G2

Erika C.

Recruiting Enablement & Operations Lead

Enterprise (> 1000 emp.)

10/23/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"A highly customizable ATS with best-in-class reporting and exceptional support"

4.5/5

What do you like best about Ashby?

The reporting is by far the best I've used in an ATS. It's actually why I switched from Greenhouse to Ashby at my previous company. What sets Ashby apart is the flexibility to explore and analyze recruiting data without being limited to predefined reports or a handful of variables.

You're not limited to predefined reports or a few variables in a chart. You can pull together almost any combination of data across candidates, interviews, hires, sources, custom fields, and more. Whether I'm answering an ad hoc question, building a dashboard, or exporting a custom dataset to analyze with Finance, I can get exactly the information I need. There are also great out-of-the-box reports and an AI report builder that makes reporting more accessible.

Customer Success is another standout. I've used Ashby at two companies, and both CSMs have been exceptional. They take the time to understand our business, proactively suggest solutions, and get into the details with us. They're knowledgeable about both recruiting and the product, and genuinely feel like an extension of our team.

I also appreciate how quickly Ashby improves the product. They're constantly releasing useful features, particularly around AI, and I've seen customer feedback translate into actual improvements. Review collected by and hosted on G2.com.

What do you dislike about Ashby?

The interface could be more polished. I appreciate the simplicity, but the small text, low contrast, and lack of dark mode aren't ideal.

Some terminology and configuration workflows could also be more intuitive, especially around reporting fields, interview plans, and feedback forms. The flexibility is great, but it can take time to figure out how everything fits together. Review collected by and hosted on G2.com.

What problems is Ashby solving and how is that benefiting you?

Ashby makes it much easier to access and analyze recruiting data, whether we're answering ad hoc questions, identifying trends, or sharing insights across the business. The ability to build reports around our specific needs rather than work within the limitations of predefined reporting is a huge advantage.

At my previous company, we also reduced recruiting tech spend by using Ashby's built-in scheduling and CRM capabilities in place of separate tools. Having more of the recruiting process in one platform helped simplify workflows and reduce costs. Review collected by and hosted on G2.com.