G2

Sarah F.

Director, Internal Communications

Enterprise (> 1000 emp.)

8/31/2022

"Forum that increased communication and employee engagement."

4.5/5

What do you like best about AnswerHub?

AnswerHub is enterprise-ready software developed by a company that recognizes the significance of brand recognition and individuality in online communities. AnswerHub was an obvious choice for me, as I was looking for a reputable business forum. It comes equipped with Q&A, brainstorming, and content sharing, but its true strength lies in its adaptability. This allows you to customize the forum's look and feel to meet your community's needs better. While the administrative interface could be improved, all the features and analytics are present, giving you complete control over posts and users. When I encountered a problem with the forum being offline while utilizing their hosted solution, the support team emailed me before I even noticed the issue. Review collected by and hosted on G2.com.

What do you dislike about AnswerHub?

Even though they are functional, both the analytics and the admin dashboard appear dated. Those who wish to make substantial changes to the forum must first consult with the support and development staff. Review collected by and hosted on G2.com.

What problems is AnswerHub solving and how is that benefiting you?

AnswerHub provides a solution for community moderation that is more adaptable, extensible, and interoperable than any of our current methods. Since then, the general public's participation level has increased dramatically in the first instance. Greater interest, more comprehensible responses, and more robust community support are visible development indicators. Review collected by and hosted on G2.com.