# APS Reviews **Vendor:** APS **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 826 ## About APS APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity. ## APS Pros & Cons **What users like:** - Users appreciate the **exceptional customer support** from APS, valuing responsiveness and personalized service throughout their experience. (47 reviews) - Users praise the **exceptional customer service** of APS, appreciating their responsiveness and commitment to client needs. (44 reviews) - Users find APS to have a **user-friendly interface** , making it easy to navigate and utilize effectively. (41 reviews) - Users appreciate the **user-friendly system** of APS, enjoying seamless HR and payroll management with excellent support. (32 reviews) - Users value the **seamless payroll integration** of APS, appreciating its user-friendly design and extensive support. (30 reviews) - Users appreciate the **user-friendly payroll management** of APS, ensuring reliable and efficient processing for their needs. (30 reviews) - Users value the **swift response time** of APS, consistently receiving timely and helpful assistance from their knowledgeable team. (29 reviews) - Features (23 reviews) - Comprehensive Features (22 reviews) - User Interface (22 reviews) **What users dislike:** - Users find the **limited customization** in APS frustrating, especially when handling tasks that require ticket submissions for changes. (18 reviews) - Users note the **limited features** of APS, especially in customization and document uploads, impacting efficiency. (18 reviews) - Users find the **missing features** of APS, like limited employee management and inflexible reporting, frustrating and cumbersome. (15 reviews) - Users feel that APS could improve its **user-friendliness** , especially regarding feature intuitiveness and the benefits section. (13 reviews) - Users find APS features **not intuitive** , leading to challenges in making changes and locating necessary information. (11 reviews) - Users report **poor customer support** with attention to detail and navigation challenges complicating their experience with APS. (11 reviews) - Users find **system limitations** frustrating, as they hinder direct updates and restrict access to the full database for reporting. (11 reviews) - Users find the **learning curve challenging** , often struggling to locate features and requiring assistance for setup. (10 reviews) - Limited Capabilities (9 reviews) - Payroll Issues (9 reviews) ## APS Reviews ### 1. Strong Core Features with Room to Grow **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie V. | Senior Sharepoint Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about APS?** What I like best about APS is the reliability and consistency it provides. The platform is intuitive, easy to navigate, and helps streamline daily tasks without a steep learning curve. What is most helpful about APS is the efficiency it creates. It reduces manual effort, centralizes important information, and gives clear visibility into processes, which saves both time and resources. The upsides to using APS are improved productivity, better accuracy, and smoother collaboration. Having a dependable system in place means fewer errors, quicker turnaround, and more confidence in the results. **What do you dislike about APS?** What I dislike about APS is that some features can feel limited or less customizable. While the core functionality is strong, there are times when more flexibility or advanced options would make it even better. What is least helpful about APS is the occasional learning curve for new users. It may take some time to get familiar with certain workflows or settings before using them effectively. The downsides to using APS are mainly related to scalability and integration. As needs grow, it would be helpful if APS connected more seamlessly with other tools or offered more advanced reporting options. **What problems is APS solving and how is that benefiting you?** APS is solving the problem of manual, time-consuming processes by automating and centralizing them in one system. This reduces duplicate work, minimizes errors, and makes information easier to access when it’s needed. It also addresses the challenge of visibility and accountability — giving clear insight into tasks, deadlines, and responsibilities. That makes it easier to stay organized, track progress, and ensure nothing falls through the cracks. The benefit to me is greater efficiency, accuracy, and peace of mind. I can focus more on higher-value work instead of repetitive tasks, and I know the information I need is reliable and up to date. **Official Response from Samantha Serigny:** > We're thrilled to hear that you find APS reliable, intuitive, and efficient. We understand the importance of flexibility and advanced options, and we're continuously working to enhance our platform's features. Your feedback about scalability and integration is valuable, and we'll take it into consideration for future improvements. ### 2. Economical, Straightforward Platform That Keeps Improving **Rating:** 4.0/5.0 stars **Reviewed by:** Tara C. | Human resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about APS?** APS is an evolving platform that’s extremely economical for small to midsize businesses. It’s not a flashy platform, but it’s easy to work with and straightforward to use. The newer features that are coming in show a clear desire to keep improving and evolving. The reps are helpful as well. **What do you dislike about APS?** For longtime users, the updates and evolutions aren’t always automatically initiated or clearly surfaced. Features like E-Verify integration, background checks, and benefits management are genuinely helpful, but sometimes you have to ask what’s possible, only to realize it’s already available as a built-in feature. **What problems is APS solving and how is that benefiting you?** They’re a solid, basic platform with a fairly intuitive structure. They also work well as a dev team, helping to fix problems and kick off new processes when needed. **Official Response from Samantha Serigny:** > Thank you for sharing your positive feedback about APS! We're thrilled to hear that you find our platform economical, straightforward, and continuously improving. We appreciate your comments about our helpful representatives and the value you see in our evolving features. We understand your concerns about updates not being automatically initiated or clearly surfaced for longtime users. We will work on improving our communication regarding new features and enhancements to ensure all users are aware of the available functionalities. If you have any specific suggestions or further feedback, please feel free to reach out to us. We are here to assist you and ensure you have a seamless experience with APS. Thank you for choosing us as your workforce management solution! ### 3. Exceeds our Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Christine K. | Accounting Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2014 **What do you like best about APS?** The customer service from APS is by far the best I have ever received. When I switched to a new job I convinced my new company to take APS on as our payroll provider. The individual attention that we received during implementation, along with the continued support we received from our dedicated account team is wonderful. **What do you dislike about APS?** One of the downsides of APS is the limited customization of reports. Many times, the reports I need are a combination of multiple reports that are unable to be merged. **Recommendations to others considering APS:** If you are considering APS Payroll Solution I strongly suggest choosing them. They have met all of our needs, as well as continued to check on our progress in order to determine how they can help us better utilize the system to its full potential. **What problems is APS solving and how is that benefiting you?** Onboarding is one of our major challenges and APS has been able to help reduce the number of employees that were overlooked due to the nuances of our company. We have been able to onboard new staff in a much more efficient and streamlined way than before. **Official Response from Hope Dasher:** > Thank you so much, Christine! We truly appreciate your continued trust in APS and are thrilled to hear that our team has exceeded your expectations. It means a lot that you not only had a great experience at your previous company but also brought APS with you to your new role — that’s the highest compliment we could receive. We’re also grateful for your feedback about report customization. Our product team is always looking for ways to make reporting more flexible and user-friendly, and insights like yours help guide those improvements. We’re so glad APS has helped make your onboarding process more efficient, and we look forward to continuing to support you and your team! ### 4. Supported and Valued **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley A. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about APS?** I continue to find the support provided by APS superior to other HRIS platforms I have used. My APS Support team is exceptionally friendly and committed to resolving issues. As a customer, I genuinely feel that my feedback is valued. APS was in the process of updating their website interface, and during early access, customers were invited to review the upcoming features and provide feedback. The initial design was quite bright, which was challenging for me due to light sensitivity. I submitted my feedback with modest expectations, but to my surprise, APS responded promptly with screenshots of proposed changes and sought my input. These adjustments were incorporated into the final design. My HR department, consisting of just myself, played a role in this improvement. At APS, you are not just another customer; you are considered an integral part of the APS team. **What do you dislike about APS?** APS reports could use some additional features. There are a lot of standard HR reports that could be added to the reports manager. Reports for discrimination testing for insurance plans, 403b report for audits, the standard HR reports. ASP has the ability to pull the data needed; however, you need to run multiple reports and combine them into an Excel spreadsheet. I feel APS has a lot of room to grow with its reporting functionality. **What problems is APS solving and how is that benefiting you?** APS makes things more efficient. Giving me more time to work on other projects that need to be completed. APS has made payroll more efficient and less time-consuming **Official Response from Casey Chaudoir, MBA:** > We are delighted to hear that APS has made your work more efficient, allowing you to focus on other projects! Thank you for your feedback, and please let us know how we can continue making payroll and HR easier for you, Ashley! ### 5. Outstanding Customer Service with Fast, Helpful Responses **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy L. | HR/Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** APS offers outstanding customer service. When you sign up, you are assigned a dedicated team of four knowledgeable and helpful members. You can reach out to them by email or phone without any hassle, and you’ll get connected to a real person right away. If your assigned team can’t resolve your issue, they will make sure to direct it to the appropriate person, who will also get back to you promptly. **What do you dislike about APS?** One drawback of APS is that I cannot enter foreign addresses for employees who are based in other countries. It would be very useful if this feature were available. I manage a seasonal group that comes in for the summer, and at the end of the year, it becomes quite a hassle to update all the outgoing documentation. **What problems is APS solving and how is that benefiting you?** APS is a user-friendly system that has made processing payroll much simpler and faster for me. The option to recall a payroll batch is truly a game changer. I also appreciate that there is no extra fee for running an unscheduled payroll batch. The pricing is affordable. Additionally, the ability to customize reports to meet specific needs is very helpful. **Official Response from Hope Dasher:** > Thank you so much, Cindy! We’re thrilled to hear that our dedicated support team has made your experience such a positive one. Providing fast, knowledgeable, and personal service is something we take great pride in, so your feedback means a lot. We also appreciate your suggestion about entering foreign addresses — that’s valuable insight. It’s great to hear that features like customizable reporting and the ability to recall payroll batches have helped make your payroll process smoother and more efficient. We truly value your partnership and look forward to supporting you for years to come! ### 6. All-in-One HR Solution with Smooth Integration and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Akarsh D. | Search Engine Optimization Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about APS?** It brings our HR, payroll, and time tracking into a single system that we use every day, and the ease of use is great once everyone is onboarded. It has the right number of features to manage the employee data, schedules, and payroll without being too complicated. Implementation needed some support, but the APS team was helpful and responsive throughout every step of the setup. Integration with our existing systems was pretty smooth with the ongoing support and clarification by APS team. **What do you dislike about APS?** Reporting customization is limited, and some features take time to find. Set up required more help than expected, and occasional system slowdowns can disrupt payroll. **What problems is APS solving and how is that benefiting you?** Aps has eliminated manual payroll and attendance tracking, reducing errors and compliance issues. With employee data, payroll, and time connected in one system, we save time each pay cycle and have more confidence that everything is accurate. **Official Response from Hope Dasher:** > Thank you for sharing your experience with APS! We’re happy to hear that the platform has helped simplify your HR, payroll, and time tracking and that our team provided helpful support during your setup and integration process. We appreciate your comments about reporting and navigation. Our product team is always working to improve these areas, and feedback like yours helps guide those updates. It’s great to know APS has helped your team save time and reduce errors each pay cycle. We value your partnership and are always here to support you. ### 7. APS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Millen M. | Admin Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** APS is user friendly. I am able to naviagte through the various programs. The payroll process is very user friendly as well. The staff is always available to assist with any questions I have. **What do you dislike about APS?** Nothing at the moment. I am very pleased with APS. Customer service is top tier! **What problems is APS solving and how is that benefiting you?** APS houses employee documents and that saves on our admin time. Also time tracking, applicant tracking. The electronic ease is very helpful. **Official Response from Rachel Maner, CDMP:** > Thank you for taking the time to update your review, Millen! We’re delighted to hear that APS is helping you save time on administrative tasks and that the electronic ease is benefiting you. It’s fantastic that you find APS user-friendly and that our payroll process aligns with your needs. We appreciate your business! ### 8. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** LISA N. | Financial Manager, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about APS?** The availability of customer service when you need them. Follow up on customer support. Ease of use with the platform and ability to add new employees. **What do you dislike about APS?** Some lack of expertise on tax issues. Not familiar with all local withholdings. I have had a few issues with tax payments not being made timely, but they took care of the fees promptly. **What problems is APS solving and how is that benefiting you?** Not having to process payroll in house or handle tax withholding/payments in house. This gives me more time to focus on other things. Employees can make changes. **Official Response from Hope Dasher:** > We're so glad to hear you value our customer service team’s availability and support! Your feedback on tax expertise is appreciated, and we're always striving to enhance our services. Thank you for being a trusted APS customer! ### 9. Perfect Fit for Ministry Needs with Stellar Service **Rating:** 5.0/5.0 stars **Reviewed by:** melissa f. | HR Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about APS?** I like APS because of their excellent customer service and the fact that their tool provides for all of our needs in ministry. **What do you dislike about APS?** Some areas of administrative access could be improved. Specifically, it would be better if there were simpler access for changing exempt status for FICA and FIT for exempt employees. Additionally, while the setup was easy initially, there were delays in implementation when schedules changed. **What problems is APS solving and how is that benefiting you?** APS handles payroll and unique pay needs for ministry efficiently. It offers excellent customer service and comprehensively caters to all our ministry requirements. **Official Response from Samantha Serigny:** > We're glad to hear that APS is efficiently handling your payroll and unique pay needs for ministry. We appreciate your feedback and are committed to providing stellar service to meet all your ministry requirements. ### 10. Versatile Solution with Excellent Customer Service, Minor Drawbacks **Rating:** 4.0/5.0 stars **Reviewed by:** Kathy T. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about APS?** The customer service is good. It is versatile so meets our needs. We do like the system for our mid-size company. We do like the onboarding specifically. **What do you dislike about APS?** I am not a big fan of the LMS system. It is a little too simplistic and doesn't do some things that most LMS's do. For example, the tests, it doesn't give the correct answer if you get the answer wrong. Also, The recruiting system is a bit clunky. The filtering isn't the best **What problems is APS solving and how is that benefiting you?** APS is our complete solution regarding HRIS and payroll. It has been helpful to be a total solution source. I would personally use a different LMS if given a choice but would continue using APS in all other capacity. **Official Response from Hope Dasher:** > Thank you, Kathy, for taking the time to share your experience! We’re glad to hear APS has been a strong all-in-one solution for your HR and payroll needs, and that our onboarding tools and customer support have been helpful for your team. We appreciate your honest feedback about the LMS and recruiting functionality. Our product team is continually enhancing both areas, and input like yours helps guide those improvements so we can better serve organizations like yours. We’re grateful for your partnership and look forward to continuing to support your success! ### 11. Great for HR Tasks for American Based Companies **Rating:** 3.5/5.0 stars **Reviewed by:** Charlotte M. | Head of Specialist Projects , Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about APS?** APS offers a comprehensive platform for key HR tasks and processes. Whilst at MasterControl, APS was used briefly in the EMEA region but predominantly in the NA region. It helped to streamline activities such as benefit enrolment and tracking, payroll services, and time logging. The Payroll portion of the APS platform was particularly beneficial in supporting colleagues with logging annual leave requests (or PTO in America), as well as logging any absence days for sickness. ** Please note that I no longer work at MasterControl and cannot provide a screenshot to verify or confirm business usage.** **What do you dislike about APS?** For the EMEA region, the APS platform did not meet the requirements for long term, successful adoption as most options were more targeted towards an American demographic. The EMEA team transitioned to Breathe HR whilst American colleagues continued with APS. ** Please note that I no longer work at MasterControl and cannot provide a screenshot to verify or confirm business usage.** **What problems is APS solving and how is that benefiting you?** APS is great at providing a one-stop-shop for NA Human Resources teams by streamlining critical processes and activities into one platform. This makes it easier to keep track of everything! ** Please note that I no longer work at MasterControl and cannot provide a screenshot to verify or confirm business usage.** **Official Response from Hope Dasher:** > Thank you for taking the time to share your experience with APS. We’re glad to hear that our platform helped streamline HR and payroll tasks for your North American teams, especially with benefits enrollment, time tracking, and PTO management. We appreciate your feedback regarding use in the EMEA region. APS is designed primarily for U.S.-based organizations, but insights like yours help us better understand the needs of global teams as we continue to enhance our platform. We wish you continued success in your current role and appreciate your thoughtful review of your time using APS! ### 12. Everything I need in an ATS and fantastic customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about APS?** Thier customer support is truly one of a kind - their response time is quick and their representatives are very knowledgeable on many topics. Many times we have had to get certain things up and running quickly when a new employee starts or leaves and they have always been available to help guide us, even through the initial set up. They have helped us resolve tax issues that had gone on for months, adjust settings and guide us on what steps to take to do it on our side and have answered compliance questions for us. Overall, they are the biggest selling point. Also, I really appreciate the new user interface, it's easier to use and visually appealing. **What do you dislike about APS?** Not as many customizations as other ATS's - certain things need to be done by the support team - like setting up accruals or adding locations, but it's not as big of hassle because they are quick to respond and make changes on our behalf. **What problems is APS solving and how is that benefiting you?** We did not have an online ATS or onboarding or Benefits system in place before them - everything was done manually and it was a pain to make sure our processes were followed consistently and we had all the documentation we needed. It significantly reduced the time we take to run these processes and reduced the incidence of human error, and not having everything we need in one place. Also, our old HRIS had terrible customer service and it helps to have APS on top of thier game and not having to follow up on things constantly to get an issue resolved. **Official Response from Hope Dasher:** > Thank you for sharing such thoughtful feedback. We’re so glad to hear that our customer support team has been a reliable resource for your organization and that you’ve found the new user interface easier to navigate. It’s great to know APS has helped streamline your hiring, onboarding, and benefits processes while reducing manual work and errors. We appreciate your note about customization options and are continuously working to expand flexibility within the system. Your feedback helps us identify where we can improve. We’re grateful to have you as part of the APS community and look forward to supporting your continued success. ### 13. Efficient Payroll System with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Heather M. **Reviewed Date:** October 29, 2025 **What do you like best about APS?** I have experienced great satisfaction with APS due to its reliable and efficient payroll system, which has greatly benefited our organization. Setting it up was straightforward and was accompanied by excellent support. The payroll process runs very smoothly, with no issues, highlighting its reliability. The customer service is exceptional, always being prompt and responsive. Their representatives are consistently knowledgeable, professional, and approachable. I also find the reporting capabilities to be highly useful. Furthermore, APS Hire enhances our onboarding process, integrating well into our workflow. The customer service and the attentive nature of their representatives are factors that would lead me to purchase APS again. Overall, APS stands out as a highly competent and dependable payroll solution. **What do you dislike about APS?** I dislike that we have to submit work tickets for changes that we could potentially handle ourselves. It would be more efficient if we could directly make changes to certain system configurations, such as employee deductions or tax reportings, without needing to go through the ticket submission process. **What problems is APS solving and how is that benefiting you?** I find APS solves payroll processing issues efficiently, providing a smooth and reliable system. It enhances reliability with professional customer service and knowledgeable support, making it a dependable solution for my organization. **Official Response from Hope Dasher:** > Thank you for sharing your experience! We’re thrilled to hear that APS has provided an efficient and reliable payroll process and that our reporting tools and onboarding features have added value to your organization. Our team takes pride in providing responsive, professional support and making payroll management as seamless as possible. We appreciate your feedback about configuration updates and are always looking for ways to enhance flexibility while keeping systems secure and compliant. We’re grateful for your partnership and honored to support your continued success! ### 14. Outstanding Support, Customize APS for your HR Payroll needs **Rating:** 5.0/5.0 stars **Reviewed by:** Tracie W. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about APS?** The implementation process was very organized. APS was there to help and guide us through the entire process. The system is very user friendly so a few guided tutorials and you are ready to use it. The system has a number of features that you can use in HR and payroll. It helps with OSHA, benefits, and you can customize things you need. An example of our customization is that we put expiration dates for our truck driver's license and medical cards into the system to help us keep up with them. We aren't just using this system once a week for payroll. We use it multiple times a day for reports, dates, employee information and more. The customer support is great. They always answer questions quickly. They never make you feel like you are asking too many questions or that your question is not important. **What do you dislike about APS?** Our only headache is integrating it into our accounting software. It exports a csv file that we can upload into the software so it isn't a hard process. We were just use to a system that the payroll was a part of the accounting software, so APS takes a few more steps for us. This issue is a part of any outside payroll system. **What problems is APS solving and how is that benefiting you?** APS is helping us by taking the tax burden off us. We have added employees in two additional states and we don't have to worry about all the different state filings. W-2's are handled by APS and the 1095 forms are handled by them also. **Official Response from Hope Dasher:** > Thank you for sharing such a thoughtful review! We’re thrilled to hear that APS has made a meaningful impact on your HR and payroll operations—from implementation through daily use. It’s great to know the platform’s flexibility, reporting tools, and compliance features are helping your team stay organized and efficient across multiple states. We also appreciate your note about accounting software integration. Feedback like this helps us continue enhancing connectivity and ease of use for our clients. We’re grateful for your partnership and proud to support your continued success! ### 15. Seamless Implementation and Stellar Customer Service with APS **Rating:** 5.0/5.0 stars **Reviewed by:** Howard Q. **Reviewed Date:** October 24, 2025 **What do you like best about APS?** I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily navigate the initial steps without any significant challenges. The onboarding feature and integration with APS hire, which includes a built-in third-party background check with Verified First, streamline our hiring processes efficiently. Importing new employees to payroll is flawless, and the system also seamlessly handles benefits administration. The ability for employees to clock in using a mobile device, aided by geofencing to ensure they are on campus, is highly beneficial. They can effortlessly submit issues and time off requests from their phones, making it extremely convenient. The customer service is stellar; the representatives are quick to respond, usually answering calls directly, and promptly returning calls if missed. Their support has been pivotal in tipping the scale in favor of choosing APS over other platforms. Additionally, the pricing is highly competitive, offering the best value in the marketplace compared to similar platforms like Paycom, Paycor, and Paylocity, making it an excellent choice for our needs. **What do you dislike about APS?** I would like to make the full database available for report writing. Currently, there's a report writer in APS, but only quite a few of the database sections are available to us. I would prefer it be wide open so that we can generate reports on any piece of data that's entered in the system. **What problems is APS solving and how is that benefiting you?** APS streamlines onboarding, payroll, and performance management, enhancing HR operations. It integrates background checks and geofencing, enabling seamless transitions for new employees, and allows mobile clock-ins and requests, boosting efficiency. Its cost-effectiveness and responsive customer service offer outstanding market value. **Official Response from Hope Dasher:** > Thank you so much, Howard! It’s been a pleasure working with you and your team. I really appreciated getting the chance to chat with you about your experience with APS and hear firsthand how the platform is supporting your goals. We truly value your partnership and the thoughtful feedback you’ve shared. It helps us continue improving and delivering the best experience possible. ### 16. Outstanding Service, Effortless Payroll Management **Rating:** 5.0/5.0 stars **Reviewed by:** Susan B. **Reviewed Date:** October 22, 2025 **What do you like best about APS?** I have been using APS for eight to nine years to manage our hospital payroll, and I find it extremely effective. The setup process was straightforward and easy to learn, which was a significant initial benefit. APS excels in keeping our payroll organized and accurate, and the extensive reporting capabilities are invaluable, offering limitless possibilities for our needs. I particularly appreciate the ability to customize information for our facilities to address unique needs in healthcare, making it easy to tailor the system to our specific contexts. Additionally, APS's ability to integrate with our SIS for group healthcare benefits adds immense value, enabling a cohesive management experience. The customer service is outstanding; they are always helpful, prompt in their responses, and easy to work with, making the everyday use of APS seamless and efficient. **What do you dislike about APS?** At this time I have not found anything I dislike about APS **What problems is APS solving and how is that benefiting you?** APS keeps our payroll organized and accurate, with endless reporting possibilities, making it easy to tailor to healthcare needs. **Official Response from Hope Dasher:** > Thank you for sharing your long-term experience with APS! We’re honored to have supported your organization for so many years and are thrilled to know the platform continues to meet your payroll and reporting needs. Our team takes great pride in providing dependable technology and responsive service that make managing payroll and HR simple and effective. We’re especially glad to hear that APS’s flexibility and integrations have been valuable for your healthcare operations. Thank you for your continued trust and partnership—we look forward to many more years of working together! ### 17. Outstanding Customer Service Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** We’ve been using APS Payroll and have been extremely satisfied with its performance. The system is very user-friendly, reliable, and intuitive to navigate. Response times from the platform have always been very fast, and we haven’t encountered any issues since implementation. As a smaller employer with about 50 employees, APS has provided everything we need for smooth and efficient payroll processing. Highly recommend! **What do you dislike about APS?** The only minor downside we’ve noticed is that handling corrections or canceling a check—for example, when an employee forgets to enter time—can feel a little confusing at first. However, APS support has always been quick to help us resolve these situations. **What problems is APS solving and how is that benefiting you?** APS has streamlined the way we manage payroll, deductions, and employee records. It helps us track all employee information in one place and handle core HR functions efficiently. Having everything integrated in a single, user-friendly system saves time, reduces errors, and makes the overall payroll and HR management process much smoother. **Official Response from Hope Dasher:** > Thank you for taking the time to share your feedback! We’re so glad to hear that APS has provided the tools and reliability your team needs to manage payroll and HR with confidence. Our goal is always to make the process as simple and seamless as possible, especially for growing businesses like yours. We also appreciate your note about check corrections and adjustments—feedback like this helps us identify opportunities to make the experience even more intuitive. We’re grateful for your partnership and thrilled to continue supporting your success! ### 18. Effortless Payroll and HR Management with APS **Rating:** 4.5/5.0 stars **Reviewed by:** LaTrese S. | Human Resources Manager **Reviewed Date:** October 22, 2025 **What do you like best about APS?** I am truly impressed with how effective APS has been in meeting our company’s needs! The transition was surprisingly smooth, thanks to the outstanding support from the APS representative, who expertly facilitated the migration of our information from the old system with minimal hassle. What I love most is the remarkable efficiency APS brings to our payroll management. It enables us to maintain accurate records and create customized reports that perfectly align with our organizational goals. The streamlined approach to recruiting and onboarding has been a game-changer for us, making it easy to manage records for both current staff and prospective hires. I especially value the benefits section, which simplifies compliance reporting and makes tax filing a breeze. Plus, the HR administration features, including insightful reports on key performance indicators like retention and turnover, add tremendous value to our operations. With its organizational strengths and straightforward access to critical reports, I can confidently say that I would choose APS again without hesitation. Overall, APS has transformed our processes, significantly enhancing our effectiveness and efficiency. **What do you dislike about APS?** I would like administrators to have the ability to log into employees' accounts as the employee, similar to a ghost mode, to better assist when they experience issues or need help with reports. Currently, this capability is restricted only to APS, and I believe granting this access to administrators would improve efficiency. **What problems is APS solving and how is that benefiting you?** I find APS enhances payroll efficiency, improves record-keeping and reporting customization, streamlines hiring and onboarding, and supports HR administration, ensuring compliance and ease of access to vital data. **Official Response from Hope Dasher:** > Thank you for sharing your experience! We’re delighted to hear that APS has made such a positive impact on your payroll, HR, and recruiting processes. Our team works hard to deliver a seamless implementation experience and user-friendly tools that help organizations simplify workflows, maintain accuracy, and stay compliant—all in one platform. We also appreciate your suggestion regarding administrator access. Feedback like this is invaluable as we continue enhancing APS to better serve our clients’ needs. We’re grateful for your partnership and thrilled to support your team’s continued success! ### 19. Great customer service. Great implementation process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** Our church transitioned from a smaller company to APS for our HR management and payroll system. I couldn't be happier with the ease of transition, and implementation for our administrative team and overall staff. The ease of use is head and shoulders above our previous software, and if we can't figure something out, our dedicated support team has been able to answer our questions super fast! **What do you dislike about APS?** I genuinely have not come across a big dislike yet. Perhaps in time, but when I compare APS to our previous software, all I see and experience are positives! **What problems is APS solving and how is that benefiting you?** We had major issues with our staff navigating our previous timecard system. Now with APS, there's much less fixing of timecards, questions being asked of the HR department on how to use the system from our supervisors, and a lot more positive feedback when it comes to the use, accrual, budgeting, etc of staff's PTO. **Official Response from Casey Chaudoir, MBA:** > Thank you for your positive feedback! We're thrilled to hear that the transition to APS has been smooth and that you're finding the system easy to use. Our dedicated support team is always here to help with any questions you may have. We appreciate your business and look forward to continuing to support your church's HR and payroll needs! ### 20. Exceptional Support/Team, Easy to Use, Top-Notch Implementaton—APS Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** The team at APS is the best I have worked with. The staff are knowledgeable, professional, courteous, kind, patient, experienced, diligent, respectful. The software is so easy to use and the time and attendance meets our unique needs far better than what we had before. The support is absolutely the best of all the software we use. We implemented four different software systems this year, and APS was hands-down the best. From the very beginning, our sales rep Keegan demonstrated that he listened to our needs and made sure to address everything we wanted in the system. He introduced us to our implementation team and they were amazing. Holly worked so faithfully and patiently through all of the particulars of our needs to make sure we had things set up the way we needed. She had exactly the experience we needed for our particular situation. I think she was hand-picked to address our biggest concern (was that planned?!). She took the time to meet with a high-use manager and ease her fears. She was our primary point person for implementation, but there was a whole team working with her that was wonderful. The implementation software/portal was top notch and far above everything we had experienced with our other implementations. We could see exactly where we were and what needed to be done with regular meetings to keep us on track. Holly made sure we were ready to go live and walked with us through the first several months until we felt like we could take off the training wheels. Team 8 and Team 10 have also been amazing post-implementation. When we call, we get a REAL LIVE PERSON, not AI, and they are able to answer our questions quickly and get us going again. When I was on a trip and needed my login to be reset, they let me know how to reach someone after hours if needed. They also always send a follow-up email to confirm what we discussed and keep in regular communication regarding the status of requests. Kristin in team 10 did an amazing job with the team figuring out a modification to the way we had our preschool set up to make it easier for the staff to log hours. Mary and Jamelyn have been a big help in figuring out accruals, and Marivel, Colbi and An have been awesome with providing quick answers to phone call questions. The system itself is soooo easy to work with and meets the complexity of our payroll needs. We went live with our teachers this Fall and they found it is much easier than expected and even had some advantages we didn't know we needed. Reporting is great, very easy to pull the information I want, and the staff support with reporting is again top-notch anytime I need help. I also really appreciate that APS is always improving and open to suggestions/requests from end-users. I have not tried doing any integrations with our other systems, yet, and we don't use expense reimbursement or benefits in APS at this time **What do you dislike about APS?** My least favorite is the online help. Maybe I'm just impatient, but I can't ever find what I need, so I just call and I am grateful the team is there! **What problems is APS solving and how is that benefiting you?** Our preschool has very complex time & attendance and payroll. APS staff spent ALOT of time with us making sure they understood the needs and working through set up and solutions to make sure the needs were met, and met they were -- beyond what we knew we needed! It has made my job so much easier, improved the accuracy of our payroll, and given the staff transparency in their payroll. We have eliminated the need for a middle person reviewing and the need for payroll to be rekeyed multiple times. **Official Response from Hope Dasher:** > Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that your experience with APS—from implementation to ongoing support—has exceeded expectations. Our team takes great pride in understanding each client’s unique needs and providing a smooth, personalized experience from start to finish. It’s wonderful to know that our software and service have made such a positive impact on your organization’s payroll and time tracking. We also appreciate your feedback about our online help resources and are continuously working to make them easier to navigate. We’re grateful for your partnership and honored to support your mission! ### 21. So Glad I Started a Conversation with APS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** APS has helped us create a positive work environment through the use of the app and direct deposit for reimbursements. We transitioned to APS less than a year ago and our entire staff has been complimentary of our move. The customer support provided in the transition and implementation was wonderful and helped us tremendously. **What do you dislike about APS?** We are still in the process of learning how to effectively build our reports. While navigating the report-building features, customer support has been very responsive and has offered helpful assistance. One improvement I would like to see is the ability to run a prenote "test" for new hires before payroll, so that direct deposit can be activated right away. With our previous provider, this feature was available, which meant we never had to issue paper checks. **What problems is APS solving and how is that benefiting you?** APS offers a comprehensive solution that covers timekeeping, PTO tracking, reimbursements, and payroll payments. The app, along with the time card approval feature for managers, gives our team confidence in submitting their hours and ensures employees are paid accurately. **Official Response from Hope Dasher:** > Thank you so much for sharing your experience! We’re so glad to hear that your transition to APS has gone smoothly and that your team is already seeing the benefits of a more connected, user-friendly system. It’s wonderful to know that our app and direct deposit features have helped create a more positive experience for your staff. We appreciate your feedback on the prenote test option and will be sure to share it with our product team for consideration. It’s great to hear that our support team has been helpful as you continue learning the reporting tools — we’re always here to help you get the most out of the system. We’re grateful for your partnership and excited to continue supporting your mission! ### 22. APS has been a game changer for us! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about APS?** APS offers an intuitive, user-friendly platform that makes payroll and HR management simple and efficient. The system’s flexibility allows us to easily handle everything from payroll processing and benefits administration to employee self-service and compliance reporting. Their customer support team is responsive, knowledgeable, and truly invested in helping us succeed. APS saves time, reduces errors, and keeps our processes organized—all in one convenient system. **What do you dislike about APS?** While APS is a strong platform overall, some areas could be more streamlined. Certain setup processes and customizations can feel time-consuming, and reporting—while powerful—sometimes requires extra steps or assistance from support to get exactly what’s needed. Occasional system quirks or delays during updates can also cause minor frustration. However, these challenges are generally offset by the helpful support team and ongoing system improvements. **What problems is APS solving and how is that benefiting you?** Transitioning to APS has allowed us to have all resources on one platform which has been very beneficial to our team.APS helps streamline and centralize multiple HR and payroll functions that were previously time-consuming or handled through separate systems. It simplifies payroll processing, tax filing, and benefits administration while ensuring accuracy and compliance. The employee self-service portal reduces administrative workload by allowing staff to access pay stubs, update personal information, and manage time-off requests on their own. APS also improves reporting and visibility, making it easier to track labor costs, deductions, and compliance items in one place. Overall, it saves time, reduces manual errors, and enhances organization across payroll and HR operations. **Official Response from Hope Dasher:** > Thank you for the great feedback! We’re thrilled to hear that APS has been a game changer for your team and that our prompt customer service has made a positive impact. It’s also great to know that having all your resources on one platform has been a valuable benefit. We appreciate your note about the Employee Self Service (ESS) app. Feedback like yours helps guide our ongoing improvements. Thank you for being a valued APS customer — we’re grateful for your partnership! ### 23. Excellent Communication and Prompt Support **Rating:** 5.0/5.0 stars **Reviewed by:** Benji F. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about APS?** Our payroll system is reliable, easy to use, and saves us a lot of time each pay period. The interface is straightforward, reports are clear, and processing payroll has become much smoother. It’s made managing employee payments stress-free and efficient. Communication and customer service is excellent! **What do you dislike about APS?** Our payroll system has been excellent — it’s easy to use, reliable, and saves us a lot of time. The reports are clear, and processing payroll runs smoothly every time. Honestly, we haven’t encountered any downsides so far! **What problems is APS solving and how is that benefiting you?** One of the biggest improvements is being able to accurately track employees’ time and location while they’re working — it’s made managing our workforce so much easier. **Official Response from Hope Dasher:** > Thank you for sharing your feedback! We’re thrilled to hear that APS has made payroll processing and time tracking more efficient for your team. Our goal is to provide reliable technology that simplifies daily workflows so you can focus on what matters most—your people. It’s also great to know that communication and support have stood out to you. We take pride in providing responsive, knowledgeable service to help every client succeed. We appreciate your partnership and look forward to continuing to support your business! ### 24. APS is very user friendly and easy to process payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Julie R. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about APS?** The reporting is great and the export of journal entries into my accounting software is easy. **What do you dislike about APS?** There is not a lot of things I do not like. **What problems is APS solving and how is that benefiting you?** At the moment I do not have any issues, if I do have an issue they are quick to respond and very helpful. **Official Response from Hope Dasher:** > Thank you, Julie! We’re so glad to hear that APS has made payroll and reporting easier for you, especially with journal entry exports into your accounting system. It’s great to know our support team has been there for you when needed. We appreciate your kind words and your partnership! ### 25. Good program and customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about APS?** Customer service is very good. It is a pretty complete program. **What do you dislike about APS?** I would have liked more training. The interface can be more modern. **What problems is APS solving and how is that benefiting you?** Onboarding as we have a lot of turnover in one of our department and it used to be all a manual process taking up a lot of my time. **Official Response from Hope Dasher:** > Thanks for the thoughtful review, Hoa. We're so glad to hear our customer service and platform are supporting your onboarding needs, especially with such a high-volume process. We appreciate your feedback about training and the interface, and we'll be sure to pass it along to our team as we continue improving the user experience. ### 26. Multisite Nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about APS?** We are a multi campus church where each organization is operating as a stand alone 501(c)3. The APS system allows us to process separate payrolls for each organization yet also enables the ability to combine information in ad hoc reports across all entities. Another plus is the ease & ability to move people from one organization to another. **What do you dislike about APS?** There are a few quirks in the benefit plan setups, but the team helped us with some work arounds and there are planned updates in the development. Would like to see the life insurance plan be reconfigured to use drop downs for the the value of insurance selected. **What problems is APS solving and how is that benefiting you?** We were able to consolidate multiple systems into one place and have a much simpler administration and processing of all payroll / time card / benefits / etc. including removing the tax filing. **Official Response from Hope Dasher:** > Thank you for sharing your updated experience! We’re so glad to hear that APS has helped simplify payroll and HR administration across your multi-campus organization. It’s great to know the platform’s flexibility in handling multiple entities and combined reporting has supported your operations. We also appreciate your feedback on benefit plan setup and life insurance configuration options. Our team values insights like yours as we continue enhancing functionality to better meet our clients’ needs. We’re grateful for your ongoing partnership and thrilled to support your mission! ### 27. Outstanding Customer Service and Rapid Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** I appreciate the quick response to any issues or questions, as well as the excellent customer service. We use APS for both onboarding and payroll, and I find it very user-friendly. The instructional videos provided are also a great feature, making it easier to find answers when needed. **What do you dislike about APS?** In APS Payroll, when you make a change to a record, there is no save button—the changes are applied automatically, and you cannot undo them. This means you have to be very careful to avoid making mistakes. Additionally, I find that the benefits section is not as user-friendly as other parts of the system. **What problems is APS solving and how is that benefiting you?** We are transitioning to consolidate all these functions within a single app. Our hope is that this change will enhance the efficiency of our departments and that the system will be user-friendly while fulfilling all our HR requirements. **Official Response from Hope Dasher:** > Thank you so much for taking the time to share your experience! We’re thrilled to hear that our customer service, support team, and training resources have made a positive impact. It’s great to know that onboarding and payroll have been smooth and user-friendly for you. We also really appreciate your feedback about the automatic save function and the benefits section — our product team continuously reviews input like this to identify areas where we can make the platform even more intuitive. We’re glad APS is helping you move toward a more streamlined, all-in-one experience, and we look forward to continuing to support your team’s success! ### 28. Innovative Ad Features Like Text to Apply and QR Codes Stand Out **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about APS?** I like the ad features like the text to apply feature, the QR code poster, etc. I also like the onboarding part of APS and how new hires can get sent an email to complete those documents prior to starting. It makes things easier. **What do you dislike about APS?** I can't delete employees after 24 hours if they didn't actually start with us but you guys do help me with that if i need it done. I also can't make someone inactive on the onboarding part of APS if i choose "former" or "current" employee. It makes me select "never" started with us for it to work. The employee doesn't get deleted otherwise. **What problems is APS solving and how is that benefiting you?** It is helping me get new hire paperwork completed prior to employees coming in, which saves me a lot of time. It's also helping me keep track of turnover very easily. **Official Response from Hope Dasher:** > Thank you for sharing your experience! We’re glad to hear that APS’s recruiting and onboarding tools—like Text-to-Apply and QR code features—have made it easier to attract and prepare new hires before their first day. It’s great to know these capabilities are helping save time and improve your hiring workflow. We also appreciate your feedback about employee status updates and deletion options. Our team continually reviews suggestions like this to make the platform more flexible and user-friendly. We’re grateful for your partnership and look forward to supporting your continued success! ### 29. Exceptional Support and Expertise—APS Never Disappoints **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** Over the past three years, I have submitted numerous requests, and the response time has always been impressively fast. The staff demonstrates a strong understanding of everything related to APS, and if they are ever unsure about something, they make sure to find the answer promptly. **What do you dislike about APS?** Having worked with APS for nearly three years, I have yet to encounter anything worth complaining about. Although we did experience a minor issue with our scheduler, their team was able to resolve it and get everything running smoothly. **What problems is APS solving and how is that benefiting you?** There are so many positive aspects! As someone who is still fairly new to this role, I have really appreciated how they have guided me through every aspect of payroll. They have also made the process of Benefit renewal straightforward, which has helped me understand it better and explain it clearly to our employees. **Official Response from Hope Dasher:** > Thank you so much for taking the time to share your experience! We’re thrilled to hear that our support team has continued to be a reliable resource for you over the past few years. It’s great to know that our responsiveness and commitment to finding answers quickly have made a positive impact. We’re also glad to hear that your scheduler issue was resolved smoothly and that APS has helped make payroll and benefits management easier to navigate. We truly appreciate your partnership and look forward to continuing to support you and your team! ### 30. Reliable and efficient platform for managing processes **Rating:** 3.5/5.0 stars **Reviewed by:** Wilmar C. | Transaction Monitoring Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2025 **What do you like best about APS?** APS provides a very intuitive interface that makes navigation simple even for new users. The platform is stable, reliable, and allows us to manage tasks smoothly without unnecessary complications. The reporting and tracking features are clear and useful, making it easier to follow progress and keep everything organized. Its ability to streamline processes saves both time and effort, which is one of the biggest advantages for daily operations. **What do you dislike about APS?** While APS is a strong tool overall, there are areas where it could be improved. The customization options are somewhat limited, which means adapting it fully to specific workflows can take extra effort. At times, customer support response can be a bit slow when dealing with more complex issues. Additionally, integrations with third-party tools are functional but not always as seamless as expected, which can require additional manual work to bridge the gaps **What problems is APS solving and how is that benefiting you?** APS helps simplify and centralize our payroll and HR processes. Before implementing it, managing payroll, time tracking, and employee data required multiple systems and a lot of manual work, which created room for error. APS consolidates everything into one platform, making it easier to process payroll accurately, track attendance, and maintain compliance. This has saved our organization time, reduced administrative burden, and improved employee satisfaction because of more reliable and transparent processes. The ability to handle onboarding and benefits in the same system also helps us streamline workflows and reduce the complexity of managing our workforce. **Official Response from Hope Dasher:** > Hi Wilmar, thank you for sharing such thoughtful feedback! We’re thrilled to hear that APS has helped your team simplify payroll and HR by consolidating everything into one intuitive platform. It’s great to know the reporting, tracking, and process streamlining features are saving you valuable time and effort. We also appreciate your insights on customization, support responsiveness, and third-party integrations. Feedback like this helps us identify areas for continued improvement, and we’ll be sure to share your comments with our product and support teams. We’re glad APS is making a positive impact on your daily operations and employee experience, and we look forward to supporting your success as you grow. ### 31. Flawless Payroll Processing and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dorna I. **Reviewed Date:** February 05, 2026 **What do you like best about APS?** I find the customer service from APS great. They are quick to help and respond to my inquiries. The initial setup of APS was also very smooth, which was a relief. I switched to APS because the previous company I used did not offer prepaid checks, which APS does, making it a more complete solution for my needs. **What do you dislike about APS?** n/a **What problems is APS solving and how is that benefiting you?** APS helps me in getting employees paid and offers pre-paid check options that my previous provider didn't. **Official Response from Samantha Serigny:** > We're delighted to hear that you find our customer service great and the setup process smooth. We're committed to providing excellent support and are pleased to offer the prepaid check option that meets your needs. Thank you for choosing APS, and we look forward to continuing to serve you. ### 32. Outstanding Support, But Interface Can Be Clunky **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** The best thing about APS is the customer service! I was very new to my role and jumped in to APS with no training and they were so great to walk me through everything. They are there at almost ANY time and get back to me promptly. **What do you dislike about APS?** Some of the downsides is that it can be "clunky". As with everything there are some limitations, some make sense but some seems like there has got to be a better way. **What problems is APS solving and how is that benefiting you?** I do not know what problems APS is solving. I still feel like I am still uncovering more things that it already does, I do like that they do listen to its users and try to make things better all the time. **Official Response from Hope Dasher:** > Thank you for taking the time to share your feedback! We’re so glad to hear that our support team has been helpful and responsive as you’ve gotten started with APS. Providing friendly, knowledgeable assistance is something we take great pride in, especially for users who are new to the system. We also appreciate your honesty about the interface. We’re continuously refining our platform to make it more intuitive and efficient, and feedback like yours helps guide those improvements. We’re grateful for your partnership and look forward to continuing to support your success! ### 33. Dedicated Team Support Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** Being assigned a "team" for your company. We had 3 companies on APS program and each have their own challenges. Nice to know the APS Team understands us!! **What do you dislike about APS?** Nothing I can identify. They have supported us every time in a timely and professional manner. I have referred APS to other businesses. I have used other payroll products and still prefer APS overall **What problems is APS solving and how is that benefiting you?** Hoping to add recruiting and on-boarding in 2026. Wish we would have an opportunity to use Benefit enrollment but a majority of our staffing is not on a consistent schedule. In 2025 we added more auxiliary benefits and APS supported set up across three companies. Appreciate the "end of year" timeline notices and how it tracks our progress. **Official Response from Hope Dasher:** > Thank you so much for sharing your experience! We’re thrilled to hear that your dedicated APS team has made such a positive impact across your companies. It’s great to know that our support, setup assistance, and year-end tools have helped simplify your processes. We appreciate your continued trust in APS and look forward to helping you expand with recruiting and onboarding next year! ### 34. supply chain gets better **Rating:** 5.0/5.0 stars **Reviewed by:** Chirag S. | validation and verification technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about APS?** everything, it's very easy to understand and work **What do you dislike about APS?** nothing basically, it helps you sort out things more in order **What problems is APS solving and how is that benefiting you?** it help's with day to day scope of things ### 35. easy peesy **Rating:** 5.0/5.0 stars **Reviewed by:** Rosa P. | Regional Manager/ HR/Payroll, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about APS?** quick responses from the help desk easy to use with our other software. integration is smooth. user friendly for new users. company is very helpful when you are stuck in a situation and don't know where to go the get you to the correct person quickly. great follow up on all instances. **What do you dislike about APS?** none its great everything works how it should, I would highly recommend to any company needing a payroll supplier. I have not had any issue on anything I need. **What problems is APS solving and how is that benefiting you?** overnight payroll check on the spot, I have used them for garnishments and tax issues. They have helped me with change of business addresses and employee tracking. **Official Response from Hope Dasher:** > Thank you for sharing your experience with APS! We’re so glad to hear that our platform’s ease of use and smooth integrations make your day-to-day tasks simpler. It’s wonderful to know our support team has been quick to assist and follow up when you’ve needed help. We truly appreciate your recommendation and are grateful to have earned your trust as a payroll and HR partner. We look forward to continuing to support you and your team. ### 36. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ian P. | Talent Acquisition, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about APS?** What I like best about APS, is the way it transforms complex operations into a clear, efficient, and optimized process. For me, the biggest value is how APS not only improves accuracy in planning but also supports smarter decision-making, reduces bottlenecks, and ultimately drives better performance **What do you dislike about APS?** What I find most challenging about APS is that, while it’s a powerful tool, it often requires significant effort in setup, data accuracy, and ongoing maintenance. If the input data isn’t clean or aligned across systems, the results can be less effective. **What problems is APS solving and how is that benefiting you?** It helps eliminate manual guesswork by providing real-time visibility into capacity, materials, and scheduling. For me, the biggest benefit is being able to anticipate potential bottlenecks and adjust plans proactively, which leads to smoother operations, more reliable delivery times **Official Response from Hope Dasher:** > Hi Ian, thank you for sharing your experience with APS! We’re so glad to hear that the platform has helped transform complex operations into clear, efficient processes that support smarter decision-making and improved performance. It’s rewarding to know APS is giving you real-time visibility to reduce bottlenecks and anticipate challenges before they occur. We appreciate your note on setup, data accuracy, and ongoing maintenance. You’re right that clean data is critical to getting the best results, and our team is always here to help ensure you get the most value out of APS. We’re thrilled APS is making a meaningful impact on your daily operations, and we look forward to continuing to support your success. ### 37. Effortless, Intuitive, and Supported—A True Game-Changer for Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** This system has been a game-changer for us. Since the transition, our employees have been genuinely thrilled—it’s intuitive, efficient, and incredibly user-friendly. The support team is outstanding: responsive, knowledgeable, and consistently resolving issues on the first try. Unlike our previous experiences with Sage and Paycor, which required constant involvement from our IT team, this platform runs seamlessly with zero IT assistance. **What do you dislike about APS?** I have no complaints about APS; it meets all of our requirements. There is nothing missing from the software, and I have never felt the need to request additional features or visit their wishlist to vote for changes. We are completely satisfied with it. **What problems is APS solving and how is that benefiting you?** We recently finished setting up benefits administration, and it has already made our work much easier. The onboarding process is now smoother, and I am confident that open enrollment will be a much better experience for our employees. **Official Response from Hope Dasher:** > Thank you so much for sharing your experience! We’re thrilled to hear that APS has been such a positive change for your team and that the transition has made day-to-day processes smoother for both HR and employees. It’s especially great to know that the platform’s ease of use and automation have eliminated the need for IT involvement — that’s exactly the kind of efficiency we strive to deliver. We’re also happy to hear that benefits administration has been a success and that your team is already seeing the impact on onboarding and open enrollment. Your feedback means a lot to us, and we’re grateful for your partnership! ### 38. APS: Strong Support, Smooth Implementation, and Helpful Enhancements Ahead **Rating:** 5.0/5.0 stars **Reviewed by:** Adam B. | Director of Human Resources and Payroll, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about APS?** In July 2024, our company transitioned from our previous payroll provider to Automatic Payroll Systems, Inc. (APS). Our former provider struggled with poor customer service, frequent staff turnover, and system updates that regularly caused other features to break. After a year of attempting to resolve ongoing issues from a flawed implementation, we evaluated several Payroll and HRIS platforms before ultimately selecting APS. From the initial demo through implementation and go-live, APS took the time to understand our business. They weren’t just focused on selling software—they were focused on building a relationship. Their team made a genuine effort to understand our unique needs and ensure we had the right functionality in place. We had a goal of consolidating multiple systems. APS worked with us patiently as we gradually added features such as APS Hire, Benefits Administration, ACA Hours Tracking, ACA Alerts and Reporting, and COBRA services. The customer service after go-live has been outstanding. We have a dedicated support team that consistently responds to our tickets and inquiries within two business hours, which is a huge improvement over our previous experience. Approximately six months after implementation, we added even more APS services, including Benefits, ACA Alerts and Reporting, Carrier Connection, and COBRA. These additions significantly reduced manual work, minimized errors, and allowed us to consolidate even more systems under one platform. They also consistently add new updates or enhancements to their platform. I would highly recommend APS to companies looking for more than just a vendor. With APS, you're not just a number—they truly care about their clients and continue to exceed my expectations. **What do you dislike about APS?** My company operates multiple locations, and each one must be set up independently within APS. I’d love to see enhanced functionality that supports bulk updates across all company profiles, which would save significant time and effort. Additionally, it would be incredibly helpful if APS allowed for bulk document uploads to employee profiles rather than requiring one-at-a-time submissions. Lastly, having a centralized dashboard to view Event Tracking and Employee Updates across all locations without having to log into APS and then select each company individually would greatly improve usability and efficiency. APS Online is not user-friendly on a mobile device; it would be helpful for admin users on the go to have better access and functionality. **What problems is APS solving and how is that benefiting you?** Payroll Efficiency: APS streamlined our payroll process, reducing errors and saving valuable time each pay cycle. All-in-One HR Platform: Consolidated multiple systems into one centralized platform, making it easier to manage employee data, onboarding, benefits, ACA reporting, COBRA, and more. Improved Accuracy & Compliance Automated features (like ACA alerts and carrier connections) help reduce manual work, minimize errors, and keep us in compliance. Exceptional Customer Support: Responsive support team typically replies within two business hours, providing consistent and dependable assistance. Scalability with Add-Ons: APS allowed us to scale at our own pace by adding features gradually, based on our evolving business needs. User-Friendly Interface: Easy navigation and clear dashboards help streamline day-to-day tasks for HR and payroll teams. **Official Response from Hope Dasher:** > Thank you, Adam, for such a thoughtful and detailed review! We’re truly honored to be your trusted partner and are so glad your transition to APS brought the smooth implementation, reliable support, and system consolidation your team needed. Your feedback about bulk updates, document uploads, and multi-location visibility is incredibly helpful—we’re always looking for ways to enhance the usability and efficiency of the platform. We appreciate your continued partnership and are excited to keep growing with you! ### 39. Highly Recommend APS **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Director of Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about APS?** APS is a very friendly and intuitive package but the best thing about their company is the incredible customer service. You get assigned to a specific team and you know their names and contact information. It is easy to connect with them when you have an issue and they are very prompt at helping resolve it. This is incredibly comforting because many times the issues are very time sensitive. We don't have a lot of issues, but when we do we know they will help us resolve it. **What do you dislike about APS?** The interface has been vastly improved since we first started using it, but there is still room for further improvement in this area. The current interface does not in any way diminish the software's capability and the user's ability to navigate. **What problems is APS solving and how is that benefiting you?** Using APS helps us to handle our payroll and much of our HR process in a paperless manner. This is more efficient and secure than using paper processes. **Official Response from Hope Dasher:** > Thanks so much for the kind words, Brian. We're thrilled to hear that our intuitive platform and dedicated support team have made a positive impact for you. Your feedback on the interface is appreciated and will help guide our ongoing improvements. We're grateful to be your partner in making payroll and HR more efficient and secure. ### 40. A Payroll Service That Includes Five Star Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Patti M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about APS?** APS not only offers an easy-to-use product; their tutorials and safe-proof steps provide confidence that your payroll is done correctly. I can't say enough about their customer service. After using several payroll companies throughout the years, APS tops them all. You receive immediate help and professional feedback from a real person. Their follow-up to questions is amazing. And best of all--regardless of who you speak with--they can help. It's evident that they work as a team and in the best interest of the customer. **What do you dislike about APS?** From a small church or nonprofit to a large corporation, APS provides the software and tools to meet your needs. I wouldn't change a thing and wish more people could free up their time by using APS for their HR and Payroll needs. **What problems is APS solving and how is that benefiting you?** APS Payroll saves us time and money. Their highly skilled employees are available from setup to whenever you need them. We no longer have to worry about IRS and Year-End documents because they complete them. Our payroll is now correct--every payday. **Official Response from Hope Dasher:** > Patti, your kind words truly mean the world to our team. We’re so grateful for your continued trust and partnership — it’s a privilege to support you and your organization. Helping simplify your processes and earn your confidence is exactly why we do what we do. Here’s to many more smooth payrolls ahead! ### 41. HR Director **Rating:** 5.0/5.0 stars **Reviewed by:** Traci W. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about APS?** Ease of use. It's very intuitive. Plus, the setup was not painful like most new setup processes tend to be. Implementation was easy. Very responsive customer service. This is the first system I've felt comfortable enough to invest the time into integrating our Benefits and Open Enrollment process and other modules. We use APS for almost every function, so we use the system all day, every day. **What do you dislike about APS?** You have to log in every 5 minutes or so. I wish we could change that time frame ourselves. "Notes" needs to be its own tab on the Employee profile. When we terminate an employee, there is a place to add notes to elaborate on or add special circumstances. I would like to be able to create surveys to send to employees. A short "temp check" survey of our people would be fine. I was told early on, "If there is a report that is not already pre-built in the Reporting section, or that you can't create on your own, we can build it for you". I did not find out until just recently that there would be a cost of $150/per hour to build it. The information pulls from reports already in the system, so I'm not sure why I couldn't just build a custom report and have access to that information to add to the criteria. I love the ability to text or email all or some of our employees simultaneously. It would be nice if we had the ability to add an attachment to the emails, though. I would also like the ability to input the data and then add a future date as an effective date (e.g., wage increases). **What problems is APS solving and how is that benefiting you?** I like having all of our programs in one collective resource. It makes life a lot easier for all of us, including employees out on the floor. **Official Response from Hope Dasher:** > Thank you so much, Traci! We're thrilled to hear how intuitive the system has been for you and that implementation and daily use have been such positive experiences. It's especially meaningful to know that APS has been the first platform you've felt confident fully integrating for Benefits and Open Enrollment. We truly appreciate the detailed feedback you provided — it helps us continue improving the platform in ways that matter most to users like you. Thank you for your trust and for making APS a part of your team's everyday success! ### 42. Financial Controller **Rating:** 5.0/5.0 stars **Reviewed by:** Christine K. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about APS?** APS provides the best customer service I have experienced with any company. By assigning a dedicated team to our account, they ensure that every interaction is with someone who is deeply familiar with our organization’s structure and history. Response times to inquiries are consistently fast, and issues are resolved promptly—often immediately. Additionally, the platform itself is highly intuitive and user-friendly, allowing for seamless account management and easy customization of features. **What do you dislike about APS?** There isn't anything about APS that is a negative for us. Any issue that we have run into they have provided a quick and easy resolution. **What problems is APS solving and how is that benefiting you?** The biggest issue we have is when you create any deduction, income item, department, etc for one company there is no way to transfer those settings to another company. Instead, you have to recreate everything in each company. APS is working on the ability to transfer certain items, which saves time as well as ensure consistency in the company settings. **Official Response from Hope Dasher:** > Thank you so much, Christine! We're incredibly grateful for your thoughtful review and thrilled to hear that both our platform and dedicated support team have exceeded your expectations. Knowing that you’ve had such a seamless, personalized experience with APS means a lot to us. We’re proud to support you and your organization. We truly appreciate your partnership with APS! ### 43. Staff Accountant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** I love how user-friendly and efficient the system is. It makes payroll processing so easy and saves a lot of time. The customer support has also been great for us. **What do you dislike about APS?** There’s not much I dislike about APS overall, but if I had to name something, it would be that some features could be a bit more intuitive or customizable. Even so, the support team usually helps resolve things quickly. **What problems is APS solving and how is that benefiting you?** APS is helping us simplify and streamline our payroll process. It’s eliminated manual calculations and reduced errors, which saves time and ensures employees are paid accurately and on schedule. **Official Response from Hope Dasher:** > Thank you so much for sharing your experience! We’re thrilled to hear that APS has made your payroll process more efficient and that our support team has been there when you’ve needed them. It’s wonderful to know the system’s ease of use is helping save time and simplify your day-to-day work. We also appreciate your feedback about feature customization. Our team is always working on ways to make APS even more intuitive and adaptable for our users. We’re grateful to have you as part of the APS family and look forward to continuing to support your success! ### 44. Operations Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about APS?** The view to have APS hire, the friendly view and access to the employee profile. Having the creation to make our evaluation tailored to different audiences of employees. **What do you dislike about APS?** I would like to easily access reports when it comes to comparison of amounts and positions. I would like to see a friendly and interactive section in the documents so its all standard in format inside the documents that are uploaded **What problems is APS solving and how is that benefiting you?** Its solving payroll needs, benefit announcements and performance evaluation. The performance portion is used for the EOY bonuses and certain other items we consider and its very helpful to have this all in ONE place. **Official Response from Hope Dasher:** > Thank you so much for sharing your feedback and for highlighting how APS has helped streamline your payroll, benefits, and performance evaluation processes! We’re glad to hear you’re finding value in having everything in one place and that the platform makes it easier to manage evaluations across different employee groups. We also appreciate your suggestions regarding report accessibility and document formatting consistency — feedback like this helps us continue improving the user experience. Our team is always exploring ways to make reporting more intuitive and interactive. Thanks again for being part of the APS family and for taking the time to share your experience! ### 45. So far so good! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie L. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about APS?** I am at the beginning of my journey with APS, but so far they have been amazing. The process to learn about and sign on with APS has been extremely smooth and well done. I worked with Kaylee at the beginning and she was attentive, knowledeable, and extremely helpful as this is my first time working with a big payroll company. APS was not the cheapest quote I received, but I chose them because of their customer service. They were definitely better in this area than the other companies I talked with. Bonus! They sent our office cookies! **What do you dislike about APS?** I don't really have any. If you are a smaller company, their minimum monthly cost is $250. This could be a problem if you don't have enough people to meet that quota. **What problems is APS solving and how is that benefiting you?** I haven't had any problems yet. **Official Response from Hope Dasher:** > Thank you, Julie! We’re thrilled to hear your experience with APS has been such a positive one so far, and we’ll be sure to pass along your kind words to Kaylee. We’re excited to support you on this journey and look forward to continuing to deliver the service that made us stand out. And we’re always happy to sweeten the start with cookies! ### 46. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Amy W. | Business Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about APS?** The website layout is easy to navigate. Customer service is also very helpful. When I was taking over our payroll duties and had questions, their support team was quick to respond and address any issues I was having. Aps also has everything we need to manage our employees. We can print out all the reports we need directly from their website. **What do you dislike about APS?** There have been a couple times when I have searched for something and didn't know the correct words to search for the answer I needed. I then just had to reach out to customer support and wait for them to get back with me. **What problems is APS solving and how is that benefiting you?** If I were to try to handle our payroll and keep up with vacation and personal time off, I would not have time to tend to my other responsibilities. **Official Response from Hope Dasher:** > Thank you for your review! We're glad APS is helping support your team, and we appreciate having you as a valued customer. ### 47. Streamlines Hiring-to-Payroll, but Reporting Feels Clunky **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about APS?** It streamlines applicants from recruitment through hire to payroll. **What do you dislike about APS?** The reporting feature is very clunky and not easy to navigate. **What problems is APS solving and how is that benefiting you?** They respond quickly to things I can’t change like general ledger income names. **Official Response from Samantha Serigny:** > Thank you for sharing your experience with APS. We're pleased to hear that our system has been beneficial for your recruitment and payroll needs. We apologize for the inconvenience you've experienced with the reporting feature and will work to address this issue. ### 48. APS Payroll! So easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2020 **What do you like best about APS?** Very clean and organized payroll solution. Everything is in 1 spot, 1 website and you can see anything you need to with regards to payroll. It is easy to add employees, very straight forward. APS also does the 1095's for me, tracks reviews, benefits and accruals. **What do you dislike about APS?** Uploading documents. I often times want to upload several documents at a time to either the company documents or the employee documents and I wish there was a drag and drop feature. Instead you have to upload 1 document at a time. I dislike that when you put a pay raise in the system it is not automatic, you have to manually change pay raises. **What problems is APS solving and how is that benefiting you?** I came from ADP and they had several different sites all with different usernames, with APS everything is centralized. **Official Response from Hope Dasher:** > Thank you for updating your review! We're so glad to hear that you're finding APS easy to use and that our centralized platform is supporting your payroll, benefits, and review processes. We also appreciate your feedback on document uploads and pay raise functionality - improving those workflows is important to us, and your input helps guide future enhancements. Thanks again for being a valued APS customer! ### 49. Outstanding Customer Service and Instant Support via APS Portal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** Customer service is wonderful. All questions or assistance needed is done through the APS portal and assigned to someone instantly. Great communication. **What do you dislike about APS?** There is nothing I dislike about APS. We came from Paycom and dealt with horrible customer service and follow up. APS has been wonderful in all aspects. **What problems is APS solving and how is that benefiting you?** Going to a paperless onboarding system was a goal of our company. APS helped us set this up and their system is a great tool to use to onboard all employees. **Official Response from Hope Dasher:** > Thank you so much for sharing your experience! We’re thrilled to hear that our support team and APS portal have made such a positive difference for you. It’s great to know the move to paperless onboarding has been smooth and impactful for your team. We’re so glad to be part of that success! ### 50. Easy-to-Navigate Screens, But Time Clock Customization Falls Short **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about APS?** The screens are easy to navigate and understand **What do you dislike about APS?** They aren't able to customize the time clock for our company needs **What problems is APS solving and how is that benefiting you?** We enjoy using their employee self-service **Official Response from Samantha Serigny:** > We're glad to hear that you find the screens easy to navigate. We'll take note of your feedback regarding time clock customization and strive to enhance this feature for our users. ## APS Discussions - [accruals](https://www.g2.com/discussions/accruals) - 2 comments, 3 upvotes - [Will the employee start date become anything more?](https://www.g2.com/discussions/will-the-employee-start-date-become-anything-more) - 1 comment, 1 upvote - [What software do you use for payroll?](https://www.g2.com/discussions/what-software-do-you-use-for-payroll) - 1 comment - [View APS pricing details and edition comparison](https://www.g2.com/products/aps-aps/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A15%3A42+-0500&secure%5Bsession_id%5D=0c0721ae-a062-4a6a-9fde-fe1bb1db58d6&secure%5Btoken%5D=9fc189a08f45ef0d34ea6871cd13e6987fa6d004c0affd5fda1ed9057088455f&format=llm_user) ## APS Integrations - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [goHappy](https://www.g2.com/products/gohappy/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Toast](https://www.g2.com/products/toast/reviews) ## APS Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Goals** - Goal-Setting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Mobility **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top APS Alternatives - 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