G2

GC

Verified User in Computer Hardware

Mid-Market (51-1000 emp.)

Originally submitted 11/30/2021

"Works for what I need, very few mistakes"

4/5

Describe the project or task AnswerForce helped with:

Answering after hours emergency calls, fielding unnecessary calls and taking messages for us when out of office Review collected by and hosted on G2.com.

What do you like best about AnswerForce?

Script building is helped by the AnswerForce staff Review collected by and hosted on G2.com.

What do you dislike about AnswerForce?

Staff have no training on your product, just a script, so they will often mess things up if your script is not robust Review collected by and hosted on G2.com.

What problems is AnswerForce solving and how is that benefiting you?

Able to filter out unneeded after hours callers while still letting them know we are available 24/7 for emergencies Review collected by and hosted on G2.com.