![Raymond C C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raymond C C.")
RC

Raymond C C.

Senior Manager Customer Support

Mid-Market (51-1000 emp.)

3/24/2023

"Very user-friendly and gets the job done!"

5/5

What do you like best about AskNicely?

What I like most about AskNicely is how easy it is to navigate the platform and perform all the necessary to-do's. Whether it's reporting out on our customer feedback or trying to follow up on it, AskNicely makes it VERY easy to accomplish. Review collected by and hosted on G2.com.

What do you dislike about AskNicely?

What I dislike about AskNicely isn't the platform itself but the NPS scale in general. The scale could be scored differently: Detractors 1-5, Promoters 6-10. Just a personal preference. Review collected by and hosted on G2.com.

What problems is AskNicely solving and how is that benefiting you?

AskNicely is helping us solve how to successfully obtain, follow up on, and score our customer satisfaction. This allows us to improve our customer experience, product, and organization. Review collected by and hosted on G2.com.

Show More

Rating Updated (6/10/2026)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 1029 reviewers think of AskNicely

4.7 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/asknicely/reviews)