LN

Laura N.

Mid-Market (51-1000 emp.)

11/9/2023

"Great implementation team and product"

5/5

What do you like best about Apex Loyalty?

We appreciated the expertise the Apex Loyalty team brought to the table. The implementation team were experts in their field and asked lots of questions during the discovery process. They also were incredibly flexible in putting together custom code for a complex implementation. Additionally, they met with our team regularly during somewhat crazy hours for this implementation.

Love that the product is in Salesforce so that our teams can access the product without logging into another application. Additionally, can use my existing team to support development + reporting requests made by the business. Review collected by and hosted on G2.com.

What do you dislike about Apex Loyalty?

It wasn't a problem for us, but it may not work for everyone if they don't already have Salesforce. Review collected by and hosted on G2.com.

What problems is Apex Loyalty solving and how is that benefiting you?

Apex is able to support our B2B loyalty program and our B2B2C program. They were one of the only vendors during our analysis that could do this. Review collected by and hosted on G2.com.

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Rating Updated (11/10/2023)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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4.6 out of 5 · Verified reviews from real users

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