I like being able to text my patients instead of calling them. I enjoy being able to communicate back and forth with patients, send gifts, and have real communication through Artera. It works well for patients who can text but don’t have phone service. When they get service, they have a text message from me, and it’s the best way for me to communicate with them. Artera helps me contact patients quickly, and the initial setup was very easy and smooth. Review collected by and hosted on G2.com.

I have trouble copying referrals and insurance cards correctly in Artera. Scanning them in is a problem, and pictures patients send can be too blurry. I wish I could save them directly from the text thread instead of opening them and trying to take a screenshot. As well as not being able to text a number that doesn't have an account, sometimes patients have multiple numbers it would be nice to be able to text directly to a number without it being attached to a patients account. Review collected by and hosted on G2.com.