G2

Richard T.

IT Director

Airlines/Aviation

Mid-Market (51-1000 emp.)

8/20/2025

"AT&T IPFLEX and phones"

4.5/5

What do you like best about AT&T?

I usually have a dedicated Account Manager for our team. That in itself is gold, rather than having to call number after number to get assistance and most importantly, a dedicated team. Review collected by and hosted on G2.com.

What do you dislike about AT&T?

Because they are a large telecom provider, sometimes I think some areas of small business may get neglected as in root cause analysis at times, as well as just trying to get a response on issues when things go down. Other than that, I'm sure the smaller companies have their issues as well. Review collected by and hosted on G2.com.

Recommendations to others considering AT&T:

Since AT&T is usually the resident local carrier for much of the US, they've been established about as long as the oldest carriers, therefore they would know more about their networks than those that just simply lease from them, as in resellers and other carriers. Review collected by and hosted on G2.com.

What problems is AT&T solving and how is that benefiting you?

Currently, our internet and phones are provided through AT&T's IPFLEX service. All of our connection to the outside world are through them. Review collected by and hosted on G2.com.