It’s a service that feels genuinely tailored to my business needs. There are a few areas that could still be improved, but overall I’m satisfied, and I especially want to highlight how great the customer support has been.<br><br>We integrated anny into my website using the widget. Even though there are still some bugs, the support team has been willing to help and work through them with us. I also haven’t had any performance issues with the basic functions.<br><br>That said, I do find the pricing for online payments high. In my opinion, the 5% + 0.40 fee is simply too much across every payment method, and it would be much better if the fee were reduced proportionally. I also haven’t used the AI functions yet, aside from the customer service AI robot. Review collected by and hosted on G2.com.
Some functions are good, but they should be defined a bit more thoughtfully so that each function makes more sense and feels clearer to use. Review collected by and hosted on G2.com.
Thank you for your honest and thoughtful review! It's great to hear that anny fits well into your rehearsal studio workflow and that the widget integration is working for you. And we're really glad the support team has been helpful in working through those remaining bugs together.
On the payment fees: we hear you, and we appreciate the transparency. We're always evaluating how to make our pricing as fair as possible, and feedback like yours plays a big role in that.
Regarding the feature clarity: totally valid. We're continuously refining the UX so that every function feels intuitive and makes sense right away. If anything specific feels off, don't hesitate to let us know directly.
Thanks for being part of anny, and for trusting us with your business!
Your anny Team