--- title: Asure Reviews meta_title: 'Asure Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 391 reviews by the users' company size, role or industry to find out how Asure works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 391 scale: '5' date_modified: '2026-07-13' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Asure Reviews **Vendor:** Asure **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.0/5.0 **Total Reviews:** 391 ## About Asure The Asure suite includes Payroll & Tax, HR, and Time & Attendance software as well as HR services that right-size the HR function based on each client's stage of growth. Small and medium-sized businesses need to grow but people and cash are scarce resources. Asure helps growing companies better allocate both their financial and human capital while developing great teams that have the passion and skills to get to the next level. ## Asure Pros & Cons **What users like:** - Users commend Asure for its **exceptional customer service** , highlighting the hands-on assistance from their dedicated contacts. (75 reviews) - Users value the **amazing customer support** of Asure, highlighting hands-on assistance and accessibility of contacts. (69 reviews) - Users find Asure's interface to be **user-friendly** , facilitating smooth payroll processes and easy onboarding for new hires. (54 reviews) - Users value the **accuracy and timeliness** of Asure's payroll management, enhancing overall satisfaction and productivity. (39 reviews) - Users are impressed with the **accuracy and ease of use** in managing their payroll through Asure. (36 reviews) - Payroll (32 reviews) - Simple (24 reviews) - Staff Helpfulness (20 reviews) - Easy Setup (16 reviews) - Response Time (14 reviews) **What users dislike:** - Users experience **poor customer support** due to constant rep changes and lack of accountability during onboarding. (25 reviews) - Users experience **poor support services** with Asure, citing communication issues and unresponsive representatives during onboarding. (18 reviews) - Users report **payroll issues** with Asure, citing difficulties in data accuracy and complicated service termination processes. (17 reviews) - Users find Asure **not user-friendly** , struggling with accessibility issues and a cumbersome system for updates and terminations. (14 reviews) - Users struggle with **difficult navigation** and cumbersome configurations in Asure, hindering efficient access to essential features. (11 reviews) - Difficulty (11 reviews) - Not Intuitive (11 reviews) - Users find Asure **time-consuming** , often facing delays in task completion and unresolved issues that hinder efficiency. (11 reviews) - Inadequate Reporting (9 reviews) - Learning Curve (9 reviews) ## Asure Reviews ### 1. Solid Hybrid IAM, But Needs Better UK Compliance Tooling **Rating:** 4.5/5.0 stars **Reviewed by:** Brassard W. | Senior IT Infrastructure & Cloud Solutions Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Asure?** The standout feature for our team is how effortlessly it bridges our on-premises and cloud environments. The automated lifecycle workflows are incredibly reliable; tying user provisioning directly to our HRIS means that when a new engineer joins, their access across Active Directory and Azure AD is provisioned instantly without any manual ticketing. From an infrastructure perspective, the centralized audit logging has been invaluable. Generating comprehensive access reports for internal UK GDPR compliance reviews used to take hours of cross-referencing; now, piping those logs straight into Splunk gives us real-time visibility into anomalies. It enforces zero-trust principles effectively without creating friction for end-users, striking the perfect balance between rigorous security and operational efficiency. **What do you dislike about Asure?** While the core product is strong, the learning curve for advanced API integrations is steep. Customizing workflows to match our specific hybrid architecture required significant trial and error before we got it right. I’d also love to see more granular filtering in the native dashboard; sifting through massive log volumes to pinpoint specific access issues can be tedious. Finally, as a UK-based engineer, relying heavily on US-centric support documentation and compliance templates is frustrating. We need localized resources tailored to regional data protection nuances rather than generic global standards. **What problems is Asure solving and how is that benefiting you?** Asure eliminates the fragmentation that plagued our legacy identity management. By automating provisioning and deprovisioning, it removes human error from the equation and guarantees strict GDPR adherence. The unified auditing capabilities save my team countless hours previously spent on manual reporting, allowing us to focus on strategic infrastructure improvements while maintaining a robust security posture. ### 2. Asure Unifies Core HR Tasks in One Easy-to-Manage Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Syed I. | Manager-Coporate Relations and Placements, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Asure?** What I appreciate most about Asure is how effectively it brings core HR functions together into a single, easy-to-manage system. From payroll and compliance to time tracking and employee records, everything works within one platform. This significantly reduces manual effort and lowers the risk of errors. My personal favorite part is that it allows the HR team to move away from paperwork and focus more on meaningful, people-centric responsibilities. **What do you dislike about Asure?** One aspect I find less favorable about Asure is that the user experience can feel dated and less intuitive compared with more modern HR platforms. Some features may take extra time to learn, and new users may find the initial setup confusing. While the core HR and payroll functions are solid, the system lacks depth in advanced talent management. **What problems is Asure solving and how is that benefiting you?** It helped me by bringing payroll, time tracking, compliance, and employee records together in one system. This reduced manual effort and, as a result, minimized errors. It also improved the accuracy and quality of our data, which saves time in our day-to-day work and helps us maintain a strong, reliable database of employee information. ### 3. Responsive, Consistent Support—Weekly HR Guidance That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron H. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Asure?** Asure is responsive & consistent. Wendy Walker has taught me a lot about HR in our weekly check-ins. She is easily accessible & attentive to our needs as a small business. **What do you dislike about Asure?** Initially, I had an issue getting into the payroll portal but the team was able to resolve the issue. The issue was that they went through a platform upgrade and I was logging into the old platform. **What problems is Asure solving and how is that benefiting you?** Asure handles our payroll and all our HR needs. Wendy Walker has been instrumental in helping me to make sure I am compliant with I-9's, interview questions & other employee issue such as PTO requests & timecards. ### 4. Strong US Tax & Labor Law Expertise for SMBs Claiming Key Credits **Rating:** 4.0/5.0 stars **Reviewed by:** Almas S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Asure?** help SMBs claim ERC, R&D tac credits , work opportunity tax credit.very Strong on US labor law and tax **What do you dislike about Asure?** Customer support is slow Pricing is quote based not transparent online **What problems is Asure solving and how is that benefiting you?** Compliance support, tac credit services, all in one payroll plus hr + benefits. Very strong on US labor law and tax ### 5. Always Available, Timely, and Helpful Support from Asure **Rating:** 5.0/5.0 stars **Reviewed by:** Serena M. | office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Asure?** Asure is always available to speak with when needed. They respond in a timely manner and are helpful and communicate effectively. **What do you dislike about Asure?** I just don't like to have to wait for my AJE reports having to be emailed me. but I think that is just a part of the process. Its not a big deal. **What problems is Asure solving and how is that benefiting you?** We currently don't have any problems. ### 6. Complicated Interface and Poor Support **Rating:** 0.5/5.0 stars **Reviewed by:** Mark Phelps I. **Reviewed Date:** February 12, 2026 **What do you like best about Asure?** Nothing **What do you dislike about Asure?** Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer service. They also did not file or pay our witholdings casuing a 3 month back and forth with their customer service. **What problems is Asure solving and how is that benefiting you?** We use Asure for payroll, specifically to get direct deposit. ### 7. I am a bookkeeper and use Asure for several clients **Rating:** 4.0/5.0 stars **Reviewed by:** Lynn L. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Asure?** The most helpful for me is using the Evolution Client to be able to get Certified Payroll reports for certain jobs. I also like that we still have a local presence. I like how easy it is to create a payroll from start to finish, especially with the integrated timeclock. **What do you dislike about Asure?** I don't like that I cannot email my rep directly without it automatically creating a support ticket. Sometimes you want to say thank you, or just ask for confirmation after a ticket has already been created and closed. There should be a choice before sending the email. **What problems is Asure solving and how is that benefiting you?** Asure helps me to get payroll finished efficiently and on time because of its ease of use. ### 8. Easy and Reliable Process! **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron K. | Associate Pastor & Business Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2020 **What do you like best about Asure?** The online portal is user-friendly and intuitive, making it easy to navigate and manage everything I need. Whenever I’ve needed personal assistance, their team has been just a phone call or email away—always responsive and helpful. **What do you dislike about Asure?** The website can sometimes be slow to sign in and respond, which can be a bit frustrating at times. **Recommendations to others considering Asure:** The possibilities are endless. Explore! **What problems is Asure solving and how is that benefiting you?** We’ve only just begun to explore all the features this company offers, but we’re already very impressed with what we’ve implemented so far. Submitting payroll—even with varying deductions—is incredibly easy and streamlined. Overall, we’re very happy with the service and excited to continue discovering everything it can do. ### 9. Asure HR and Payroll **Rating:** 4.0/5.0 stars **Reviewed by:** Scott S. | Chief Financial Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Asure?** The application is user friendly and fairly easy to use, including the set-up of employee records and processing of payroll. **What do you dislike about Asure?** There have been a few instances where a support ticket has been closed without much explanation, just that the ticket is closed. **What problems is Asure solving and how is that benefiting you?** We were utilizing a different payroll processor at a much higher monthly cost. Additionally, we were completing the employee onboarding process manually, prior to implementing Asure. ### 10. Quick, Hassle-Free Hour Reporting with Paperwork Handled **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Asure?** YOU CALL IN YOUR HOURS AND YOU ARE DONE. ALL THE PAPERWORK AND REPORTS ARE HANDLED. **What do you dislike about Asure?** BECAUSE THEY ARE OFTEN SO BUSY AND WAIT TIMES CAN BE LONG, ENTERING THE HOURS ON LINE WOULD SOMETIMES BE HELPFUL **What problems is Asure solving and how is that benefiting you?** RIGHT NOW HELPING GET PAPER WORK TOGETHER FOR AN AUDIT. ## Asure Discussions - [What does HCM software do?](https://www.g2.com/discussions/asure-what-does-hcm-software-do) - 1 comment - [View Asure pricing details and edition comparison](https://www.g2.com/products/asure/reviews/asure-review-4227818?section=pricing&secure%5Bexpires_at%5D=2026-07-14+08%3A09%3A25+-0500&secure%5Bsession_id%5D=8e7127d2-cb76-4cab-9439-bffcaa9dfa9f&secure%5Btoken%5D=b52b6c118a7903bd3a260057d1531b1da33722ed3133f714468a33cc088c3792&format=llm_user) ## Asure Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Platform Basics** - Reporting - Interoperability - Performance **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Additional Functionality** - Mobility - Regulatory Compliance - Third-Party Carrier Integration **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Performance** - Reporting - Monitoring **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Generation - AI Text Summarization ## Top Asure Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,995 reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (11,626 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,550 reviews)