
Watching attorneys go from 'I don't have time for AI' to 'wait, it found that in 30 seconds?' never gets old. The thing I hear most from clients is how much time they get back on Medical Chronology and Discovery Response, hours they used to spend buried in documents. As their CSM I basically get a front row seat to people falling back in love with their jobs. Occupational hazard: I now judge my own productivity against a robot. Review collected by and hosted on G2.com.
Honestly, it's hard to come up with something here. If I had to nitpick, I'd say the platform moves fast, new features roll out often, and sometimes I'm learning alongside my clients instead of a step ahead of them. Not a complaint so much as a reminder to keep my own training up to date. Review collected by and hosted on G2.com.