for your library. If you have any questions or need help down the line, don’t hesitate to reach out. We’re always here to make sure you have a positive experience with Atriuum. Thank you for choosing Atriuum!