G2

ML

Manuel L.

Digital Technology Manager

Mid-Market (51-1000 emp.)

3/7/2019

"Real user experience feedback and Bug discovery across all countries and many platforms"

4.5/5

What do you like best about Applause?

Real user feedback from local testers can provide information that it's impossible to get from automation not only for real user experience but also cultural insight for UI/UX Review collected by and hosted on G2.com.

What do you dislike about Applause?

Would appreciate more flexibility on slots (multislot concept is an advance). High price is preventing us from doing a most intensive use of the service. We are working with Excel Spread sheets as platform requires big effort to be kept up to date. Review collected by and hosted on G2.com.

Recommendations to others considering Applause:

Great Value for UX feedback coming from real users with local culture across all regions. Review collected by and hosted on G2.com.

What problems is Applause solving and how is that benefiting you?

Localized UX Feedback, Localized BUG discovery. Test how specific changes impact in different regions. Organize UX feedback cycles to identify the most common UX issues in different countries based on feedback from local testers with local culture and UX expectations. Review collected by and hosted on G2.com.