G2

Alejandra A.

Medical Virtual Assistant

Small-Business (50 or fewer emp.)

7/25/2025

Guest users or non-business users of the software, not included in G2 scores.

"All in one communication platform"

5/5

What do you like best about AT&T Office@Hand?

What I like best about AT&T Office@Hand is its all-in-one communication platform that combines voice, video, messaging, and file sharing in a single, easy-to-use system. It’s ideal for remote or hybrid teams, with strong mobile integration that lets you manage business calls on the go without needing a separate app. The professional call handling features—like auto-receptionist, call forwarding, and voicemail-to-email—make small businesses feel enterprise-ready. The admin portal is intuitive, making setup and user management simple. It’s scalable, reliable, and integrates well with tools like Salesforce, which adds great value for growing teams and organizations. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

I use AT&T Office@Hand daily for business communications. While the platform is robust and reliable, I dislike the inconsistent customer support and occasional technical issues during setup or number porting. Some features require a learning curve, and billing concerns have also been reported, affecting the overall user experience. Review collected by and hosted on G2.com.

What problems is AT&T Office@Hand solving and how is that benefiting you?

It solves the challenge of managing multiple communication tools by unifying calls, messaging, video, and file sharing in one platform. This streamlines workflows, improves team collaboration, and ensures I stay connected with clients and colleagues from anywhere. It’s especially beneficial for remote work and managing business communications efficiently. Review collected by and hosted on G2.com.