G2

Bailey K.

Chief Operating Officer

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/30/2018

"You make it do just about anything..."

4.5/5

What do you like best about Association Anywhere?

I like that ACGI gets to know its clients well. They try to see things from the client's perspective. They have nurtured a collaborative and empathetic environment and will rely on various team members' strengths and skills. With customer support, tickets are not going to some generic support team but to people who know me and my organization. Review collected by and hosted on G2.com.

What do you dislike about Association Anywhere?

Their planning process means that only emergencies (system down, something affecting collecting revenue) are handled RIGHT NOW. Otherwise, you will have to wait for their teams to estimate and schedule the work. It makes sense that they would need to follow a process to get things done effectively, but you don't get that immediate satisfaction when you want a change. Review collected by and hosted on G2.com.

Recommendations to others considering Association Anywhere:

If the process of changing to a new AMS is daunting - try using a consultant. Review collected by and hosted on G2.com.

What problems is Association Anywhere solving and how is that benefiting you?

There's already a lot of functionality in the system. If we're looking to do something, it's most likely already in the software. We also have the option to go to a third party solution to get something going quickly. There's really unlimited potential. I like that ACGI will dissuade clients from customizations that won't yield a return on investment. You don't see that as a general rule from technology companies. Review collected by and hosted on G2.com.