G2

Eddie P.

Accounts Payable Specialist

Enterprise (> 1000 emp.)

9/18/2025

"Very professional approach and always willing to accommodate and find solutions"

4/5

What do you like best about AP Express?

I appreciate how user-friendly the system is and how closely it resembles Oracle, which made the transition smooth. It's especially helpful during year-end audits and when accessing archived data. Implementation was very straightforward; the most challenging part was cleaning up our existing data. Customer support has been excellent — most issues are resolved within 24 hours. The APX team has also made integration seamless, requiring minimal involvement from our internal IT team. Review collected by and hosted on G2.com.

What do you dislike about AP Express?

There’s very little to dislike about AP Express. However, one area that could use improvement is the follow-up on pending issues. While I recognize that communication can be a two-way street, there’s room for better coordination between our internal contacts and the technical DBAs to ensure smoother resolution of outstanding items. Review collected by and hosted on G2.com.

What problems is AP Express solving and how is that benefiting you?

Recently they were able to create an exception hierarchy for approvals by supplier. This will help us minimize the approvals going to our Executive team and free up some time for them to focus on what is important to manage the business. One thing I really like to see is the improvement of touchless processing for simple invoices that the OCR can process with a PO or default approver. This will help us focus on complex invoices and invoices with issues. Review collected by and hosted on G2.com.