G2

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

10/14/2026

"Appointment Setter Online Delivers Fast, Persistent SDR Outreach with Accurate Shipments Details"

4/5

What do you like best about Appointment Setter Online?

The freight market moves fast, and getting shipping managers on the phone is tough. What stands out about Appointment Setter Online is their persistence and pace. Their SDRs maintain high activity levels and do a great job finding the right logistics decision-makers across manufacturing and distribution companies. When an introductory call is set, our brokers receive accurate details regarding the shipper's primary lanes, equipment types and volume. Review collected by and hosted on G2.com.

What do you dislike about Appointment Setter Online?

Logistics comes with a lot of specific terminology (dry van, reefer, LTL, FTL). Early on, we had a couple of instances where a prospect’s freight requirements were categorized incorrectly in the CRM. After a quick 30-minute industry primer with their callers, the confusion was cleared up and things ran much more smoothly. Review collected by and hosted on G2.com.

Recommendations to others considering Appointment Setter Online:

Give a breakdown of preferred freight lanes, target weight classes and minimum volume criteria before embarking on cold outreach campaigns. Review collected by and hosted on G2.com.

What problems is Appointment Setter Online solving and how is that benefiting you?

They solve the problem of getting tired from making too many cold calls that usually makes internal freight brokers feel worn out. When our team has to call 80 to 100 numbers every day by themselves while also keeping track of drivers on the road dealing with problems with sending trucks and making sure calls are made looking for business always get left behind. Sending the part of the work to Appointment Setter Online gives us a steady stream of good conversations with shippers. It allows our own brokers to focus on what they're good at, talking about prices building more space with truckers and making deals that make money. Review collected by and hosted on G2.com.