SB
Sam B.
Small-Business (50 or fewer emp.)
"An exceptional platform for feedback analysis!"
What do you like best about Anecdote?
Anecdote is an amazing tool to pull insights from customer support data
We have it connected to our intercom, and the insights are amazing. The tagging & sentiment analysis are spot on, and helps our team stay up to date with what our customers are saying
It even noticed a bug in our app we hadn't spotted ourselves - can't recommend it enough! Review collected by and hosted on G2.com.
What do you dislike about Anecdote?
No major downsides so far - but hoping they release a few extra integrations Review collected by and hosted on G2.com.