# Amazon WorkSpaces Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Desktop as a Service (DaaS) Providers](https://www.g2.com/categories/desktop-as-a-service-daas) **Average Rating:** 4.1/5.0 **Total Reviews:** 107 ## About Amazon WorkSpaces Amazon WorkSpaces is a fully managed, secure cloud desktop service that enables organizations to provision virtual desktops for their users. These desktops can run on various operating systems, including Microsoft Windows, Amazon Linux 2, Ubuntu Linux, Rocky Linux, and Red Hat Enterprise Linux. By leveraging Amazon WorkSpaces, businesses can eliminate the need to procure and deploy hardware or install complex software, allowing for quick scalability to add or remove users as needed. Users can access their virtual desktops from multiple devices or web browsers, ensuring flexibility and continuity in their work environment. Key Features and Functionality: - Flexible Deployment Options: Choose between WorkSpaces Personal for persistent, personalized desktops tailored for individual users, or WorkSpaces Pools for non-persistent desktops suitable for users needing access to curated environments on ephemeral infrastructure. - Customizable Configurations: Select from a range of hardware and software configurations, including various instance types and storage options, to meet specific organizational needs. - Operating System Support: Supports multiple operating systems, including Microsoft Windows, Amazon Linux 2, Ubuntu Linux, Rocky Linux, and Red Hat Enterprise Linux, providing flexibility in deployment. - Security and Compliance: Integrates with existing Active Directory environments, supports multi-factor authentication, and offers encryption options to protect data both in transit and at rest. - Cost Efficiency: Operates on a pay-as-you-go pricing model, allowing organizations to pay only for the resources they use without the need for long-term contracts. Primary Value and Solutions Provided: Amazon WorkSpaces addresses the challenges of managing traditional desktop infrastructures by offering a scalable, secure, and cost-effective virtual desktop solution. It enables organizations to support remote and hybrid workforces, ensuring employees can securely access their desktops and applications from anywhere, at any time. By eliminating the complexities associated with hardware procurement, software installation, and capacity planning, Amazon WorkSpaces allows IT departments to focus on strategic initiatives rather than routine maintenance tasks. Additionally, its integration capabilities with existing IT environments and support for various operating systems make it a versatile solution for diverse business needs. ## Amazon WorkSpaces Reviews ### 1. Flexible Cloud Desktops with Easy Deployment Across Devices **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Amazon WorkSpaces?** I Like Flexible Deployment: Quickly provision desktops for individual users or groups, with options for persistent (WorkSpaces Personal) or non-persistent (WorkSpaces Pool) desktops Amazon.com. Persistent desktops are tailored for exclusive use, while pooled desktops are ephemeral and shared. **What do you dislike about Amazon WorkSpaces?** Not much anything negative I like the cloud desktops that I get to form any device. Almost better than Teams. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Just doing a trial but like it so far. Easy GUI. ### 2. A Reliable and Scalable Virtual Desktop Solution" **Rating:** 5.0/5.0 stars **Reviewed by:** Danish A. | Customer support analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Amazon WorkSpaces?** What I like best about Amazon WorkSpaces is its seamless remote accessibility and consistent performance. It allows me to securely access a fully functional desktop from anywhere, which is extremely helpful for working across multiple locations or devices. The integration with AWS services and the ability to scale resources up or down based on workload is also a major advantage. Plus, its simple setup and centralized management make it efficient for IT teams. **What do you dislike about Amazon WorkSpaces?** What I dislike about Amazon WorkSpaces is that the initial loading time can sometimes be slow, especially on low-bandwidth connections. Additionally, occasional lag or latency issues may affect performance during peak hours. While it’s generally reliable, the cost can add up for long-term use compared to other virtual desktop solutions, especially when high-performance configurations are needed. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Amazon WorkSpaces solves the challenge of secure remote access and consistent performance across different devices and locations. In my role, it ensures I can log in quickly and work efficiently without relying on local hardware. It helps maintain data security by keeping everything in the cloud, which is especially important when handling sensitive customer or seller information. The stability and centralized environment also reduce downtime and improve overall productivity. ### 3. stable and secure **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan . | Customer Support Excecutive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Amazon WorkSpaces?** Amazon WorkSpaces provides a stable and secure virtual desktop environment that can be accessed from anywhere. I really like its reliability, smooth performance, and how easy it is to manage different user environments remotely. **What do you dislike about Amazon WorkSpaces?** Performance can lag, costs add up, customization is limited, and it relies on stable internet. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Amazon WorkSpaces provides secure, cloud-based virtual desktops, enabling remote access, reducing hardware costs, and simplifying IT management—helping users work flexibly and efficiently. ### 4. Amazon workspace as virtual desktop. **Rating:** 5.0/5.0 stars **Reviewed by:** srinu v. | Senior Cloud Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Amazon WorkSpaces?** Amazon workspace helps users to login and work remotely from anywhere in world. **What do you dislike about Amazon WorkSpaces?** I mostly like all features in Amazon workspace. But it bit slow sometimes. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** We work for our clients and daily we login to workspace to do our tasks. ### 5. Simple and secure cloud based desktop solution with easy to scale as per need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Amazon WorkSpaces?** The best capabilities of Amazon Workspace we used are, 1. Its easy integration with AWS storage 2. Based on the need the resources can be dynamically added or reduces. This allowed us to adjust the resource needs based on different purposes. 3. The AWS Workspace has security enabled with Authenticators, to prevent the misuse of it. We used RSA Secure ID for it. **What do you dislike about Amazon WorkSpaces?** The Amazon Workspace requires the internet connectivity all the time, due to its cloud nature. And the difficult part is it requires higher bandwidth connectivity, otherwise the desktop screen freezes. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** We at our Organization work in remote model, for which AWS workspace comes as rescue which allows us to setup the Desktops based on client policies, and resources requirement without worrying about the data security and the hardware maintenance needs. ### 6. Making deployments easier and faster. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Amazon WorkSpaces?** It makes deploying softwae and upgraging software less of an event and easier. **What do you dislike about Amazon WorkSpaces?** Sometimes, if not configured correctly, you can experience performance issues. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** We have onboarded staff in the Philippines and by hosting a WorkSpace close to the Philippines we have enabled the staff to have a better performance. ### 7. Good for MacBook Users as if they have to use Win in it. **Rating:** 4.5/5.0 stars **Reviewed by:** Piyush J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Amazon WorkSpaces?** It's speed and performance. Ease of Use and very helpfull. **What do you dislike about Amazon WorkSpaces?** the Pricing after free tier as it is not showing the actual usages and sends invoices afetr the use. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** I was in trouble because I just shifted from Win to Mac & most of win apps was not working in mac. It helped me a lot. ### 8. A great environment to operate a separate OS **Rating:** 4.0/5.0 stars **Reviewed by:** R V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Amazon WorkSpaces?** Instead of creating several virtual machines and managing all the technical stuffs, Amazon helps to manage all of it by providing Workspaces. For example, if there is a need to operate a separate WIndows 10 OS and you do not have enough resources, Amazon workspaces can be the saviour! **What do you dislike about Amazon WorkSpaces?** Amazon Workspaces does not provide environment like Windows RDP, instead you need to use their Workspaces application. Management and Security is completely provided though. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Amazon Workspaces solves the problem of managing all the desktop level virtual environments and provides a great facility to use the same anytime we need the same. ### 9. Amazon Workspace Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Amazon WorkSpaces?** Amazon workspace provides a secure and development friendly environment prefered by many large companies. It acts as a medium between the user and the developer to interact with each other directly and as a result it meets all the necessary requirements. Amazon workspace provides us a seperate cloud storage to store all the confidential files and reduce the dependencies on other storage spaces. We can access our files through AWS in multiple systems using log in credentials. **What do you dislike about Amazon WorkSpaces?** Amazon workspace is costly and it requires a stable internet connectivity for better functionality. It has a complex infrastructure which requires professionals to work in it. Amazon worspace customer support is not good. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Amazon workspace is a very secure environment with very low chances of security breach. It helps to store a lot of important files in the cloud environment and switch from one system to another hassle-free just by using the log in credentials. ### 10. My go to for cloud desktop and storage **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel A. | Senior Systems Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Amazon WorkSpaces?** It can be customized so perfectly for a thin client PC or mobile Reliability and support are 10++ **What do you dislike about Amazon WorkSpaces?** Pricing is a little high compared to MS cloud based clients **What problems is Amazon WorkSpaces solving and how is that benefiting you?** No longer need pricing client hardware or hardware upgrades ## Amazon WorkSpaces Discussions - [What are Amazon WorkSpaces?](https://www.g2.com/discussions/what-are-amazon-workspaces) - [What is the use of Amazon WorkSpaces?](https://www.g2.com/discussions/what-is-the-use-of-amazon-workspaces) - [what will be the news on Amazon WorkSpaces ?](https://www.g2.com/discussions/what-will-be-the-news-on-amazon-workspaces) - 1 upvote - [Why it disconnected automatically even in strong network?](https://www.g2.com/discussions/35491-why-it-disconnected-automatically-even-in-strong-network) - 1 upvote - [Adding new users to a an Amazon Workspace](https://www.g2.com/discussions/34241-adding-new-users-to-a-an-amazon-workspace) - 1 upvote - [View Amazon WorkSpaces pricing details and edition comparison](https://www.g2.com/products/amazon-workspaces/reviews/amazon-workspaces-review-3105142?section=pricing&secure%5Bexpires_at%5D=2026-05-03+12%3A47%3A18+-0500&secure%5Bsession_id%5D=6d71a64d-481f-46c5-ad3c-6eb70bc608bb&secure%5Btoken%5D=e4a3fe607af116525b30f7106de5a3b5ac9ea690eba0a55112babe290dfa3813&format=llm_user) ## Amazon WorkSpaces Features **Functionality** - Desktop Virtualization - Application Virtualization **Functionality** - Desktop Virtualization - Backend Hosting - Hybrid Desktop Hosting **Desktop Management** - Desktop Provisioning - Image Management - Load Balancing **Management** - Admin Console - Solution Integration - OS Compatibility - Cloud Infrastructure Selection **Support** - Multi-Device Portability **Security** - Two-Factor Authentication - Single Sign-On (SSO) - Encryption - Access Controls and Permissions ## Top Amazon WorkSpaces Alternatives - [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) - 4.1/5.0 (519 reviews) - [V2 Cloud](https://www.g2.com/products/v2-cloud/reviews) - 4.7/5.0 (235 reviews) - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews) - 4.0/5.0 (37 reviews)